Location.com logo
Brand Certified

Apple Williamsburg

4.0
(2218 reviews)

Business Details

247 Bedford Avenue, Brooklyn, NY
11211, United States
(929) 397-2740
https://www.apple.com/retail/williamsburg

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Williamsburg
247 Bedford Avenue, Brooklyn, NY
11211, United States

Hours

Reviews

4.0
2,218 reviews
5 stars
1,359
4 stars
317
3 stars
136
2 stars
75
1 star
331

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and kindness, others were criticized for being dismissive or rude.

Wait Times

Many customers reported long wait times for service, even with appointments, leading to frustration and dissatisfaction.

Product Knowledge

Some staff demonstrated strong product knowledge and provided valuable assistance, while others were perceived as unhelpful or lacking expertise.

Store Experience

The store atmosphere received mixed reviews, with some customers appreciating the modern design and friendly staff, while others found it disorganized and unwelcoming.
  • MG
    Ms Grandison
    Feb 17, 2026
    5.0
    I visited this location on Tuesday and aside from the place looking beautiful, I was greeted by a very kind, helpful, charismatic employee, Dalton. He assisted me with what I needed and even encouraged me to update my phone, which I never do. Cheers to you! I hope you enjoy your employment there.
  • AS
    Austin Sweat
    Feb 14, 2026
    5.0
    Excellent customer service by Liz, Christine, and LC - had an issue with a new set of AirPods and there was a problem with the return in their system. It took a while to figure out - Liz and LC were the managers who helped me and were amazing. In the end replaced the product with a discount for the trouble.
  • AN
    Ameya Nilkanth
    Feb 1, 2026
    1.0
    I came in today to get my laptop looked at for draining battery after a software update, and left an hour later without resolution. In addition to waiting even when I had an appointment, I would've been saved a lot of time if I was just told ahead of time what to expect during the appointment. Communication during the appointment was poor too; it's like they didn't want to tell me they couldn't do anything. They recommended a procedure that had a 50% chance of breaking my mac - it's insane that Apple would ever allow something like that. In the end, I plan on using ChatGPT to help me solve my problem.
  • II
    Ivyy
    Jan 28, 2026
    5.0
    Elijah was more than helpful absolutely went above and beyond for me and my mom. Threw in a complimentary screen protector for our inconvenience of having to come back 2 days after purchasing a phone. Walked us through everything tested out every possible detail for why the phone may act slow etc. super helpful and attentive !! Thank you elijah
  • OA
    Og Ap
    Jan 23, 2026
    1.0
    Went to this Apple Store yesterday and had a very disappointing experience. The team leader was pushy instead of helpful, and some staff were rude and dismissive when I asked questions. I felt rushed, unsupported, and like my concerns didn’t matter. Definitely not the level of customer service I expect from Apple. Will never go to this Apple location again

Frequently Asked Questions About Apple Williamsburg

What products can I buy at Apple Williamsburg?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Williamsburg.

What are the operating hours for Apple Williamsburg?

Apple Williamsburg is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Apple Williamsburg

Apple Williamsburg partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: