Many customers reported poor customer service, with staff being dismissive, unhelpful, or preoccupied with personal devices.
Product Availability
Several reviews mentioned a lack of inventory and limited stock of items in the store.
Order Pickup Experience
Customers generally found the order pickup process to be easy and efficient.
Staff Attitude
There were numerous complaints about staff attitudes being rude or unapproachable, impacting the overall shopping experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
JO
JEFF ORTIZ
Jan 5, 2026
5.0
Easy pick up of online purchase, short wait, pleasant experience.
KB
Karen La Bue
Dec 29, 2025
5.0
Order pick up was easy as pie 🥧
Thank you!
HB
Harlem Beloved
Dec 24, 2025
1.0
Seems like Customer Service is a thing of the past.. My experience yesterday at this location was terrible. Seems like me wanting to know the difference between a few of the TVs were a disturbance to the gentleman behind the counter. He was very dismissive and seemed to be more interested in his phone than helping a paying customer.. I ended up buying a tv because it was 2 days before Christmas but I was very upset and not comfortable with my decision to purchase after receiving such a horrible experience.. I ended up exchanging the TV at the Mt Vernon location for a better TV after the salesperson there took the time out to ensure I was getting the best TV for my family... Spending money in the community where I live is easier said than done, Id rather travel , pay a toll and burn gas rather than get treated like a disturbance when Im spend my hard earned money..
TH
Tommy H
Dec 12, 2025
5.0
There didn't seem like a lot of people around to help at first. But when they came around, they were helpful.
LR
Luz Rodriguez
Dec 10, 2025
1.0
Horrible service I’m so disappointed. I order a iPad $500.00 not including the taxes. I get a box broken. No bubble packing. The iPad box had blue ink all over and black writing with a black marker. For me this is a DEMO they sent. Is going back
What are the operating hours of Best Buy in the Bronx?
Best Buy in the Bronx is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Bronx offer in-store pickup?
Yes, Best Buy Bronx offers in-store pickup for your convenience.
Can I get repair services at Best Buy Bronx?
Yes, Best Buy Bronx provides service repair for electronics and appliances.
What types of products can I find at Best Buy Bronx?
You can shop TVs, computers, appliances, cameras, home electronics, and more at Best Buy Bronx.
Does Best Buy Bronx accept debit cards and checks?
Yes, Best Buy Bronx accepts debit cards and also allows payment by check. Cash-only payments are not required.
Is Geek Squad support available at Best Buy Bronx?
Yes, Geek Squad support is available at Best Buy Bronx to assist with your technical and repair needs.
Are there any nearby grocery stores where I can shop before or after visiting Best Buy Bronx?
Yes, Food Bazaar Supermarket and Lidl are nearby supermarkets where you can shop for groceries before or after your visit to Best Buy.
Where can I find dining options near Best Buy Bronx?
Nearby dining options include Rokstar Chicken Bronx Terminal Market, Applebee's Grill + Bar, Marisco Centro (a Peruvian restaurant), and Wingstop for chicken wings.
Are there any other retail stores close to Best Buy Bronx?
Yes, nearby retail stores include BJ's Wholesale Club, Marshalls, Michaels craft shop, Toys"R"Us/Babies"R"Us, and Raymour & Flanigan Furniture and Mattress Store.
How can I contact or find more information about Best Buy Bronx?
You can call Best Buy Bronx at +1 718-402-2932 or visit their website at https://stores.bestbuy.com/ny/bronx/610-exterior-st-1172.html/. They also have social media pages on Facebook and Instagram under BestBuyBronxTerminalMarket and bestbuy respectively.