Best Buy

4.2
3291 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1851 Sunrise Hwy, Bay Shore, NY
11706, United States

Hours

Reviews

4.2
3,291 reviews
5 stars
1,863
4 stars
739
3 stars
317
2 stars
97
1 star
275

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised helpful and friendly staff, others reported rude or unhelpful interactions.

Product Availability

Several customers expressed frustration with product availability and stock issues, indicating that items were often out of stock or misrepresented.

Store Experience

The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted long wait times and poor management.

Returns and Exchanges

Customers reported dissatisfaction with the returns process, citing issues with exchanges and unclear policies.

Staff Knowledge

While many customers found staff knowledgeable and helpful, there were instances of staff being unresponsive or lacking product knowledge.
  • SS
    Stephanie
    4 days ago
    4.0
    Great staff, very helpful. Even though they didn't have what I was looking for
  • VV
    Vincent
    Nov 16, 2025
    5.0
    Workers knew exactly where what I needed was right when I walked in. Best price around
  • TB
    Tanner Brandimarte
    Nov 14, 2025
    5.0
    Went into the store to buy something then was looking at televisions with one of the staff members named Pablo. He was an absolute gentleman, super patient and explained everything there was to know about televisions. I had a very good experience shopping here
  • YY
    youngprince730
    Nov 11, 2025
    4.0
    Greats you at the door very helpful when you need assistance
  • JS
    Joe Sarcone
    Nov 3, 2025
    1.0
    Stopped in to look at a few things, the store had a display of portable JBL speakers with a display price of $499. The had the 320 and 310 both in the same stack. After asking the lady at desk (Alvayra) if she would honor that price she was very rude about it and just said “she wasn’t going to” so I nicely asked if there was a manager I could speak to and she rudely said sure. Waited around 23 minutes no manager came. When I asked her to call him again she said “he’s busy” and walked away. So I left. This is exactly why people shop online.

Frequently Asked Questions About Best Buy

What are the opening hours of Best Buy in Bay Shore?

Best Buy in Bay Shore is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Where is Best Buy Bay Shore located?

Best Buy Bay Shore is located at 1851 Sunrise Hwy, Bay Shore, NY 11706, United States.