Geek Squad

3.3
24 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1851 Sunrise Hwy, Bay Shore, NY
11706, United States

Hours

Reviews

3.3
24 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
1
1 star
9
  • KC
    Katherine Cerna
    Dec 7, 2025
    1.0
    I went to Geek Squad for what should have been the simplest fix imaginable--a basic keyboard replacement for my laptop. That's it. Instead, they somehow decided the best solution was to swap out my entire laptop without telling me anything about it. No warning, no explanation, and definitely no heads-up that doing this would wipe out all of my data. When I picked it up and realized everything was gone, years of files, personal documents, photos, I was speechless. A company that handles people's devices should at least communicate major decisions, especially ones that destroy data. It’s careless, unprofessional, and honestly shows a complete lack of respect for people’s data. The complete lack of transparency and care was unbelievable. I came in for a keyboard. I left with a new laptop and a massive data loss disaster. My trust in them is completely gone. If you value your information, do yourself a favor and avoid Geek Squad.
  • MK
    MerKaba Kechari
    Nov 5, 2025
    1.0
    Brought my device in about 2 weeks ago and was told a camera would be ordered and installed on my phone and I will get a call back in a couple days for an appointment. I haven't heard back since and every time I call I get forwarded to a support line located somewhere else. This is real sketchy business and highly unprofessional.
  • TL
    Tina Leggio
    May 21, 2018
    5.0
    Josh was extremely knowledgable, Joe too. The first person was a girl was not as knowledgeable. She was going to use my warranty for new phone. Josh fixed it in less than 10 min. Helped me buy a laptop with all I needed within my budget. Took his time to explain how it all worked, no rush. Great person.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Bay Shore offer?

Geek Squad provides tech repair, setup, and support services including computer, mobile phone, television, and appliance repair, as well as data recovery and computer support.

Where is Geek Squad located in Bay Shore?

Geek Squad is located at 1851 Sunrise Hwy, Bay Shore, NY 11706, United States.