Business Details
About
Cell Phone Store
Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSA.
Location
Cricket Wireless Authorized Retailer
30-23 Steinway St, Astoria, NY
11103, United States
Hours
Reviews
4.8
164 reviews
5 stars
154
4 stars1
3 stars0
2 stars0
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Kari, Shahid, and Miguel.
Operational Issues
Several reviews mentioned problems with store opening times and inconsistent billing practices, leading to customer frustration.
Positive Experiences
Numerous customers expressed satisfaction with their overall experience, particularly regarding assistance with phone purchases and service plans.
Concerns About Security
A few reviews raised serious concerns about the handling of personal information and potential security risks when employees accessed customers' phones.
- APAntonio PerezDec 15, 20255.0Muy buena atención por parte de la muchacha
- GSGeorge SpirullaDec 6, 20251.0This place hires very unprofessional people they have an opening time of 10am & nobody ever opens on time one time they didn’t open until 11am 1 hour after their opening time. Today they are closed 30 minutes after their opening time and on top of that every time I go in depending who works there they charge what they want on phone bill if my bill is $50 depending on the employee for the day it’ll come out to $58 or $68 nothing changed and they all have a different excuse it’s ridiculous. I wouldn’t go here if there was another cricket in my area but unfortunately I have no choice but honestly after today I’m switching to boost mobile or something with better customer service and that hires professional people not just anybody that shows up whenever they want people have lives and have things to do I’ll be reporting this and taking photos of this to the cricket corporate.
- BMBlass MendozaSep 21, 20255.0Me gusto me ayudaron con mi Nuevo telefono transfer todo
- AKAngelica KennyAug 15, 20255.0Sabir was very helpful and patient. Great customer service. He answered all of our questions.
- RRRosieAug 10, 20255.0I came into the store with an issue on my phone and the worker here helped me with the issue. Emily is so kind and patient, I am so grateful for everything she did with my phone. She helped me download every app and signed into each one. Amazing store, I would come back🥰🥰
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Astoria offer?
They offer customizable cell phone plans with unlimited talk, text, and data without an annual contract.
Where is Cricket Wireless Authorized Retailer located in Astoria?
It is located at 30-23 Steinway St, Astoria, NY 11103, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Astoria?
They are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
When did the Cricket Wireless Authorized Retailer at 30-23 Steinway St open?
The store opened on March 22, 2021.
How can I contact Cricket Wireless Authorized Retailer in Astoria by phone?
You can reach them at +1 929-349-1293.
Does Cricket Wireless Authorized Retailer in Astoria have an online presence?
Yes, you can visit their website at https://www.cricketwireless.com/stores/ny/astoria/30-23-steinway-st or follow them on Facebook, TikTok, Instagram (@cricketwireless), and YouTube (CricketNation).
What should I do if I want to buy a prepaid SIM card in Astoria?
Visit Cricket Wireless Authorized Retailer at 30-23 Steinway St for prepaid SIM cards and cell phone plans tailored to your needs.
What nearby places can I visit after shopping at Cricket Wireless Authorized Retailer?
You can check out 3Coffee for a coffee break, Vida NYC for dining, or Rizzo's Pizza for Italian food, all conveniently located near the store.
Are there any eyewear and optician stores near Cricket Wireless Authorized Retailer in Astoria?
Yes, Designer Optical, Steinway Eye Care, and J V Optical are nearby optometrists and eyewear stores, making it convenient to combine eye care with your visit to Cricket Wireless.
Can I visit any spas or beauty salons near Cricket Wireless Authorized Retailer?
Yes, European Wax Center, Blue Lagoon Holistic Med Spa, and Healthy Spa & Acu are nearby options for beauty and wellness treatments.