Best Buy

4.1
2119 reviews
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Business Details

660 Sunrise Hwy, Baldwin, NY
11510, United States
(516) 379-0760
https://stores.bestbuy.com/ny/baldwin/660-sunrise-hwy-1467.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
660 Sunrise Hwy, Baldwin, NY
11510, United States

Hours

Reviews

4.1
2,119 reviews
5 stars
1,169
4 stars
492
3 stars
205
2 stars
64
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised helpful and knowledgeable staff, others reported long wait times and unresponsive employees.

Product Availability

Customers expressed frustration with product availability and issues with online orders not matching in-store stock.

Store Environment

The store is generally described as clean and well-organized, but some customers noted a lack of staff presence to assist.

Pricing and Deals

Many customers appreciated the competitive pricing and good deals, especially on open box items.

Warranty Issues

Several reviews highlighted dissatisfaction with warranty services and the handling of defective products.
  • KO
    Kara Ong
    5 days ago
    1.0
    This is the worst Best Buy. Went to pick up an online order, asked to open the box to check if everything is in there. They refused and I found it to be suspicious. Guess what, when I got home, found out the power cord doesn’t match the tv. No wonder….Will never shop there again. It’s a scam they just want to get rid of the inventory.
  • JB
    Jason Baxter
    Nov 16, 2025
    4.0
    Great service and reasonable price but lack the a ability to help ebike riders with their packages 📦 n no mail service from the store
  • RR
    Richard Rosenfeld
    Nov 7, 2025
    5.0
    The staff here is much better than most best buys. These folks were professional and knowledgeable. The store was "open" abd not cluttered. One thing though...on the big fancy televisions...why do the show things on a loop that nobody would want to see? They all do thus. Change the channel guys and put on some sports, cartoons or an action movie. Geeez....
  • WW
    Walsh White
    Nov 5, 2025
    1.0
    “Rich” is very rude, has an attitude and saw him yelling back at a customer. He has no sense of customer service or any understanding of basic human decency and respect. Disgusting behavior. Unprofessional and can’t understand him with that lisp.
  • MM
    Michael M
    Nov 1, 2025
    2.0
    None of the display Pixel watches that I was interested in possibly buying were working. The batteries were dead and no one was able to plug in the chargers. No one was working the registers so we had to wait on the line for returns to be processed to buy a cable. We almost walked out.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Baldwin, NY?

You can shop TVs, computers, appliances, cameras, and more at Best Buy in Baldwin.

What are the store hours for Best Buy in Baldwin?

Best Buy in Baldwin is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.