Total Wireless

2.1
15 reviews
Prepaid Cell Phone Store In NY, Brooklyn

About

Cell Phone Repair Shop
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Brooklyn, NY. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.

Location

Total Wireless
6707 18th Ave, Brooklyn, NY
11204, United States

Hours

Reviews

1.9
14 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
2
1 star
9
  • ER
    Edwin Ratzam
    Apr 17, 2025
    1.0
    Mal servicio algunos de los trabajadores te cobran más del pago normal
  • AQ
    Amira Quirola
    Feb 22, 2024
    1.0
    The worst customer service
  • MU
    McAmerica USA
    Aug 10, 2023
    1.0
    I contacted Total because my internet connection was very poor. The advice I got was to go to the place where I bought the phone to fix there. Great advice. I googled and found hundreds of complaints from Motorola owners about the same problems. I finally tried it with the APN settings and the internet miraculously worked. I'm annoyed that "Total" only takes money for services and doesn't want to solve customer problems at all. You are not customer-oriented and sell phones that are not good for anything. Before that I tried to activate my new SIM card, which I moved to another phone and it has been deactivated. And as always the support service didn't help me. And I found the solution to my problem after a lot of searching on the Internet. That's not good. If you make money on me, then think first of all, how to solve my problems, which were formed through your fault.
  • AG
    Alma Gashi
    Jan 5, 2023
    5.0
    Atul is the best .. customer service was excellent.. he fixed my phone in seconds … i will always come to buy the phones for me n my family … bravo… Alma
  • JJ
    Jae
    Mar 19, 2022
    2.0
    Bought headphones and charger for I ended up realizing as overpriced, was told they'll email the receipt, never recieved it so I can't even return them. Edit Update: I tried contacting the link provided and it went to their customer service chat. I spoke with Rachell and they've stated they couldn't help :/

Frequently Asked Questions About Total Wireless

What wireless services does Total Wireless in Brooklyn offer?

Total Wireless offers phone plans, prepaid phone plans, no contract phone plans, international plans, and Disney+ with select plans, all on the Verizon network.

Where is Total Wireless located in Brooklyn?

Total Wireless is located at 6707 18th Ave, Brooklyn, NY 11204, USA.