Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unresponsive employees.
Store Environment
Customers appreciated the store's cleanliness and organization, but some noted limited stock and small selection of products.
Staff Attitude
Feedback on staff attitude varied; some employees were described as friendly and professional, while others were seen as indifferent or unapproachable.
Efficiency
Many customers experienced long wait times for assistance and checkout, indicating a need for better staffing and management.
Product Quality
Concerns were raised about the quality of certain products, particularly electronics, with reports of defective items and poor warranty service.
JS
Jessica Salas
3 days ago
5.0
The sales person Jane was excellent and extremely helpful with my computer tower purchase.
LL
Lala
Nov 11, 2025
1.0
Horrible! Very nasty attitude, and the way they talk to you is outrageous! Best Buy Corporate truly needs to buckle down on who is working here to be treating customers the way they do. I spent a lot of money here, but Best Buy will no longer receive anymore from me. The manager Cesar needs training on his approach, and how to respond to situations. The way he talked to not only me, but to my mother is absolutely the worst I have ever been treated at any corporation. Best Buy you truly need to do better.
AA
Anthony Perez Alejo
Nov 10, 2025
1.0
Got charged extra for something I did not buy
AA
Anthony Ant
Nov 7, 2025
1.0
Edwin was exceptionally rude tonight. I walked the floor for 35 min. Everyone told me the managers were too busy in a netting to help me. Every associate was nasty and rude and when I met Ediwn it told me that they are following his behaviors.
I went be back
JJ
Jessica Leon Juarez
Nov 6, 2025
1.0
Items that are listed online nowhere to be found. Staff are rude & not qualified
What are the operating hours of Best Buy in the Bronx?
Best Buy in the Bronx is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Bronx offer in-store pickup?
Yes, Best Buy Bronx offers in-store pickup for your convenience.
Can I get repair services at Best Buy Bronx?
Yes, Best Buy Bronx provides service repair for electronics and appliances.
What types of products can I find at Best Buy Bronx?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Bronx.
Does Best Buy Bronx accept debit cards and checks?
Yes, Best Buy Bronx accepts debit cards and also allows payment by check. Cash-only payments are not required.
Is Geek Squad support available at Best Buy Bronx?
Yes, Geek Squad support is available at Best Buy Bronx to assist with your technical and repair needs.
Are there any nearby grocery stores where I can shop before or after visiting Best Buy Bronx?
Yes, Food Bazaar Supermarket and Lidl are nearby supermarkets where you can shop for groceries before or after your visit to Best Buy.
Where can I find dining options near Best Buy Bronx?
Nearby dining options include Rokstar Chicken Bronx Terminal Market, Applebee's Grill + Bar, Marisco Centro (a Peruvian restaurant), and Wingstop for chicken wings.
Are there any other retail stores close to Best Buy Bronx?
Yes, nearby retail stores include BJ's Wholesale Club, Marshalls, Michaels craft shop, Toys"R"Us/Babies"R"Us, and Raymour & Flanigan Furniture and Mattress Store.
How can I contact or find more information about Best Buy Bronx?
You can call Best Buy Bronx at +1 718-402-2932 or visit their website at https://stores.bestbuy.com/ny/bronx/610-exterior-st-1172.html/. They also have social media pages on Facebook and Instagram under BestBuyBronxTerminalMarket and bestbuy respectively.