Really cool cat I was dealing with. I wound up having to return the item but that had nothing to do with the store or the associate, who's name I wish I remembered because I'm definitely going to check him for future purposes (brought and returned a usb-c to phone game controller)
DH
David Hamid
Feb 27, 2026
5.0
Always a pleasure to go to this Best Buy. The staff there are very friendly. I enjoy going here.
DG
Dorothy Gooding
Feb 16, 2026
5.0
Always a pleasure
IC
Isabel Castro
Feb 16, 2026
5.0
excelete para comprar tu tv oh telefono de todo
GK
Gary khoo
Feb 3, 2026
1.0
I visited this location on January 31, 2026, and was met with a series of service failures that are unacceptable for a major retailer.
First, I attempted to return a "Best Buy Marketplace" item. Despite the official website explicitly stating that in-store returns are accepted and even providing a return barcode. The staff refused the transaction, claiming they couldn't process Marketplace orders.
This clear lack of internal communication between the corporate website and the store level is incredibly misleading to customers.
To make matters worse, after I purchased 6 Ring cameras totaling over $500, I was told the store had zero shopping bags. It is baffling that a high volume electronics store would fail to manage its basic inventory to the point of running out of bags.
I was forced to carry a large amount of expensive merchandise out of the store in my arms, looking like a shoplifter and risking damage to the products.
This lack of management oversight is disappointing; I expected a much more professional experience from a company of this scale.
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