Business Details
171 W 230th St, Bronx, NY
10463, United States
Certified by Best Buy • Feb 22, 2026
(718) 530-7720
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- Curbside pickupNot available
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
477 reviews
5 stars
268
4 stars
88
3 stars
44
2 stars
19
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly and helpful staff, while others report poor service and indifference from employees.
Delivery Issues
Numerous customers experienced significant delays and problems with product deliveries, often citing incompetence and lack of communication.
Product Availability
Customers frequently noted issues with product availability, including items being out of stock or misrepresented in advertisements.
Store Experience
The store environment received mixed reviews, with some appreciating cleanliness and organization, while others criticized the lack of staff and long wait times.
- AHAmy Herzberg2 days ago5.0The service is excellent and I like the music that they play.
- EOEriq OrtizFeb 1, 20261.0I went there to buy a laptop and waited in the computer department for over 15 minutes with no help. At least 4 employees passed by me while scrolling on their cellphones. Zero eye contact or acknowledgement. Maybe, I just went there on a bad day... 🤷🏾♂️
- VVVirginia VazquezJan 31, 20265.0Came in and had a great customer service by an associate by the name of Micheal Perdomo was so patient in assisting us , thank you
- KCKelvin CabaraballoJan 23, 20262.0Le compre una table a mi hijo, le puse Seguro’ por si fallaba , despues de 5 mese la table fallo ,se a pago sola, vine a esta tienda ,donde la compre, me digeron Que tenia que ir a una que esta en la 161 , para Que me la remplasaran, cuando fui, me digeron que tenian Que remplasarmela donde la compre 🤯 , vine de Nuevo aqui, i no me quisieron resolver el problema, si compra algo aqui , i le pone seguro, ello aran lo posible para no resolverte , asi que no le ponga seguro pork eso sera , un gasto inesesario .hablo desde mi experiencia 👎
- JMJuan MarrowJan 22, 20261.0Gave geek squad my pc to replace a part, they fix it but it came back to me missing another important piece. Gave me the run around telling me to come back another day repeatedly getting nothing done not even compensation. A month later now I still have nothing for it but a $120 part still missing...
Frequently Asked Questions About Best Buy
Where is Best Buy located in the Bronx?
Best Buy is located at 171 W 230th St, Ste 103, Bronx, NY 10463.
What are the opening hours of Best Buy at Broadway Plaza?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in the Bronx offer Geek Squad support?
Yes, Best Buy offers Geek Squad support for expert computer and appliance help.
Can customers drop off electronics for recycling at Best Buy?
Yes, this Best Buy location accepts electronics recycling.
Does Best Buy require appointments for shopping or services?
No, appointments are not required at this Best Buy location.
Is curbside pickup available at Best Buy Broadway Plaza?
Curbside pickup is not available at this Best Buy location.
What nearby shopping options are available around Best Buy at Broadway Plaza?
Nearby shopping options include Broadway Plaza, T.J.Maxx, Five Below, and Bingo Bins outlet store, providing a variety of retail experiences alongside Best Buy.
Are there any food options near Best Buy at Broadway Plaza for shoppers?
Yes, shoppers can enjoy nearby food options such as Auntie Anne's Pretzels, Boston Market, Shake Shack, and the Bismilah Halal Food Truck.
Where can I grab a coffee near Best Buy in the Bronx?
There are Starbucks locations near Best Buy where customers can enjoy coffee and snacks.
What other services are near Best Buy Broadway Plaza to complement my visit?
Nearby services include beauty salons like The King of Stylez and Rocio Golden Scissor, a gym called Blink Fitness, and AFC Urgent Care Kingsbridge for medical needs.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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