Many customers praised the helpfulness and friendliness of the staff, with specific mentions of outstanding service from individuals.
Product Issues
Several reviews highlighted problems with purchased items, including receiving defective products and issues with open-box items.
Management Concerns
There were complaints about unprofessional behavior from some managers, leading to negative customer experiences.
Long Wait Times
Customers reported long wait times for assistance, especially during busy periods, which detracted from their shopping experience.
Pricing and Transparency
Some customers expressed frustration over unexpected charges and perceived 'bait and switch' tactics during checkout.
AK
Avneet Kaur
3 days ago
5.0
Great pick up experience
DL
David Lichtenstein
Dec 30, 2025
5.0
Nice store. Really great customer service
KL
Kevin Li
Dec 30, 2025
1.0
Warning. This Best Buy backdoors high cost pokemon cards product. This occured with the Prismatic SPC. Video proof was taken around 6pm on December 29th 2025. Truck driver also confirmed additional details upon request.
PP
phil
Dec 28, 2025
1.0
i had recently bought a brand new pre built pc from here only for it to have a hardware issue. as i went to the ‘geek squad’ for them to either compensate me or diagnose the issue they told me it’d be $180 for the diagnosis even though i had paid $300 for a 3 year warranty with the geek squad which doesn’t cover simple diagnosis / hardware replacement apparently? or i can exchange it under manufacture’s warranty but id have to wait 2 weeks for best buy to order a new one and i would have to return my current one on the spot. its just unfortunate that the ‘geek squad’ doesn’t have any power to do anything. go to microcenter.
MC
Mike C
Dec 19, 2025
5.0
Was easy in and out, the gentleman that helped us was outstanding!!
What are the opening hours of Best Buy in Bay Shore?
Best Buy in Bay Shore is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy Bay Shore located?
Best Buy Bay Shore is located at 1851 Sunrise Hwy, Bay Shore, NY 11706, United States.
Does Best Buy Bay Shore offer in-store and curbside pickup services?
Best Buy Bay Shore offers both in-store pickup and curbside pickup services for your convenience.
Which product categories are available at Best Buy Bay Shore?
At Best Buy Bay Shore, you can shop for TVs, computers, appliances, cameras, home electronics, and video games among other electronics and appliances.
Does Best Buy Bay Shore provide Geek Squad support?
Yes, Best Buy Bay Shore offers expert advice and Geek Squad support to assist with your electronics needs.
What payment methods are accepted at Best Buy Bay Shore?
Best Buy Bay Shore accepts debit cards and checks and does not require cash-only payments.
Can customers recycle electronics at Best Buy Bay Shore?
Yes, Best Buy Bay Shore offers electronics recycling services to help you dispose of your old devices responsibly.
Are appointments required to visit Best Buy Bay Shore?
No, appointments are not required to shop at Best Buy Bay Shore; you can visit during open hours at your convenience.
What nearby dining options are available near Best Buy Bay Shore?
Near Best Buy Bay Shore, you can enjoy dining at Buseto Pizza, an Italian restaurant, or Chiddy's Cheesesteaks for American cuisine.
What other stores can I visit near Best Buy Bay Shore for shopping?
Nearby shopping options include Five Below for discount and fashion accessories, Market at Bay Shore shopping center, and The Home Depot for home improvement needs.
Are there any pet-related services near Best Buy Bay Shore?
Yes, near Best Buy Bay Shore you can find Petco, VETCO Vaccination Clinic at PETCO, and Vetco Total Care Animal Hospital for pet supplies and services.