Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 750 S Grass Valley Road in Winnemucca, NV 89445
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
465 reviews
5 stars
416
4 stars
30
3 stars5
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond.
Staff Knowledge
Many reviews highlighted the staff's expertise and ability to assist with complex issues, although there were some instances of misinformation.
Efficiency
Customers appreciated the quick service and ability to get in and out of the store efficiently, though some reported longer wait times during busy periods.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service and unresolved issues, indicating inconsistency in customer experiences.
Product Availability
Some customers expressed frustration with product availability and order issues, suggesting a need for better inventory management.
- ABAnthony BarnesOct 6, 20255.0Helpful staff, good selection, got me in and out very quickly, had a good selection of phones and accessories
- KCKerrie CrockerSep 15, 20255.0The employees were friendly and helpful.
- LKLyssa KingmanJul 16, 20255.0The young lady running the Verizon store on Grass Valley road was absolutely amazing! She was so kind and patient even though she had customer after customer that usually need a lot of complex problem solving. I was incredibly impressed!
- RWRobert WheatJun 22, 20255.0Very knowledgeable and patient definitely recommend Russell Cellular for professionalism and kindness. Thank you Sandy's and your crew!
- LSLindsey L SteepletonFeb 3, 20195.0Kaylene was so helpful and so patient, was very happy to answer any and all of our questions. We will definitely be going back there again if we ever need help. It's nice to know that there is a nice cell phone store here in town with helpful, kind employees
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Winnemucca?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Where is Verizon located in Winnemucca, NV?
Verizon is located at 750 Grass Valley Rd, Suite E, Winnemucca, NV 89445.
What products does Verizon in Winnemucca offer?
They offer Verizon Wireless service, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid options.
Does the Verizon store in Winnemucca provide any pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What payment options are accepted at Verizon in Winnemucca?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I schedule appointments or manage my Verizon account with Russell Cellular?
You can use the My Verizon app to schedule and manage your account, available on the Apple App Store.
What are some nearby places to Verizon in Winnemucca that I can visit?
Nearby places include Family Dollar for grocery and discount shopping, Papa Murphy's pizza restaurant for a meal, and Java Town coffee shop for refreshments.
Are there financial services near Verizon in Winnemucca?
Yes, the Nevada State Bank - Winnemucca Branch is nearby for banking and financial services.
What local services are available around Verizon that might be useful?
Nearby services include the United States Postal Service for shipping and mailing, and Penske Truck Rental for vehicle rentals.