Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.0
2,196 reviews
5 stars
1,343
4 stars
317
3 stars
137
2 stars
74
1 star
325
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and friendly, while others were criticized for being dismissive and unprofessional.
Wait Times
Customers frequently reported long wait times for service, even with appointments, leading to frustration.
Product Availability
Several customers experienced issues with product availability, including being told items were in stock only to find out they were not.
Technical Support
Technical support experiences varied; some customers received excellent assistance, while others felt their issues were not adequately addressed.
Store Organization
The store was described as disorganized, with inconsistent communication among staff leading to confusion and delays.
- EXEnni X3 days ago5.0Best experience i’ve ever had. Nay helped me and he was extremely helpful and so calm, i’m glad he helped me because i was upset that my phone won’t turn on and confused, but he reassured me it was going to be okay! He made sure to answer all my questions and that i didn’t leave with unanswered questions. I’ve always had a very good experience here and i’ll come back definitely!
- POPeter ONov 16, 20251.0Purposely didn't take accept my return. Had to go to another store to finalize a return. Made an excuse to call customer support. Support said there was no reason to call and no reason why they didn't accept my return. I assume they just didn't want to accommodate me.
- LLLeoBKNov 15, 20255.0Surprisingly, this was my first time at this location. The service was great and I was seen quickly. I’d definitely come back—but I’ll take the L train next time because parking is tough in this area. My issue was finally resolved here after Apple Care kept telling me over the phone that my device passed their diagnostic test. My recommendation is to just go into the store—it’s worth it. Fabiana was an outstanding technician. She was knowledgeable, attentive, and made the whole process smooth.
- ACAllison CruzNov 2, 20255.0Writing a review on behalf of my mom because Eric & Ian were such a great help to her yesterday. It was close to closing time & they were patient & had great enemy. They helped her get access to her iCloud account. They went over & beyond, she left very happy. Thank you again Eric & Ian.
- AMAdam MadarOct 29, 20251.0Poor experience with repair on iPhone 16 pro max using apple care 3 visits to get a screen replaced 1sr attempt no parts 2nd attempt parts arrived but techs are busy “come back tomorrow “ How about an appointment so I don’t waste time again and avoid getting cut while using my phone ? Don’t need - just walk in Didn’t I “ just walk in” Horrible
Frequently Asked Questions About Apple Williamsburg
What products can I buy at Apple Williamsburg?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Williamsburg.
What are the operating hours for Apple Williamsburg?
Apple Williamsburg is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Apple Williamsburg offer technical support?
Yes, technical support is available at the Genius Bar where Specialists can help you.
Are there any holiday closures for Apple Williamsburg?
Apple Williamsburg will be closed on November 27, 2025, but will be open from 8:00 AM to 9:00 PM on November 28, 2025.
Is Apple Williamsburg wheelchair accessible?
Yes, Apple Williamsburg has a wheelchair accessible entrance.
Can I order Apple products for delivery or in-store pickup at Apple Williamsburg?
Yes, Apple Williamsburg offers delivery and in-store pickup services.
What payment methods are accepted at Apple Williamsburg?
Apple Williamsburg accepts debit cards and mobile NFC payments.
Does Apple Williamsburg provide free Wi-Fi to customers?
Yes, free Wi-Fi is available at Apple Williamsburg.
Which nearby restaurants can I visit before or after shopping at Apple Williamsburg?
You can visit Sauce, an Italian and pizza restaurant, or grab a bite from the Rhong Tiam Food Truck or Don Panchito Taco truck near Apple Williamsburg.
Are there any nearby amenities like ATMs and banks near Apple Williamsburg?
Yes, Chase ATM, LibertyX Bitcoin ATM, Western Union, and HSBC Bank are located near Apple Williamsburg for your convenience.
What nearby places can provide real estate services near Apple Williamsburg?
Several real estate agents and offices such as The Corcoran Group: Williamsburg and agents Michael Cooper, James Sebastian Nunez, and Omari Toomer are located near Apple Williamsburg.