Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unhelpful interactions.
Product Availability
Several customers expressed frustration with product availability and stock issues, indicating that items were often out of stock or misrepresented.
Store Experience
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted long wait times and poor management.
Returns and Exchanges
Customers reported dissatisfaction with the returns process, citing issues with exchanges and unclear policies.
Staff Knowledge
While many customers found staff knowledgeable and helpful, there were instances of staff being unresponsive or lacking product knowledge.
SS
Stephanie
4 days ago
4.0
Great staff, very helpful. Even though they didn't have what I was looking for
VV
Vincent
Nov 16, 2025
5.0
Workers knew exactly where what I needed was right when I walked in. Best price around
TB
Tanner Brandimarte
Nov 14, 2025
5.0
Went into the store to buy something then was looking at televisions with one of the staff members named Pablo. He was an absolute gentleman, super patient and explained everything there was to know about televisions. I had a very good experience shopping here
YY
youngprince730
Nov 11, 2025
4.0
Greats you at the door very helpful when you need assistance
JS
Joe Sarcone
Nov 3, 2025
1.0
Stopped in to look at a few things, the store had a display of portable JBL speakers with a display price of $499. The had the 320 and 310 both in the same stack. After asking the lady at desk (Alvayra) if she would honor that price she was very rude about it and just said “she wasn’t going to” so I nicely asked if there was a manager I could speak to and she rudely said sure. Waited around 23 minutes no manager came. When I asked her to call him again she said “he’s busy” and walked away. So I left. This is exactly why people shop online.
What are the opening hours of Best Buy in Bay Shore?
Best Buy in Bay Shore is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy Bay Shore located?
Best Buy Bay Shore is located at 1851 Sunrise Hwy, Bay Shore, NY 11706, United States.
Does Best Buy Bay Shore offer in-store and curbside pickup services?
Best Buy Bay Shore offers both in-store pickup and curbside pickup services for your convenience.
Which product categories are available at Best Buy Bay Shore?
At Best Buy Bay Shore, you can shop for TVs, computers, appliances, cameras, home electronics, and video games among other electronics and appliances.
Does Best Buy Bay Shore provide Geek Squad support?
Yes, Best Buy Bay Shore offers expert advice and Geek Squad support to assist with your electronics needs.
What payment methods are accepted at Best Buy Bay Shore?
Best Buy Bay Shore accepts debit cards and checks and does not require cash-only payments.
Can customers recycle electronics at Best Buy Bay Shore?
Yes, Best Buy Bay Shore offers electronics recycling services to help you dispose of your old devices responsibly.
Are appointments required to visit Best Buy Bay Shore?
No, appointments are not required to shop at Best Buy Bay Shore; you can visit during open hours at your convenience.
What nearby dining options are available near Best Buy Bay Shore?
Near Best Buy Bay Shore, you can enjoy dining at Buseto Pizza, an Italian restaurant, or Chiddy's Cheesesteaks for American cuisine.
What other stores can I visit near Best Buy Bay Shore for shopping?
Nearby shopping options include Five Below for discount and fashion accessories, Market at Bay Shore shopping center, and The Home Depot for home improvement needs.
Are there any pet-related services near Best Buy Bay Shore?
Yes, near Best Buy Bay Shore you can find Petco, VETCO Vaccination Clinic at PETCO, and Vetco Total Care Animal Hospital for pet supplies and services.