Best Buy

4.1
4489 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
610 Exterior St, Bronx, NY
10451, United States

Hours

Reviews

4.1
4,489 reviews
5 stars
2,526
4 stars
989
3 stars
460
2 stars
142
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.

Store Environment

Customers appreciated the store's cleanliness and organization, but some noted limited stock and small selection of products.

Staff Attitude

Feedback on staff attitude varied; some employees were described as friendly and professional, while others were seen as indifferent or unapproachable.

Efficiency

Many customers experienced long wait times for assistance and checkout, indicating a need for better staffing and management.

Product Quality

Concerns were raised about the quality of certain products, particularly electronics, with reports of defective items and poor warranty service.
  • JS
    Jessica Salas
    3 days ago
    5.0
    The sales person Jane was excellent and extremely helpful with my computer tower purchase.
  • LL
    Lala
    Nov 11, 2025
    1.0
    Horrible! Very nasty attitude, and the way they talk to you is outrageous! Best Buy Corporate truly needs to buckle down on who is working here to be treating customers the way they do. I spent a lot of money here, but Best Buy will no longer receive anymore from me. The manager Cesar needs training on his approach, and how to respond to situations. The way he talked to not only me, but to my mother is absolutely the worst I have ever been treated at any corporation. Best Buy you truly need to do better.
  • AA
    Anthony Perez Alejo
    Nov 10, 2025
    1.0
    Got charged extra for something I did not buy
  • AA
    Anthony Ant
    Nov 7, 2025
    1.0
    Edwin was exceptionally rude tonight. I walked the floor for 35 min. Everyone told me the managers were too busy in a netting to help me. Every associate was nasty and rude and when I met Ediwn it told me that they are following his behaviors. I went be back
  • JJ
    Jessica Leon Juarez
    Nov 6, 2025
    1.0
    Items that are listed online nowhere to be found. Staff are rude & not qualified

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in the Bronx?

Best Buy in the Bronx is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Bronx offer in-store pickup?

Yes, Best Buy Bronx offers in-store pickup for your convenience.