Business Details
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Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Blue Cross Animal Hospital of Amherst
3921 Main Street, Amherst, NY
14226, United States
Hours
Reviews
4.6
245 reviews
5 stars
208
4 stars
13
3 stars
4
2 stars
4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised the staff for their kindness, empathy, and support during difficult times, especially when dealing with end-of-life decisions for their pets.
Quality of Care
Overall, customers expressed satisfaction with the quality of veterinary care provided, noting thorough examinations and effective treatments.
Customer Service
The staff was frequently described as friendly, knowledgeable, and accommodating, with many reviews highlighting their responsiveness and willingness to help.
Concerns Over Costs
Some customers raised concerns about high prices for services and medications, feeling that the 'free exam' was misleading and led to unexpected costs.
Mixed Experiences
While many reviews were positive, there were also mentions of negative experiences, particularly regarding staff interactions and perceived changes in service quality over time.
- DDDevDec 3, 20255.0Absolutely wonderful staff and care. Everybody that I interacted with was lovely. Thankful to find these guys!
- SBshan billupsNov 13, 20255.0We are incredibly grateful for the exceptional compassion and support shown by the staff during the difficult time of putting our beloved Watson to rest after 13 years. The kindness and thoughtfulness we received will truly never be forgotten. We have entrusted the care of our dogs to this practice for a long time and have consistently been pleased with their outstanding service. A special thank you to Dr. Horton, Courtney, and the entire behind-the-scenes team who were by our side through the whole process. During what was a tough day, your presence and efforts made it as peaceful as it could possibly be.
- TRTABITHA RyanAug 29, 20251.0Olivia attempted to solve a problem between myself and a rude office secretary and only made things worse. She not only treated me with disrespect after I was dropping a thousand dollars there that I decided to cut the services I was receiving that day and decided to look for a new vet. They were very expensive anyway.
- KLKristen LaneAug 22, 20255.0Staff are wonderful - welcoming, knowledgeable, patient. Whenever we’ve needed to get an appointment for an emergency, they fit us in quickly. And they always take the time to answer our many questions. They seem to genuinely care about the well-being of our dogs, and that makes them top marks in my book.
Frequently Asked Questions About VCA Blue Cross Animal Hospital of Amherst
What are the main operating hours for VCA Blue Cross Animal Hospital of Amherst?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Wednesday until 8:00 PM, and Saturday from 8:00 AM to 12:00 PM. It is closed on Sundays.
What types of pets does VCA Blue Cross Animal Hospital of Amherst primarily serve?
The hospital primarily serves cats and dogs.
What veterinary services are offered at VCA Blue Cross Animal Hospital of Amherst?
Services include advanced dental care, cardiology, diabetes care, general and laser surgery, vaccinations, parasite control, puppy and kitten wellness, senior pet wellness, microchipping, and more.
What payment options are accepted at VCA Blue Cross Animal Hospital of Amherst?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is VCA Blue Cross Animal Hospital of Amherst recognized by any professional veterinary associations?
Yes, the hospital is affiliated with the American Animal Hospital Association (AAHA), the American Association of Feline Practitioners (AAFP), and is a Cat Friendly Practice®. It also holds Fear Free℠ Certified Professional and Low Stress Handling™ certifications.
Are there any special offers for new patients at VCA Blue Cross Animal Hospital of Amherst?
Yes, new clients can obtain a Free First Exam coupon through the hospital's website.
Where is VCA Blue Cross Animal Hospital of Amherst located?
The hospital is located at 3921 Main Street, Amherst, NY 14226, USA.
What nearby places could I visit before or after my appointment at VCA Blue Cross Animal Hospital of Amherst?
Nearby you can find Bruno’s Pizzeria for a quick meal, Apples Hair Salon if you want a haircut, and Life is Succulent for flowers and gifts.
Are there convenient services near VCA Blue Cross Animal Hospital of Amherst to assist visitors?
Yes, University Car Care and Scruggs Automotive Repair are nearby for any automotive needs, and KeyBank ATM is available for financial services.
What local wellness and beauty options are accessible near VCA Blue Cross Animal Hospital of Amherst?
Nearby wellness and beauty options include Susan Naturally Day Spa, AK Nail Salon & Spa, and Workshop beauty salon.