Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bronx for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
218 reviews
5 stars
105
4 stars
26
3 stars
20
2 stars
16
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising staff for being helpful and knowledgeable, while others report dismissive and unprofessional behavior.
Store Environment
The store is generally described as clean and well-maintained, but some customers noted issues with staff engagement and communication.
Wait Times
Many customers experienced long wait times, even with appointments, leading to frustration and dissatisfaction.
Staff Knowledge
While some customers appreciated the staff's product knowledge, others felt that employees lacked adequate training to assist with their inquiries.
- CBChristian BravoJan 1, 20265.0I had a fantastic experience at this location after a grueling six hours with customer service the day before the whole crew was a great help and Made me feel comfortable and heard. Special shout out to Sean he went above and beyond!!!
- MBMagdalena bravoJan 1, 20265.0customer service is amazing by sean and the team
- EKEd KDec 31, 20251.0Useless. Been there like 3 times. They are unable to help with anything.
- KMkabineh mansarayDec 4, 20255.0Genesis! GREAT CUSTOMER SERVICE AT THIS VERIZON LOCATION
- DZDeAsia ZellnerNov 22, 20251.0I went into the store to buy new earbuds with my gift card. Dude was so lazy that he told to place my order and pick it up today. I go in today and guess what? My order was CANCELED!! Where's my money on my gift card?
Frequently Asked Questions About Verizon
What are the Verizon store's hours of operation in the Bronx?
The Verizon store in the Bronx is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which smartphone brands does the Verizon Bronx store offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as brands like Motorola, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Bronx store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What delivery and pickup options are available at the Verizon Bronx store?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Which types of plans and services does Verizon offer at this Bronx location?
The store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans.
What payment methods are accepted at the Verizon Bronx store?
They accept checks, debit cards, mobile NFC payments, and do not require cash-only transactions.
Does the Verizon Bronx store sell used goods?
Yes, used goods are available for sale at this location.
What stores can I visit near the Verizon Bronx store for clothing and shoes?
Nearby clothing and shoe stores include Portabella Holding Co., JD Sports, Colombia Jeans, Finish Line, Champs Sports, GAP Outlet, Rainbow Shops, and Jimmy Jazz.
Are there dining options close to the Verizon Bronx store?
Yes, nearby dining options include Popeyes Louisiana Kitchen and Burger King, ideal for a meal before or after your visit.
How can nearby banks help when visiting the Verizon Bronx store?
Nearby banks like Bank of America and Popular Bank provide convenient ATM and financial services if you need to manage payments or access cash during your visit.