Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,135 reviews
5 stars
1,184
4 stars
494
3 stars
206
2 stars
64
1 star
187
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Store Organization
The store was generally described as well-organized and clean, making it easy for customers to find what they needed.
Product Availability
While many customers found the store had a good selection of products, there were complaints about discrepancies in online inventory and in-store stock.
Checkout Experience
Several reviews highlighted issues with long wait times at checkout and difficulties with curbside pickup, indicating a need for improvement in these areas.
Warranty and Returns
Customers expressed frustration with the warranty process and return policy, citing difficulties in resolving issues with defective products.
- LClisa cirenza4 days ago1.0If I could give no stars, that is what I would do, they may have good products, but the salesman will say anything to sell you a product. Make sure you know get the salesman name and extension number and get everything they tell you and writing. The salesman sold us a laptop convinced us to get the credit card and said we had 30 days and wait to get additional products with our gift certificates that would get added to the credit card when we try to use the certificates we could not on an ad to the laptop we purchased the problem may be with salesman that just want to make a Sale so they will lie cheat and steal. This salesman should be fired
- CCCynthia CastanedaJan 5, 20265.0I came to pick up a Christmas present December 23 and was informed that it was not there yet. They are very polite and told me that my item is in a truck that’s currently being unloaded. I asked how can I get confirmation? The manager took a screenshot of my order number and then communicated with someone in the back to confirm. They confirmed with me and then the next day I went to pick it up . After picking it up, I looked at the Best Buy app and noticed that, it in fact it did tell me that it was going to be ready on the 24th instead of the 23rd. The manager did not state that I was incorrect or did not be little the transaction. I truly appreciate quality customer service, and I receive that at this Best Buy.
- JMJames MifflinJan 2, 20264.0I love going into this Bestbuy! Employees are always looking to make your experience great! Only thing I wonder about is why this appliance is still on the floor? Not a good look.
- BHBrandon HoffmanDec 4, 20255.0Have been to a few locations with this Brand and had a great experience recently. I went in needing some speakers and really needed some solid advice & education on the product i was looking for .When I walked in, I'd have to assume it was the manager who promtly asked if i needed help .I told him my situation, and he got me exactly the right employee with the most knowledge for the product I was looking to buy . The young man's name was Mike and he was absolutely fantastic . Listened to the problem I was trying to solve then recommended exactly the right solution. They did not have it in stock but found another location that did then he arranged for me to pick it up at a different location. The entire process was exactly what a customer should expect but so often in todays world does not recieve . Kudos to the entire staff here for running a tight ship and actually helping the customer solve their problem . Great job guys ....Mike you have great future ahead of you smart kid !!!
- RMRobin MorontaNov 30, 20255.0I definitely give props to Brian for showing hospitality and being such a great employee! He was about to clock out for lunch break but ended up helping me load the things I purchased onto the car definitely noticed how kind he was! Everyone else in the store were extremely kind and helpful!
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Baldwin, NY?
You can shop TVs, computers, appliances, cameras, and more at Best Buy in Baldwin.
What are the store hours for Best Buy in Baldwin?
Best Buy in Baldwin is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup?
Yes, Best Buy in Baldwin offers curbside pickup services.
Can I get Geek Squad support at this store?
Yes, Best Buy in Baldwin provides Geek Squad support for your tech repair and setup needs.
Does Best Buy Baldwin accept debit cards and checks for payment?
Yes, Best Buy in Baldwin accepts debit cards and checks as payment methods.
Is electronic recycling available at the Best Buy in Baldwin?
Yes, this Best Buy location offers electronics recycling services.
What nearby restaurants can I visit before or after shopping at Best Buy Baldwin?
Nearby restaurants include Amber's Halal Kitchen for halal food, Subway for sandwiches, Taco Hut for Tex-Mex, and Pronto Pizza for pizza.
Are there any convenient places to grab coffee near Best Buy in Baldwin?
Yes, there's a Starbucks nearby where you can enjoy coffee or smoothies before or after your visit to Best Buy.
Where can I find additional shopping options near Best Buy Baldwin?
Baldwin Shopping Center and Baldwin Square are nearby shopping centers where you can find clothing stores and other retailers.
Is there a place nearby to get tech repair or mobile phone services?
Geek Squad near Best Buy Baldwin offers electronics repair, mobile phone services, and TV mounting.