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Apple Shayden Summit

3.5
(826 reviews)

Business Details

13945 South Virginia Street, Reno, NV
89511, United States
(775) 333-5460
https://www.apple.com/retail/shaydensummit

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Shayden Summit
13945 South Virginia Street, Reno, NV
89511, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

3.5
826 reviews
5 stars
415
4 stars
87
3 stars
44
2 stars
38
1 star
242
  • EN
    Erick Nielsen
    Apr 3, 2026
    5.0
    Techs here helped my wife with her new iPhone 17 Max Pro and transferring everything over from her old iPhone 13 Pro Max. The tech, Leon was excellent and did a perfect job. While I was waiting, 3 personnel approached me and all graciously asked me if I needed any assistance. While we were in store, I of course observed the educational presentations they were making, they were very current and truly outstanding. Funny thing, I have a S26U, so Android and also Windows guy, but crystal clear how good Apple Customer Service is and how well this location is managed. Kudos Apple Thanks Leon The Nielsens
  • KK
    Kenneth Kufluk
    Mar 30, 2026
    4.0
    All the Apple folks are standing around talking to each other but won’t help me. Predicted fifteen minute wait. I just want a phone. Update: shoutout to the Genius Bar who went to ask for help for us and thanks to our awesome salesperson. Got out in under 10min with the phone.
  • XS
    X_Saleen- S351R_X
    Mar 28, 2026
    5.0
    Organized with quick customer service
  • CO
    Cynthia Oseguera
    Mar 12, 2026
    5.0
    I walked in, was greeted immediately and told to wait for an associate who was very helpful and he responded quickly.
  • DL
    Daniel Lark
    Mar 5, 2026
    1.0
    I should have read the other reviews before going in for a repair here. Rude dissimive staff. Management was awful and unhelpful. Worst customer experience I have had in years. Go to a different apple store if you can.

Brand Certified Facts from Apple Shayden Summit

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Certified April 12, 2026Yext Knowledge Graph
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