Business Details
1623 Kings Hwy, Brooklyn, NY
11229, United States
Certified by Verizon • Feb 22, 2026
(718) 627-0092
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/new-york/brooklyn/kings-highway-store-329851
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Brooklyn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.2
976 reviews
5 stars
451
4 stars
75
3 stars
37
2 stars
47
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with instances of rudeness, unhelpfulness, and a lack of professionalism from staff.
Staff Competence
While some employees received praise for their helpfulness and professionalism, others were criticized for incompetence and misinformation.
Store Management
Customers expressed dissatisfaction with the store's management and organization, citing chaotic experiences and long wait times.
Product Issues
Several reviews mentioned problems with orders, billing discrepancies, and issues with device trade-ins, leading to frustration among customers.
- BGBest Gabriel2 days ago5.0These 5 stars are for Kramer - from the professionalism to his winning performance & personality Kramer is truly an asset to the workplace and his peers, the only disappointment is that I can’t add more stars.
- AKAnastasiia Khimicheva6 days ago1.0The transfer is very expensive. They said it would cost $40, but it ended up being $100. And the connection is bad. I want to go back to T-Mobile. They don't cheat there, and the connection is better.
- BBBlessedFeb 6, 20265.0I went in the store thinking the process of getting a new phone would be difficult and long and it turned out to be the exact opposite. Damion and Ani were amazing. He explained everything to me in detail and took his time to make sure I was satisfied. Ani is a new employee who was training and she also speaks Georgian so she helped translate everything. Genuinely had a great experience with these two. This store has a wonderful team. 10/10
- ESElena Sams.Feb 4, 20265.0I want to express my sincere gratitude to Mark, an employee at this office. Before this visit, I had visited three other Verizon offices, but only at this particular office did I receive help! And it was Mark who helped me! He listened to my problem and helped me restore the application. He explained everything and showed me how to do it. Thank you, Mark! You are an excellent employee! I wish you all the best and every success!
- MFMercedes FerasFeb 2, 20265.0I would like to thank Narvina for her outstanding help. I had been to the store four times before and no one was able to help me access my account or fix my issue. I was really exhausted and frustrated. Narvina was the only one who truly helped me — she set up all the apps, enabled AutoPay, and explained everything clearly. Thanks to her, my monthly payment is now $88 instead of over $100. She is very knowledgeable, professional, and kind. Thank you so much, Narvina!
Frequently Asked Questions About Verizon
What are the Verizon store hours at 1623 Kings Hwy, Brooklyn?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which mobile brands does the Verizon store in Brooklyn offer?
The store offers mobile devices from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online through the Verizon website or the My Verizon app.
What delivery and pickup options are available for online orders from this Verizon store?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available for online orders.
What types of plans and services does the Verizon Brooklyn store provide?
The store offers mobile plans, wireless internet plans, voice plans, and Fios Internet plans.
Does the Verizon store accept debit cards and mobile NFC payments?
Yes, the store accepts payments via debit cards, mobile NFC, and also allows pay check; it does not require cash only.
Are there any nearby dining options close to the Verizon store at Kings Hwy?
Yes, nearby dining options include Joe's Pizza, Subway sandwich shop, and Sushi Meshuga, which you can visit before or after your Verizon store visit.
What fitness and wellness centers are near the Verizon store?
Nearby fitness and wellness centers include Planet Fitness gym, Tiger Schulmann's Martial Arts, Club Maui Tanning & Spa, and several beauty and nail salons like Why Not Nails and EE Eyelash & Spa.
Where can I find financial services or ATMs near the Verizon store?
Customers can find Santander Bank ATM and LibertyX Bitcoin ATM close to the Verizon store at Kings Hwy for convenient financial transactions.
What is the best way to find the Verizon store for someone using public transport or visiting local attractions?
The Verizon store is located at 1623 Kings Hwy in Brooklyn, near landmarks like Joe's Pizza and Planet Fitness. Checking these nearby places can help orient you. Also, you can visit their website or use the My Verizon app to get directions and schedule your visit.
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