Verizon

4.9
960 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Bronxville, NY location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
89 Pondfield Rd, Bronxville, NY
10708, United States

Hours

Reviews

4.9
958 reviews
5 stars
923
4 stars
17
3 stars
5
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service provided by staff, particularly highlighting Chayna, Jed, and Emily for their knowledge, patience, and helpfulness.

Knowledgeable Staff

Many reviews noted the staff's extensive knowledge about products and services, making the purchasing and setup processes smooth and efficient.

Positive Experiences

Overall, customers reported very positive experiences at the Bronxville location, often mentioning their intention to return and recommend the store to others.

Store Operations

Some feedback indicated issues with store hours and wait times, suggesting a need for improvement in operational efficiency.
  • JO
    Justin Orellana
    Jan 5, 2026
    5.0
    I have been to this Verizon twice already after becoming a local in the area and Amber has blown my expectations out the window both times. She is patient, kind, caring and shows that she truly cares about the customer. I cannot say enough good things about her work ethic but rest assured that she does such an amazing job that she makes you want to stay with Verizon for years to come.
  • JC
    Jeffrey Chartier
    Jan 1, 2026
    5.0
    Emily was AMAZING! She was super knowledgeable and was able to manage a store full of people with difficulties all with a super pleasant disposition - She is a model for all.
  • AZ
    andre zarate
    Jan 1, 2026
    5.0
    Bronxville Verizon experience was phenomenal. The service was one of the best I've had in a Verizon store. Emily was kind over the phone and in person as she answered all of my questions and ensured I know what I was getting into. Thank you to Emily who made the experience comfortable and safe - and for her knowledge/expertise.
  • DS
    Danielle Sugarman
    Dec 28, 2025
    5.0
    Although there were many people in the store and Chayna was alone, she navigated everyone’s requests with expertise, patience and grace. She deserves a raise!
  • CD
    Christine Tyson DeJesus
    Dec 27, 2025
    5.0
    Chayna’s customer service was superb! Friendly upon entering the store and very accommodating to questions being asked. In addition to being extremely knowledgeable about the plans and products. I will be a returning customer.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Bronxville, NY?

The Verizon store is located at 89 Pondfield Rd, Bronxville, NY 10708.

What are the Verizon store hours in Bronxville?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.