Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Brooklyn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.1
746 reviews
5 stars
324
4 stars
63
3 stars
27
2 stars
35
1 star
297
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Staff Competence
Several reviews highlighted issues with staff knowledge and competence, leading to confusion and unresolved problems for customers.
Store Management
Customers expressed dissatisfaction with the store's management and organization, citing chaotic processes and inefficiencies.
Positive Experiences
Despite the negative feedback, some customers reported excellent service from specific employees, indicating that there are capable staff members who provide a positive experience.
- UIUtkir Ismoilov2 days ago1.0“I came to Verizon, but the employees are rude and don’t want to resolve the problem. Whenever you ask them something, they tell you to call customer service.”
- YAYulduz Alieva4 days ago5.0Я была на днях в Verizon , оформилась и заказала себе новый телефон. Меня обслужила девушка Нарина, очень приветливая приятная девушка,знает свое дело, всё сделала быстро, объяснила. Спасибо ей большое.
- CCCindy5 days ago1.0Go to another store and save yourself the trouble. If they mess up your order they will not help you and suggest you call customer service instead.
- ZOZ ODec 29, 20251.0Just close down this store. All workers has their own personal problems in life, so they will make you feel that too lol.
- SYSalim YildizDec 21, 20252.0This store has some great people working there and also some nasty people don’t want to be at work. Should not check in for a question. It’s not professional.
Frequently Asked Questions About Verizon
What are the Verizon store hours at 1623 Kings Hwy, Brooklyn?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which mobile brands does the Verizon store in Brooklyn offer?
The store offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online through the Verizon website or the My Verizon app.
What delivery and pickup options are available for online orders from this Verizon store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for online orders.
What types of plans and services does the Verizon Brooklyn store provide?
The store offers mobile plans, wireless internet plans, voice plans, and Fios Internet plans.
Does the Verizon store accept debit cards and mobile NFC payments?
Yes, the store accepts payments via debit cards, mobile NFC, and also allows pay check; it does not require cash only.
Are there any nearby dining options close to the Verizon store at Kings Hwy?
Yes, nearby dining options include Joe's Pizza, Subway sandwich shop, and Sushi Meshuga, which you can visit before or after your Verizon store visit.
What fitness and wellness centers are near the Verizon store?
Nearby fitness and wellness centers include Planet Fitness gym, Tiger Schulmann's Martial Arts, Club Maui Tanning & Spa, and several beauty and nail salons like Why Not Nails and EE Eyelash & Spa.
Where can I find financial services or ATMs near the Verizon store?
Customers can find Santander Bank ATM and LibertyX Bitcoin ATM close to the Verizon store at Kings Hwy for convenient financial transactions.
What is the best way to find the Verizon store for someone using public transport or visiting local attractions?
The Verizon store is located at 1623 Kings Hwy in Brooklyn, near landmarks like Joe's Pizza and Planet Fitness. Checking these nearby places can help orient you. Also, you can visit their website or use the My Verizon app to get directions and schedule your visit.