Brand Certified
Best Buy
4.2(5764 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
369 Gateway Dr, Brooklyn, NY
11239, United States
Certified by Best Buy • Feb 22, 2026
(718) 348-2739
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/ny/brooklyn/369-gateway-dr-1886.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.2
5,764 reviews
5 stars
3,191
4 stars
1,388
3 stars
543
2 stars
185
1 star
457
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness while others were reported as rude or dismissive.
Product Availability
Customers frequently noted issues with stock availability, leading to frustration when items were not in store despite being listed online.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status, leading to significant customer dissatisfaction.
Positive Experiences
Several customers highlighted exceptional service from specific employees, indicating that positive experiences can vary significantly by staff member.
- LVLynette Vanderhorst2 days ago5.0This is the Gateway location jn Brooklyn and I walked and was greeted. The person in front let associated know I was in need of assistance. I was helped really quickly and they were available to answer all my questions.
- SSStaci Sinclair5 days ago5.0Big shout out to Brandon for educating me on the products that are on sale at Best buy and also the associates that work in the TV department in Best buy very professional very experienced employees customer service 10 out of 10
- TGTrotsky Guerrero6 days ago4.0Today we are here for some Pokémon Cards. Quick and friendly service with the exception of one or two rotten fruits. Clean and organized, competitive prices. Staff make sure people respect the line when they have new releases and all that. All in all, good experience.
- EVEvelyn ValladaresFeb 16, 20265.0Me encanta este lugar por su parqueo amplio y variedad de productos
- BLBarb LiJan 26, 20265.0I had an excellent experience at the Best Buy Gateway Location in Brooklyn. Lizbeth and Christian provided truly impeccable customer service. They were patient, knowledgeable, and took the time to clearly explain the different refrigerator options and what each one had to offer. They also gave me really helpful information about the Best Buy membership and made the entire process feel easy and stress-free. It's rare to find customer service that feels both professional and genuinely supportive, but Lizbeth and Christian delivered exactly that. Thank you both for your help. You made a big purchase feel much more manageable. I highly recommend this location and I hope management recognizes them for the outstanding service they provide.
Frequently Asked Questions About Best Buy
What type of products can I find at Best Buy in Brooklyn?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy in Brooklyn.
What are the store hours for Best Buy at 369 Gateway Dr, Brooklyn?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Brooklyn offer in-store or curbside pickup services?
Best Buy Brooklyn offers in-store pickup, but does not currently support curbside pickup.
Can I get my electronics repaired or serviced at Best Buy in Brooklyn?
Yes, Best Buy Brooklyn provides expert Geek Squad support and in-store repair services.
What payment methods are accepted at Best Buy Brooklyn?
Best Buy Brooklyn accepts debit card and checks, and does not require cash only payments.
Is it required to make an appointment for services at Best Buy Brooklyn?
No, Best Buy Brooklyn does not require appointments for their services.
Where can I find Geek Squad services near Best Buy Brooklyn?
Geek Squad services are available nearby, including a location categorized as a mobile phone store and IT service and computer repair center close to Best Buy Brooklyn.
Which nearby mobile phone stores can I visit near Best Buy Brooklyn?
Nearby mobile phone stores include T-Mobile and AT&T Store, offering additional telecommunications products and services.
What dining options are available near Best Buy Brooklyn?
You can visit Smashburger, a fast food restaurant next to Best Buy Brooklyn for burgers and quick meals.
Are there other retail stores close to Best Buy Brooklyn for a convenient shopping trip?
Yes, there are several nearby retail stores including Marshalls, Gap Factory, Old Navy, and Dressbarn for clothing and fashion needs.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website