Best Buy

Reviews

• LB

  Lloyd Butler

  Jan 2, 2026
  5.0
  Caught the last day of the black Friday sale and bought a 75" Toshiba fire tv and it was delivered on time and was placed in my house by the delivery person and I almost didn't get to tip them cause they left immediately after they set it down
• YR

  Yocasta Ramos

  Dec 23, 2025
  1.0
  Most unprofessional experience ever starting with customer service, delivery and customer service management. I purchased an LG tv, sound bar, wall mount and service agreement that was supposed to be delivered today, at the end of my delivery window I called customer service and they said there was an issue at the warehouse and I won't be receiving my purchase today. 2 hours later the delivery shows up after I had left my home. Lost a whole day of work for nothing communication and honesty seems to be an issue with this company and they have no respect or consideration for their customers time. I made the purchase because I had a family reunion and would have been nice to have it to enjoy for the holidays, needless to say I cancelled my whole entire order. This is not the way you do business!!
• AU

  Abdel Ubillus

  Dec 23, 2025
  1.0
  Hago el servicio de Roadie y recojo siempre productos en todos las locaciones de best buy y hoy me sentícoaccoonado por el personal de seguridad que para sacar un simple coche de compras le debo dejar mi identificación para poder sacarlo teniendo en todo el mall coches tirados yo le indiqué que lo iba a traer como en todos los locales por que entiendo la labor del personal y me sentí realmente incomodo por nadie en todos los locales me pidieron mi identificación por qué es un documento. Que no debe quedarse en canje por un coche simple que el público lo usa
• BL

  Black Love

  Dec 23, 2025
  2.0
  They act so unprofessional and ignore you! I don’t understand why the manager there allow the employees to move slow nobody want to do their job only 1 young man helped me everyone else had attitude and didn’t even want to help
• RR

  Ricardo

  Dec 13, 2025
  1.0
  I had a very frustrating experience at this Best Buy location today. I attempted to purchase a pair of Sony XM6 headphones, and the total came to $433. I was paying in cash and was told by the employee that I was $80 short, so I was unable to complete the purchase. When I got home, I counted my money multiple times and had $475, which means I should have had money left over, not been short. This points to a serious counting or handling mistake. Because of this error, I left the store empty-handed after making the trip, which was extremely disappointing. I expect better accuracy and professionalism when handling cash, especially for high-priced items.

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