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Geek Squad

3.9
(42 reviews)

Business Details

8923 Bay Pkwy, Brooklyn, NY
11214, United States
(718) 265-6950

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
8923 Bay Pkwy, Brooklyn, NY
11214, United States

Hours

Reviews

3.9
42 reviews
5 stars
29
4 stars
2
3 stars
0
2 stars
1
1 star
10
  • CK
    Cristina Kukuyan
    Jan 19, 2026
    1.0
    I purchased a laptop at bets buy for 2200 dollars. After two and a half years, it completely ceased to function; it simply would not turn on. I visited this location as a membership holder to inquire about potential repairs. I was informed that the laptop was beyond repair, with the motherboard and other components reportedly "fried," and that purchasing a new laptop would be cheaper than repairing my current one. The estimated repair cost was approximately $900. Some time later, I visited a different shop, unrelated to Geek Squad, where my laptop was inspected. I was informed that there was nothing significantly wrong with it; only the SSD card was malfunctioning. I had it replaced for a modest sum and now have a fully functional laptop. I am a membership holder of Geek Squad, and it appears their diagnostic services were not thorough, leading me to believe they were attempting to overcharge me. It is as simple as that. I will not be returning and plan to cancel my subscription soon.
  • PP
    PhilYouIn
    Sep 11, 2025
    5.0
    When Apple sent me to a Geek Squad I was pretty surprised and not too pleased. I generally do not like to go to Best Buy. But I made an appointment, and within 15 minutes a very polite fellow was hearing my IPhone issues, and after a 15 minute session with my phone in the back room presented me with it, once again in perfect working order. I could not be happier with my experience.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 8923 Bay Pkwy, Brooklyn offer?

Geek Squad offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, appliance repair, and television repair.

How can I schedule a service with Geek Squad?

You can schedule service with Geek Squad either in store at 8923 Bay Pkwy or online through their website.

Brand Certified Facts from Geek Squad

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Certified February 22, 2026Yext Knowledge Graph
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