Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Bronx for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
212 reviews
5 stars
101
4 stars
26
3 stars
20
2 stars
16
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including dismissive attitudes and lack of assistance from staff.
Staff Knowledge
Some reviews highlighted knowledgeable staff who provided helpful service, while others noted unprofessional behavior.
Store Environment
The store was described as clean and organized, but some customers felt ignored or rushed during their visits.
Wait Times
Customers frequently complained about long wait times and inadequate staffing, leading to frustration.
Mixed Experiences
Overall, experiences varied widely, with some praising the service while others expressed dissatisfaction.
- DZDeAsia Zellner1 day ago1.0I went into the store to buy new earbuds with my gift card. Dude was so lazy that he told to place my order and pick it up today. I go in today and guess what? My order was CANCELED!! Where's my money on my gift card?
- AMAmeliaismore Moore2 days ago5.0Leo was excellent! He helped me with operating my phone with the patience necessary for a non- tech person to understand. Thank you! Peace
- WOWanda OrtizNov 8, 20251.0They don't even look at you bearly talk and the one that took care of me spoke so low I couldn't make out what he was saying or what language he was speaking when I handed him the equipment.
- SGSavannah GraceNov 2, 20255.0They were clean, nice and played great music while I waited.
- FMFausto MoraNov 2, 20251.0Worst Custumer service ever Made a appointment Verizon never show up When I called cudtumer service They told me A appointment was never in their Schedule. I returned the equipment and Cancel the Service
Frequently Asked Questions About Verizon
What are the Verizon store's hours of operation in the Bronx?
The Verizon store in the Bronx is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which smartphone brands does the Verizon Bronx store offer?
They offer the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as brands like Motorola, Kyocera, and TCL.
Can I schedule an in-store appointment at the Verizon Bronx store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What delivery and pickup options are available at the Verizon Bronx store?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Which types of plans and services does Verizon offer at this Bronx location?
The store offers mobile plans, wireless internet plans, voice plans, and Fios internet plans.
What payment methods are accepted at the Verizon Bronx store?
They accept checks, debit cards, mobile NFC payments, and do not require cash-only transactions.
Does the Verizon Bronx store sell used goods?
Yes, used goods are available for sale at this location.
What stores can I visit near the Verizon Bronx store for clothing and shoes?
Nearby clothing and shoe stores include Portabella Holding Co., JD Sports, Colombia Jeans, Finish Line, Champs Sports, GAP Outlet, Rainbow Shops, and Jimmy Jazz.
Are there dining options close to the Verizon Bronx store?
Yes, nearby dining options include Popeyes Louisiana Kitchen and Burger King, ideal for a meal before or after your visit.
How can nearby banks help when visiting the Verizon Bronx store?
Nearby banks like Bank of America and Popular Bank provide convenient ATM and financial services if you need to manage payments or access cash during your visit.