Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Bronx, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
1,050 reviews
5 stars
918
4 stars
59
3 stars
19
2 stars6
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being helpful, knowledgeable, and patient, with many highlighting specific employees like Fabio, Sergio, and Freddy for their exceptional service.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding unprofessional behavior from one representative, which contrasted sharply with the generally high service standards.
Efficiency
Customers appreciated the seamless and efficient process of upgrading devices and resolving issues, although some noted longer wait times for assistance.
Professionalism
The staff were frequently described as professional and courteous, contributing to a welcoming atmosphere in the store.
- JDJean Donahue1 day ago5.0This guy was great to work with!
- LMl MebaneJan 2, 20265.0Mike was knowledgeable, and effective that made him time efficient ,capable of delivering services to match busy schedules
- VSVilson ShkreljaJan 1, 20265.0Today I had the pleasure of being helped by Mikrak(Mike)he was so patient and helpful. He was able to multi task without making anyone feel rushed. He was great at explaining everything about the upcoming charges to our 1st bill very knowledgeable of his job. Will definitely be back here in this location only as long as Mike is there.
- SMSunita ManiDec 26, 20255.0Fabio was very cordial, helpful and efficient. We were very happy with the service we got and we highly recommend him
- NNNorb (Norb)Dec 23, 20255.0Great service...extremely knowledgeable... the only negative is took awhile for help to arrive
Frequently Asked Questions About Verizon
What types of products can I find at Verizon in the Bronx, NY?
You can shop smartphones, iPhones, iPads, tablets, Apple Watches, Fios internet, unlimited wireless plans, monthly discounts, and more.
Does the Verizon store at 5909 Riverdale Ave. offer in-store pickup?
Yes, the Verizon store offers in-store pickup services.
What are the store hours for Verizon in the Bronx?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I get my Verizon device repaired at this location?
Yes, the Verizon store offers device repair services.
What payment methods does the Verizon store accept?
The store accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is this Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Verizon offer curbside pickup at this location?
Yes, curbside pickup is available at this Verizon store.
Are there any good restaurants near the Verizon store at 5909 Riverdale Ave.?
Nearby restaurants include Riverdale K Grill House, The Greentree Restaurant & Bar (Italian), Connaughton’s Riverdale Steak House, and Noni’s Coffee and Deli.
What nearby places can I visit for shopping after visiting Verizon?
You can visit Riverdale Kosher Market for groceries, Brown's Jewelers for gifts and jewelry, or Mary Anne’s Irish Design Shop for flowers and fashion accessories.
Are there local services or amenities near the Verizon store that might be useful?
Yes, nearby you can find John Ciorra - State Farm Insurance Agent, Levi Law firm for legal services, and Steven John Opticians for eyewear needs.