Best Buy

4.1
4522 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
610 Exterior St, Bronx, NY
10451, United States

Hours

Reviews

4.1
4,522 reviews
5 stars
2,547
4 stars
991
3 stars
462
2 stars
143
1 star
379

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with staff being dismissive, unhelpful, or preoccupied with personal devices.

Product Availability

Several reviews mentioned a lack of inventory and limited stock of items in the store.

Order Pickup Experience

Customers generally found the order pickup process to be easy and efficient.

Staff Attitude

There were numerous complaints about staff attitudes being rude or unapproachable, impacting the overall shopping experience.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
  • JO
    JEFF ORTIZ
    Jan 5, 2026
    5.0
    Easy pick up of online purchase, short wait, pleasant experience.
  • KB
    Karen La Bue
    Dec 29, 2025
    5.0
    Order pick up was easy as pie 🥧 Thank you!
  • HB
    Harlem Beloved
    Dec 24, 2025
    1.0
    Seems like Customer Service is a thing of the past.. My experience yesterday at this location was terrible. Seems like me wanting to know the difference between a few of the TVs were a disturbance to the gentleman behind the counter. He was very dismissive and seemed to be more interested in his phone than helping a paying customer.. I ended up buying a tv because it was 2 days before Christmas but I was very upset and not comfortable with my decision to purchase after receiving such a horrible experience.. I ended up exchanging the TV at the Mt Vernon location for a better TV after the salesperson there took the time out to ensure I was getting the best TV for my family... Spending money in the community where I live is easier said than done, Id rather travel , pay a toll and burn gas rather than get treated like a disturbance when Im spend my hard earned money..
  • TH
    Tommy H
    Dec 12, 2025
    5.0
    There didn't seem like a lot of people around to help at first. But when they came around, they were helpful.
  • LR
    Luz Rodriguez
    Dec 10, 2025
    1.0
    Horrible service I’m so disappointed. I order a iPad $500.00 not including the taxes. I get a box broken. No bubble packing. The iPad box had blue ink all over and black writing with a black marker. For me this is a DEMO they sent. Is going back

Frequently Asked Questions About Best Buy

What are the operating hours of Best Buy in the Bronx?

Best Buy in the Bronx is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Bronx offer in-store pickup?

Yes, Best Buy Bronx offers in-store pickup for your convenience.