Verizon

4.3
714 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Bronx, NY location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
125 Westchester Square, Bronx, NY
10461, United States

Hours

Reviews

4.3
708 reviews
5 stars
504
4 stars
72
3 stars
37
2 stars
21
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, helpful, and patient, with specific mentions of employees like Edwin, Briann, and Carol.

Mixed Experiences

While many reviews were positive, some customers reported poor service, including unprofessional behavior and issues with store hours.

Efficiency

Several customers noted quick service and efficient handling of their requests, often completing transactions in under an hour.

Store Accessibility

There were complaints about the store being closed during advertised hours, leading to frustration among customers.
  • TF
    tom farrelly
    2 days ago
    5.0
    Ed was knowledgeable and efficient
  • ME
    Michael Edelkind
    Dec 21, 2025
    1.0
    Update 12/26 - Edwin helped us upgrade 2 lines on December 21. Everything seemed to be a real positive experience, until I learned today that the plan on a 3rd line was changed without our consent and insurance was added to one of the upgraded lines without our consent. Shady business.
  • ER
    Evelyn Ramos
    Dec 13, 2025
    5.0
    I went to upgrade my phone at the Crosby location but they were closed this morning, but I’m glad they were because Edwin was extremely helpful in explaining to me the process of upgrading 2 phones and changing my plan. Thank you Edwin!
  • SF
    Salvatore funari
    Dec 12, 2025
    5.0
    Hands down best experience with a mobile service store, Michael is the man. He did everything for me and my family. Would reccomend anytime to anyone
  • LM
    LyfeWith MoraBenzo
    Dec 10, 2025
    5.0
    Great experience! Great customer service and handled everything in less than 1 hour 🙂

Frequently Asked Questions About Verizon

What types of wireless products and services does the Verizon store at 125 Westchester Square offer?

The Verizon store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios home internet, unlimited wireless plans, and monthly discounts.

What are the store hours for Verizon at 125 Westchester Square, Bronx?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 5:00 PM.