I went to Geek Squad for what should have been the simplest fix imaginable--a basic keyboard replacement for my laptop. That's it. Instead, they somehow decided the best solution was to swap out my entire laptop without telling me anything about it. No warning, no explanation, and definitely no heads-up that doing this would wipe out all of my data. When I picked it up and realized everything was gone, years of files, personal documents, photos, I was speechless. A company that handles people's devices should at least communicate major decisions, especially ones that destroy data. It’s careless, unprofessional, and honestly shows a complete lack of respect for people’s data. The complete lack of transparency and care was unbelievable. I came in for a keyboard. I left with a new laptop and a massive data loss disaster. My trust in them is completely gone. If you value your information, do yourself a favor and avoid Geek Squad.
MK
MerKaba Kechari
Nov 5, 2025
1.0
Brought my device in about 2 weeks ago and was told a camera would be ordered and installed on my phone and I will get a call back in a couple days for an appointment. I haven't heard back since and every time I call I get forwarded to a support line located somewhere else. This is real sketchy business and highly unprofessional.
TL
Tina Leggio
May 21, 2018
5.0
Josh was extremely knowledgable, Joe too. The first person was a girl was not as knowledgeable. She was going to use my warranty for new phone. Josh fixed it in less than 10 min. Helped me buy a laptop with all I needed within my budget. Took his time to explain how it all worked, no rush. Great person.
Geek Squad provides tech repair, setup, and support services including computer, mobile phone, television, and appliance repair, as well as data recovery and computer support.
Where is Geek Squad located in Bay Shore?
Geek Squad is located at 1851 Sunrise Hwy, Bay Shore, NY 11706, United States.
What are the operating hours for Geek Squad at Bay Shore?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service with Geek Squad at this location?
You can schedule service with Geek Squad in store or online through their website.
Is Geek Squad currently open?
Geek Squad is not closed and operates according to its regular business hours.
What is the contact phone number for Geek Squad at Bay Shore?
You can reach Geek Squad at Bay Shore by calling +1 631-969-8740.
Are there any nearby restaurants to Geek Squad at Bay Shore?
Yes, Buseto Pizza is a nearby Italian restaurant where you can enjoy a meal before or after visiting Geek Squad.
Can I find a grocery store near Geek Squad?
A nearby grocery store is Aldi Foods, which is convenient for your shopping needs along with your visit to Geek Squad.
Are there other electronics or appliance stores near Geek Squad?
Yes, Best Buy, an electronics and appliance store, is located nearby, making it easy to shop for new products and get repair services from Geek Squad.
What nearby pet care services are available close to Geek Squad?
Nearby pet care options include Petco, VETCO Vaccination Clinic at PETCO, Vetco Total Care Animal Hospital, and Just Food For Dogs for pet supplies, grooming, and veterinary services.