Best Buy

Reviews

• MX

  Mr. Xzecutiv

  Feb 9, 2026
  5.0
  Geeksquad auto Martin the installer Awesome 7 cars later
• EE

  Ed

  Feb 9, 2026
  1.0
  Yesterday, I purchased an open-box television from Best Buy. At the time of purchase, the product was described as being in fair condition. However, upon returning home, I discovered that the screen was completely broken, which clearly goes beyond what would reasonably be considered “fair condition.” When I returned to the store the following day to request a return, the store manager claimed that the damage was caused by me. I strongly disagree with this assessment. The television was already damaged at the time of purchase, and it is unreasonable to attribute such severe screen damage to the customer without evidence. I find this situation unacceptable and request that this matter be reviewed and resolved appropriately. They finally resolved the issue. But don’t come to this Best Buy for open box products.
• TT

  TomalAshford

  Feb 8, 2026
  4.0
  “I’ve had a bad experience here before, but I understand people can have bad days. This last visit was completely different — the Geek Squad team took care of my issue right away and handled it professionally. I appreciate the quick help and improved service.”
• FM

  Fiorella Mello

  Jan 29, 2026
  5.0
  My laptop broke and went to get a new one, the guy who helped me was so nice and very knowledgeable... he didn't make me buy some so expensive but something for what I really needed it.
• CC

  Chris “Chris”

  Jan 18, 2026
  5.0
  I stopped in to return an item and ended up browsing for a new laptop. I’m very particular and not a fan of Apple laptops, so choosing the right one felt overwhelming. Joel stepped in and immediately impressed me with his product knowledge and professionalism. He took the time to explain the differences between several laptops and made sure I truly understood my options without any pressure. Even though I didn’t purchase that day because the model I want needed to be ordered, I left with a wow experience — something that’s rare these days. I’ll be returning to this Best Buy specifically because of Joel. He delivered the kind of customer experience that’s hard to find now. Thank you, Joel!