Brand Certified
Best Buy
4.0(3969 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
5575 S Virginia St, Reno, NV
89502, United States
Certified by Best Buy • Feb 22, 2026
(775) 448-9797
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.com/nv/reno/5575-s-virginia-st-128.html/?ref=NS&loc=ns100
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
3,969 reviews
5 stars
1,989
4 stars
980
3 stars
484
2 stars
175
1 star
341
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the staff, highlighting positive interactions and assistance during their visits.
Product Availability
Several reviews mentioned issues with product availability and stock, leading to customer frustration.
Delivery Issues
Customers reported significant problems with delivery services, including missed deliveries and poor handling of items.
Mixed Experiences
While some customers had excellent experiences, others reported rude service and lack of assistance, indicating inconsistency in service quality.
Tech Support
Feedback on Geek Squad services was mixed, with some praising the support while others experienced long wait times and unresolved issues.
- KBK B6 days ago5.0Tony was extremely helpful! He listened to our needs and searched for the best solution. Tony was patient, articulate and kind. The other employees were helpful as well!
- MAMagdalena Gonzalez AvilaFeb 16, 20265.0Kevin was super helpful and very knowledgeable! Thanks Kevin!
- GPGod_Beast_Bomb PlayingFeb 13, 20264.0You need to hire better employees. I went to return a broken SD Nintendo card and was refused. Then I tired to get a trade in for my PS4 and Nintendo. They estimated $110 and then refused because it was four days before Christmas. So, I took my money and trade ins to GameStop by Traget in South Reno and they have me $160 in trade in credit and bot a new Nintendo 2. Then I told them about the new PS headphones are defective and have static sound in the back that hurt people ears. They couldn't give me my money back, but they did give me a new one at least. Still has sound quality issues, it's obvious a product that shouldn't be sold, but they dont care anymore. I've been shopping here and only here since I was 15 years old. You lost a loyal customer bestbuy. I think GameStop is better. They even let me trade the Nintendo SD card for one of there own. Then on January I spent $1100 on a new console and the works. Thank you GameStop, you the Man!!! Take my money, someone here wants it at least.
- DGDavid GonzalezFeb 7, 20261.0Best buy has gone down hill over the years and it's all because of he staff at the store level they hide from customers and its a struggle to find anyone to help get a product
- IIINeedANapPlzJan 25, 20265.0Morale and service has really improved at this location lately. My last couple visits have been super positive and helpful. Whatever you guys are doing different, keep it up!
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy at 5575 S Virginia St, Reno?
Best Buy at 5575 S Virginia St, Reno is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Reno offer same day pickup for orders?
Yes, Best Buy provides same day pickup services including curbside pickup for your convenience.
What kinds of products can I find at Best Buy on S Virginia St?
You can shop for TVs, computers, appliances, cameras, and more electronics at this Best Buy location.
Does this Best Buy location have Geek Squad support?
Yes, this Best Buy offers Geek Squad support services for expert tech assistance and repairs.
Are appointments required to shop at Best Buy in Reno?
No, appointments are not required to shop at this Best Buy location; you can visit during regular business hours.
What payment methods does Best Buy in Reno accept?
Best Buy accepts debit cards and checks as payment methods and does not require cash-only transactions.
Is electronics recycling available at Best Buy in Reno?
Yes, this Best Buy location offers electronics recycling services.
What are some nearby places to visit before or after shopping at Best Buy?
You can check out Magnolia for electronics, Barnes & Noble bookstore and coffee shop for a relaxing break, or grab a meal at nearby restaurants like Romano's Macaroni Grill and P.F. Chang's China Bistro.
Where can I find pet services near Best Buy at S Virginia St?
Nearby pet services include Vetco Vaccination Clinic for pet training and pet store needs, as well as Petco for pet grooming and supplies.
What options are there for food and drinks near Best Buy in Reno?
You can enjoy various cuisines at nearby eateries like On The Border Mexican Grill and Cantina, Great Basin Brewing Company, Baja Fresh, and Panda Express. Smoothie options are also available at Jamba Meadowood Marketplace.
Brand Certified Facts from Best Buy
Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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