Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Reno for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
488 reviews
5 stars
235
4 stars
77
3 stars
34
2 stars
32
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Marshall, Clint, and Malia for their exceptional service.
Long Wait Times
Several reviews highlighted long wait times for service, with some customers expressing frustration over delays in being attended to.
Mixed Experiences
While some customers had positive interactions, others reported unprofessional behavior and dissatisfaction with the service received, indicating inconsistency in staff performance.
Sales Practices
There were complaints about unclear communication regarding promotions and charges, leading to confusion and dissatisfaction among customers.
Store Environment
The store was noted for being busy and sometimes chaotic, with some customers feeling neglected or rushed during their visits.
- PPP.I.1 day ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- ECEdward CoffmanDec 16, 20254.0Staff were prompt at helping
- CLCourtney LaubacherDec 12, 20255.0Blake was super helpful, personable, informative...all the things you want in a sales associate!
- AVAdam VallasterDec 5, 20255.0Went here to buy a galaxy watch 8. They had them in stock and was able to walk out of the store with it. The representative we got was very pleasant, friendly, and very quick completing g the transactions.
- DSDavid SteckleyNov 4, 20255.0Sales rep was quick, friendly and honest. Said activation fees would be waived, they were waived and the credit for the fees showed in the Verizon app. Ask for Marshall for great service
Frequently Asked Questions About Verizon
What are the operating hours for Verizon in Reno?
The Verizon store in Reno is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sundays from 10:00 AM to 6:00 PM.
Where is the Verizon store located in Reno?
Verizon is located at 5000 Smithridge Dr, Ste A1, Reno, NV 89502.
What products does Verizon offer at this location?
Verizon offers business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon provide options for online ordering and pickup?
Yes, you can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What payment methods does Verizon accept?
Verizon accepts mobile NFC payments, debit cards, and paychecks, and does not require cash only payments.
What wireless services does Verizon offer?
Verizon offers mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
Is there a place to explore local culture near Verizon in Reno?
Yes, Fife Well, a museum offering arts and entertainment, is nearby and worth a visit before or after your Verizon appointment.
Where can I get food or drinks near the Verizon store in Reno?
You can visit nearby places like Chili's Grill & Bar for American and Tex-Mex cuisine, or Honey Treat Yogurt for frozen yogurt and smoothies.
Are there family-friendly venues close to Verizon in Reno?
Yes, Chuck E. Cheese offers arcade games, pizza, and indoor play for families and is close to the Verizon store in Reno.