Verizon

4.8
1091 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Brockport’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1000 Transit Way, Brockport, NY
14420, United States

Hours

Reviews

4.8
1,085 reviews
5 stars
1,013
4 stars
20
3 stars
7
2 stars
6
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Tori and Carli, for their exceptional service, patience, and willingness to help.

Efficiency

Many reviews highlighted the quick service and minimal wait times at the store, contributing to a positive customer experience.

Technical Support

Several customers appreciated the staff's ability to troubleshoot and resolve technical issues effectively, enhancing their overall satisfaction.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with certain staff members, indicating inconsistency in service quality.
  • LL
    Lily LoikPopp
    4 days ago
    5.0
    Came in for an iphone trade in. Very quick, helpful, informative, gave us the best price possible and answered all questions about our plan. We worked with Ron White and he was nice and personable, I would recommend asking for him.
  • CC
    Chentelle Cowd
    Dec 30, 2025
    5.0
    Tori far exceeded my expectations, eliminating any concerns about getting a new phone. Her knowledge and integrity are very transparent and I look forward to knowing I have the support I need at my fingertips in the future. She is awesome!
  • JO
    James O'Coin
    Dec 30, 2025
    5.0
    Tori was outstanding, very helpful and very professional. She is a joy to work with and a credit to your company
  • DD
    David
    Dec 27, 2025
    5.0
    Phone was not working.. Jessica Bernier was our contact. She went above and beyond what she had to to take care of us. She was great in every way. Would highly recommend her to people i know.
  • SF
    shelly falbo
    Dec 26, 2025
    5.0
    Customer service with Carli Santaferrera was beyond expectations. She was friendly , knowledgeable and helpful. Highly recommend this store and ask for Carli . You won’t be disappointed! She found every way to save us money and we really enjoyed talking to her . She made the process of upgrading so fun and easy !

Frequently Asked Questions About Verizon

What brands of smartphones and devices can I purchase at the Verizon store on 1000 Transit Way?

You can purchase devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at the Verizon store on 1000 Transit Way.

What are the operating hours for the Verizon store in Brockport?

The Verizon store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 5:00 PM.