Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
3,946 reviews
5 stars
1,976
4 stars
974
3 stars
482
2 stars
175
1 star
339
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of the staff, with specific mentions of employees going above and beyond to assist.
Order Issues
Several reviews highlighted problems with order accuracy and fulfillment, including incorrect items and delays in pickup.
Product Availability
Customers expressed frustration over limited stock and availability of items, leading to dissatisfaction with the shopping experience.
Delivery Problems
Multiple reviews reported issues with delivery services, including damaged items and poor communication regarding delivery status.
Mixed Experiences
While some customers had positive experiences, others reported rude service and lack of assistance, indicating inconsistency in service quality.
- BMBenjamin H. M.5 days ago4.0There's a tremendous amount of staff here. I was able to find the external hard drive that I wanted in less than 5 minutes.
- AVAbd VJan 4, 20265.0Well Serviced & Patient, Victoria was Fantastic & Friendly with customer service in helping me with specifics in merchandise products availability. The Team is Great & needs a raise!
- MLMac LJan 4, 20262.0I'm the Mexican who wanted to simply get some info on some 3rd party speakers and the compatibility with my 2011 CRV and hopefully make an appointment but apparently that was too much to handle, nmms güey. I appreciate the associate who tried to help but man he was woefully unprepared.
- DRDarla RobertsDec 28, 20255.0Had to visit the Geek Squad at Best Buy for a broken screen on my 2023 MacBook Pro. Shanen was extremely helpful throughout the entire process. Since my AppleCare had expired a few months before the screen cracked, we knew the repair would be costly. While the required diagnostics were running, Shanen took the time to walk me through Best Buy’s inventory, including new, refurbished, and open box options, so I could compare alternatives. The screen replacement quote came in just over $800 with a two to three week turnaround, which was consistent with a private Apple repair shop, though Best Buy’s repair timeline was longer. In the end, I decided to go with an open box 14 inch 2025 MacBook Pro instead.
- NWNick WorthingtonDec 22, 20255.0Honestly been to a few best buys, and im pretty knowledgeable when it comes to electronics, The staff were professional, quick and VERY helpful giving tips and recommendations while providing great service, when it comes to a store like best buy, or home depot or anything specific designed towards a specific category of home goods, electronics, or groceries that means everything hands down one of the best, best buys I have been to
Frequently Asked Questions About Best Buy
What are the regular store hours for Best Buy at 5575 S Virginia St, Reno?
Best Buy at 5575 S Virginia St, Reno is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Reno offer same day pickup for orders?
Yes, Best Buy provides same day pickup services including curbside pickup for your convenience.
What kinds of products can I find at Best Buy on S Virginia St?
You can shop for TVs, computers, appliances, cameras, and more electronics at this Best Buy location.
Does this Best Buy location have Geek Squad support?
Yes, this Best Buy offers Geek Squad support services for expert tech assistance and repairs.
Are appointments required to shop at Best Buy in Reno?
No, appointments are not required to shop at this Best Buy location; you can visit during regular business hours.
What payment methods does Best Buy in Reno accept?
Best Buy accepts debit cards and checks as payment methods and does not require cash-only transactions.
Is electronics recycling available at Best Buy in Reno?
Yes, this Best Buy location offers electronics recycling services.
What are some nearby places to visit before or after shopping at Best Buy?
You can check out Magnolia for electronics, Barnes & Noble bookstore and coffee shop for a relaxing break, or grab a meal at nearby restaurants like Romano's Macaroni Grill and P.F. Chang's China Bistro.
Where can I find pet services near Best Buy at S Virginia St?
Nearby pet services include Vetco Vaccination Clinic for pet training and pet store needs, as well as Petco for pet grooming and supplies.
What options are there for food and drinks near Best Buy in Reno?
You can enjoy various cuisines at nearby eateries like On The Border Mexican Grill and Cantina, Great Basin Brewing Company, Baja Fresh, and Panda Express. Smoothie options are also available at Jamba Meadowood Marketplace.