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Brand Certified

Verizon

5.0
(165 reviews)

Business Details

(718) 872-5466
https://www.yourwirelessinc.com/locations/

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more.

Details

  • DeliveryNot available
  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
1662 Sheepshead Bay Rd, Brooklyn, NY
11235, United States

Hours

Reviews

5.0
165 reviews
5 stars
163
4 stars
1
3 stars
0
2 stars
0
1 star
1

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Arthur, Roman, and Alex.

Professionalism

Reviews highlighted the professionalism and patience of the staff, with many customers noting detailed explanations and assistance with their needs.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, recommending the store for its excellent service and support.

Problem Resolution

Many reviews mentioned the staff's effectiveness in resolving issues quickly and efficiently, contributing to a positive customer experience.
  • LS
    liza shevchenko
    5 days ago
    5.0
    very friendly staff who want to help, resolved my problem with carrier very fast. overall- satisfied! thank you very much!
  • JM
    Jamyk Milianson
    Feb 16, 2026
    5.0
    Arthur Answered to all of my questions about my Fios, I will recommend, great customer service
  • LZ
    Lyudmila Zykova
    Feb 14, 2026
    5.0
    Really great customer service! Helped me a lot with choosing new phone for me. I would recommend this location if you want best experience from Verizon.
  • A
    Умида Темирова
    Feb 13, 2026
    5.0
    I came to Verizon just to get a new phone number, but the consultant went above and beyond. They took the time to explain all my options and helped me get a new phone at a much cheaper price than I expected. Very professional, patient, and genuinely helpful. Especially want to thank consultant Alex. I really appreciated the honesty and great customer service. Highly recommend!
  • MM
    Mamnuna Mirzoeva
    Feb 7, 2026
    5.0
    I was taken care by Alex in this location and he solved all our problems quickly and easily. Very detailed explanation and professional customer service. 10/10. Thank you very much for your service, Alex!

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store located at 1662 Sheepshead Bay Rd, Brooklyn?

The Verizon store is open Monday through Saturday from 10:30 AM to 7:30 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does the Verizon store at Sheepshead Bay offer in-store pickup services?

Yes, the store provides in-store pickup services for your convenience.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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