Business Details
About
Cell Phone StoreTelephone CompanyTelecommunications Service ProviderTracFone
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Brooklyn, NY. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
46 reviews
5 stars
44
4 stars0
3 stars0
2 stars0
1 star
2
- MBMahri Bayramova6 days ago1.0I never leave 1 star reviews but this store and its employee deserves it. The representative didn’t have any knowledge of the system. He said he activated my account. Turns out he put the wrong email address, incorrect PIN code from what I requested. In addition to his zero knowledge of his own software and system, he had the audacity to charge me $10 service fee…yikes. What a scamming employees you have. Shame on you! Since I cannot access my account due to him putting the wrong email address, I cannot set up an autopay which is crucial in getting a discount of the services. Is this a scheme of scamming people? The employee puts the wrong email => no autopay => charging double of what I’m supposed to pay.
- SBSheker BayramovaJan 3, 20261.0Я не зная, кто вас обслуживал, но мне попался Nivas, ,который когда пришли открывать новый аккаунт, сперва открыл новый номер, хотя ему было сказано, что номер остается прежним Потом он зачем то поменял мой имейл и пин код А теперь не помнит на какой Он сказал, что откроет аккаунт, но не открыл План стоил $60 А он взял еще $18 за работу Это было 12/30/2025 Теперь он не может ничего поменять Ни в компании, ни в других локациях не могут открыть аккаунт, потому что Nivas ни чего не помнит Менеджера на месте не найти Эта шарашкина контора Это какое то издевательство Каждый день хожу в этот офис, проблема не решается И каждый день толпа возмущенных людей приходит в этот офис, потому что ежедневно этот умник делает грубейшие ошибки Я не думала, что такая престижное агентство как Total wireless не может изменить ошибки какого то мошенника Телефон мне нужен для работы Теперь благодаря этому Nivas я не могу нормально общаться по работе Может быть, примут меры к этому умнику или закроют эту шарашкину контору Деньги ушли на ветер Кто теперь ответит за ошибки этого человека? Как я могу работать с таким телефоном И кто может открыть мне аккаунт?
- GVgeorge velazquezDec 10, 20255.0Best customer service very professional service I wish every business was like that He set up all the WiFi Thank you total wireless
- MRMs RAMOSDec 5, 20255.0This store is really good and they have rally good deals the staff is very polite I'd suggest to go with this store and total wireless.
- KMkarly maylenDec 5, 20255.0Very Satisfied make sure you look for Mary
Frequently Asked Questions About Total Wireless
What types of phone plans does Total Wireless in Brooklyn offer?
Total Wireless offers affordable prepaid phone plans with no long-term contracts, including unlimited, international, and multiline options.
Can I bring my own phone and keep my number when switching to Total Wireless?
Yes, you can bring your own phone and keep your existing phone number when you sign up with Total Wireless.
What brands of phones are available at Total Wireless in Brooklyn?
Total Wireless offers phones from Apple, Samsung, Motorola, and Google.
What are the operating hours for Total Wireless at 902 Avenue U, Brooklyn?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does Total Wireless require appointments for service?
No, Total Wireless does not require appointments; customers can visit during open hours without scheduling in advance.
What network does Total Wireless use for coverage in Brooklyn?
Total Wireless uses Verizon's network, ensuring reliable coverage and service.
What services besides phone plans are offered at Total Wireless in Brooklyn?
They provide customer service, device sales, SMS services, voicemail help, mobile hotspot, tutorials, and bill payment center services.
Are there any beauty salons near Total Wireless at 902 Avenue U?
Yes, Rockele's Beauty Studio and Pro Lash Spot are nearby beauty salons where customers can get hair and spa services before or after visiting Total Wireless.
What children’s clothing stores are near Total Wireless in Brooklyn?
Kidzlers, a children’s clothing store, is close to Total Wireless, making it convenient for families to shop for kids' apparel nearby.
Are there any dining options near Total Wireless in Brooklyn?
Nearby Mexican restaurants include La Mesa del Rincon Restaurant and El Palenque 3 Gallos, great for grabbing a meal when visiting the area.