I purchased a laptop at bets buy for 2200 dollars. After two and a half years, it completely ceased to function; it simply would not turn on. I visited this location as a membership holder to inquire about potential repairs. I was informed that the laptop was beyond repair, with the motherboard and other components reportedly "fried," and that purchasing a new laptop would be cheaper than repairing my current one. The estimated repair cost was approximately $900.
Some time later, I visited a different shop, unrelated to Geek Squad, where my laptop was inspected. I was informed that there was nothing significantly wrong with it; only the SSD card was malfunctioning. I had it replaced for a modest sum and now have a fully functional laptop. I am a membership holder of Geek Squad, and it appears their diagnostic services were not thorough, leading me to believe they were attempting to overcharge me. It is as simple as that. I will not be returning and plan to cancel my subscription soon.
PP
PhilYouIn
Sep 11, 2025
5.0
When Apple sent me to a Geek Squad I was pretty surprised and not too pleased. I generally do not like to go to Best Buy. But I made an appointment, and within 15 minutes a very polite fellow was hearing my IPhone issues, and after a 15 minute session with my phone in the back room presented me with it, once again in perfect working order. I could not be happier with my experience.
What services does Geek Squad at 8923 Bay Pkwy, Brooklyn offer?
Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, appliance repair, and television repair.
How can I schedule a service with Geek Squad?
You can schedule service with Geek Squad either in store at 8923 Bay Pkwy or online through their website.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is Geek Squad at 8923 Bay Pkwy currently open?
Yes, Geek Squad is currently open at this location.
What is the contact phone number for Geek Squad's Brooklyn location?
The contact phone number is +1 718-265-6950.
Where is Geek Squad located in Brooklyn?
Geek Squad is located at 8923 Bay Parkway, Brooklyn, NY 11214, USA.
Are there any shopping centers near Geek Squad that I can visit?
Yes, Caesars Bay Shopping Center and Caesar's Bay Bazaar are nearby shopping centers where you can shop before or after your visit to Geek Squad.
Are there any restaurants near the Geek Squad location where I can dine?
Nearby restaurants include Olive Garden (Italian cuisine), Teriyaki One (Japanese cuisine), Nature's Grill, Zen Kitchen (health food and smoothie bar), and Village Cafe 2 (Middle Eastern cuisine).
What nearby stores can I visit for electronics and furniture shopping?
Best Buy offers electronics shopping nearby, and Bob's Furniture and Bob's Discount Furniture are nearby for furniture shopping.
Is there a fitness center close to Geek Squad at 8923 Bay Pkwy?
Yes, Crunch Fitness, which offers gym and boxing classes, is nearby for those interested in sports and recreation.
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