Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees for their exceptional service.
Inventory Issues
Several reviews noted a sparse inventory and declining selection of products, with some customers expressing frustration over the availability of common items.
Geek Squad Performance
While some customers had positive experiences with Geek Squad, others reported poor service and miscommunication regarding repairs and appointments.
Pricing Concerns
Customers mentioned that prices are often high, and some expressed dissatisfaction with the value of products purchased.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others reported significant frustrations.
TB
tom benepe
3 days ago
3.0
Its best buy whst can you say
BN
Bradley Nakaji
Dec 30, 2025
3.0
Okay retailer for electronics. I have noticed the inventory is a bit sparse for common replacement items, ie charge cords, HDMI cables, etc.
A good place to shop for specific items and for gathering information on products. If you can find an associate for assistance.
I do buy items here when on sale or it is only for sale at Best Buy.
BM
Brian Meiers
Dec 20, 2025
5.0
Great service. Staff were very helpful and had great attitudes.
FP
Fake Person
Dec 16, 2025
5.0
I had Dylan w counter agent with Geek squad he help me and my hubby with our computer , Dylan w found the problem with the our computer ,it was nothing big thank god ! he fix it right there on the spot and what great person just a wonderful person Me and my hubby are very happy we got Dylan w to help us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DD
DIGGER
Dec 12, 2025
5.0
Best buy usually matches or beats the internet plus you get what you needed right then! No waiting for shipping. If its electronic best buy probably has it.