Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Bronx for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
342 reviews
5 stars
166
4 stars
38
3 stars
22
2 stars
14
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rude and dismissive staff, long wait times, and unhelpful management.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for lack of knowledge and professionalism, leading to frustration among customers.
Management Issues
The store's management was frequently mentioned as unhelpful and dismissive, contributing to a negative atmosphere and customer dissatisfaction.
Service Efficiency
Customers expressed frustration with long wait times and inefficient service, often leading them to seek assistance at other locations.
- JSJOE SIMONETTI6 days ago5.0Kazi he is the man. Outstanding service. My highest recommendation!
- JRJenique RosadoJan 4, 20265.0Pedro at the Verizon store in the Bronx Bay Plaza shopping center provided outstanding customer service. He was incredibly patient, knowledgeable, and took the time to explain everything clearly without rushing. He made the entire process smooth and stress-free. I truly appreciate his professionalism and kindness. Highly recommend asking for Pedro!
- EHEdward “Eddy” HiraldoJan 4, 20265.0Came in because my iMessage wasn’t working on my new iPhone 17 after switching from AT&T. Isaiah greeted me as soon as I walked in and solved the issue in 15 min!! He not only got me a new eSIM but also made sure my number was easily registered to my iMessage before giving my phone back. Great experience.
- SMsusan moffaJan 4, 20265.0No one helped me or could figure out what was wrong with my phone but Jaiden He was awesome!!!
- AGAntalya GoldingDec 20, 20255.0Jaiden has good customer service and conroy was the best we had a great time getting assistance from them both ❤️
Frequently Asked Questions About Verizon
What are the Verizon store's hours of operation in the Bronx?
The Verizon store in the Bronx is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which mobile brands does the Bronx Verizon store offer?
The Bronx Verizon store offers brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of services does Verizon provide at this location?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans at the Bronx store.
Does Verizon in the Bronx provide options for online orders and pickup?
Yes, you can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
How can I schedule an appointment at the Bronx Verizon store?
You can schedule an in-store appointment through the Verizon website or the My Verizon app available in the App Store.
What payment methods are accepted at Verizon in the Bronx?
Verizon accepts checks, debit cards, and mobile NFC payments; they do not require cash-only payments.
Which nearby fast food restaurants can I visit before or after my Verizon trip in the Bronx?
Nearby fast food options include Burger King and Chick-fil-A, ideal for a quick meal before or after visiting Verizon.
Are there any entertainment venues near the Verizon Bronx store?
Yes, the AMC Bay Plaza Cinema 13 is close by, offering a great option for watching movies after your visit.
What clothing stores are nearby that customers might want to visit?
Nearby clothing stores include Easy Pickins, MadRag, The Children's Place, Avenue, and Fashion To Figure, perfect for a shopping trip in the area.
How can nearby stores like Optimum or Sprint Store complement my Verizon visit?
Nearby mobile phone stores such as Optimum and Sprint Store offer alternative providers or accessories, making it convenient to compare offers or add services while visiting Verizon.