Business Details
1214 Avenue J, Brooklyn, NY
11230, United States
Certified by Verizon • Feb 22, 2026
(718) 400-3646
Certified by Verizon • Feb 22, 2026
https://shop.wirelesszone.com/ny/brooklyn/1214-avenue-j
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Brooklyn, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1214 Avenue J.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.9
124 reviews
5 stars
118
4 stars
2
3 stars0
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individuals like Ben, Ammar, and Kenneth.
Problem Resolution
Many reviews highlighted the staff's ability to effectively resolve issues, with customers expressing gratitude for the assistance they received.
Overall Experience
The majority of customers reported a positive experience at the store, recommending it for its excellent service and welcoming atmosphere.
Mixed Feedback
A few customers reported negative experiences, particularly regarding billing issues and service discrepancies, indicating some inconsistency in service quality.
- AKAnastasiia KhimichevaFeb 19, 20261.0The transfer cost $100, although they said it would cost $40. When I switched to T-Mobile, it cost $10 and the connection was terrible.
- KPKristina PFeb 17, 20265.0Ash and Ben went above and beyond to help me at the Verizon store. He answered all my questions, walked me through my options, and made sure I was completely satisfied before I left. Great service from start to finish!
- KMKey MellFeb 17, 20265.0I had a great experience at the Verizon store thanks to Ash! Ash was very friendly, patient, and knowledgeable. They took the time to explain everything clearly and made the whole process easy and stress-free. Excellent customer service!
- BKbella kleinhendlerFeb 12, 20265.0Hi I’m In Verizon at Ave J, I’m come especially to Ave J bec Ben is very special and kind, knows everything on the phone, very patient. Also Ash helps me with my account. They don’t get enough benefit. Thank you
- ASAbduvali ShavkatovFeb 8, 20265.0I want to express my heartfelt thanks to Ben and Abu! Not only did you help me, but your kindness really stood out. I'm especially grateful for the moment when you waved at me – it was such a sweet gesture and really made my day. Thank you for your warmth and support! You truly make the world a better place.
Frequently Asked Questions About Verizon
What products and brands does Verizon at 1214 Avenue J offer?
Verizon offers a wide range of smartphones, tablets, wireless devices, accessories, and connected smartwatches from brands including Apple, Samsung, Google, Motorola, LG, and more.
What are the store hours for Verizon at 1214 Avenue J in Brooklyn?
Verizon is open Monday to Thursday and Sunday from 10:00 AM to 7:00 PM, and Friday from 10:00 AM to 3:00 PM. The store is closed on Saturdays.
What services does Verizon provide at this location?
Services include bill payments, new lines and upgrades, device activation and financing, wireless plans, free bill analysis, wet phone recovery, and in-store pickup among others.
Does Verizon offer in-store pickup at this Brooklyn location?
Yes, Verizon offers in-store pickup service at 1214 Avenue J.
Where is Verizon located in Brooklyn, NY?
Verizon is located at 1214 Avenue J in Brooklyn, NY, 11230.
How can I contact Verizon at 1214 Avenue J?
You can reach Verizon by phone at +1 718-400-3646 or visit their website at https://shop.wirelesszone.com/ny/brooklyn/1214-avenue-j.
What nearby shopping options are available around Verizon at 1214 Avenue J?
Nearby shopping options include Avenue J Men's Shoes, Legaacy USA Inc. for women's clothing and accessories, and Grand Sterling Co. specializing in antiques and jewelry.
Are there any dining options near Verizon at 1214 Avenue J?
Yes, Joseph's Dream Burger offers nearby burger dining, and Estihana Brooklyn provides sushi and kosher Asian cuisine close to Verizon.
What transportation or automotive services are near Verizon?
Nearby automotive services include Nitro Auto Leasing for car sharing and Okvip Việc Làm Tại Nhà Không Cần Đi Xa, a car dealer and leasing consultant.
What social media channels can I follow for updates from Verizon Wireless Zone in Brooklyn?
You can follow Wireless Zone on Instagram and Twitter @wirelesszone, and on Facebook at Wireless Zone, Verizon Authorized Retailer.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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