Best Buy

4.2
3313 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1851 Sunrise Hwy, Bay Shore, NY
11706, United States

Hours

Reviews

4.2
3,313 reviews
5 stars
1,878
4 stars
741
3 stars
318
2 stars
97
1 star
279

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of outstanding service from individuals.

Product Issues

Several reviews highlighted problems with purchased items, including receiving defective products and issues with open-box items.

Management Concerns

There were complaints about unprofessional behavior from some managers, leading to negative customer experiences.

Long Wait Times

Customers reported long wait times for assistance, especially during busy periods, which detracted from their shopping experience.

Pricing and Transparency

Some customers expressed frustration over unexpected charges and perceived 'bait and switch' tactics during checkout.
  • AK
    Avneet Kaur
    3 days ago
    5.0
    Great pick up experience
  • DL
    David Lichtenstein
    Dec 30, 2025
    5.0
    Nice store. Really great customer service
  • KL
    Kevin Li
    Dec 30, 2025
    1.0
    Warning. This Best Buy backdoors high cost pokemon cards product. This occured with the Prismatic SPC. Video proof was taken around 6pm on December 29th 2025. Truck driver also confirmed additional details upon request.
  • PP
    phil
    Dec 28, 2025
    1.0
    i had recently bought a brand new pre built pc from here only for it to have a hardware issue. as i went to the ‘geek squad’ for them to either compensate me or diagnose the issue they told me it’d be $180 for the diagnosis even though i had paid $300 for a 3 year warranty with the geek squad which doesn’t cover simple diagnosis / hardware replacement apparently? or i can exchange it under manufacture’s warranty but id have to wait 2 weeks for best buy to order a new one and i would have to return my current one on the spot. its just unfortunate that the ‘geek squad’ doesn’t have any power to do anything. go to microcenter.
  • MC
    Mike C
    Dec 19, 2025
    5.0
    Was easy in and out, the gentleman that helped us was outstanding!!

Frequently Asked Questions About Best Buy

What are the opening hours of Best Buy in Bay Shore?

Best Buy in Bay Shore is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy Bay Shore located?

Best Buy Bay Shore is located at 1851 Sunrise Hwy, Bay Shore, NY 11706, United States.