Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pahrump, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
490 reviews
5 stars
413
4 stars
24
3 stars6
2 stars
9
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of individuals like Anthony, Kaylei, and Eric.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff assisting in selecting phones and plans that met customer needs.
Long Wait Times
Multiple customers expressed frustration with long wait times in the store, indicating that service could be slow during busy periods.
Billing Issues
Some customers reported confusion and dissatisfaction with billing practices, including unexpected charges and unclear communication regarding fees.
Store Environment
The store was described as well-organized and welcoming, with some customers appreciating the availability of entertainment for children.
- MMMickeyB4 days ago5.0I walked into the Verizon store and I spoke with Anthony! The experience was the BEST! he talked me right through the process. They even helped me with some of the deposits because I only had part of it! I will not talk to anyone else from now on! Anthony was so sincere and understanding. Everyone must go see him if you need a new phone! I was also in and out in just 26 minutes! Thank you so much Anthony!
- KSKaren L SchreinSep 24, 20255.0The manager helped us, with numerous issues, and suggested a new plan more tailored to our usage and needs. We discussed which phone would be appropriate for my emergency service during my month-long road trip to the Coast. We certainly were pleased with all his help and we'll look forward to seeing him again. I should mention we've been with Verizon for 37 years now!
- SNStephanie NicholsSep 17, 20255.0I stupidly switched my phone over to Comcast thinking it would be a great deal due to the lower price they offered. Well that back fired and it took me over 3 days to get my phone switched back to Verizon and that was only with the wonderful help of Mia Kowalski!!! It took us an hour and a half but she was so patient and so great about getting my phone taken care of. Thank you so much Mia!! You’re a great asset to Verizon😀😄😀
- PMPat MalatoSep 9, 20255.0Took awhile to get info on new phone transfered over. I thank you Jerrad for all you did on getting it done!
- MRMoses RinckSep 8, 20251.0Once again Verizon amazes me how they screw you over telling you one thing and then you see something completely different on your bill. I have been with them for 25 years and I’m switching like millions of others. This company swindles you any way they can. I really feel bad for older people that they take advantage of. This should be criminal.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Pahrump, NV?
The Verizon store offers a full range of wireless products including smartphones, tablets, wearable devices, mobile broadband, accessories, cases, and power accessories.
What services does the Verizon Authorized Retailer provide at the Pahrump location?
They provide new lines, upgrades, new devices, and accessories services with knowledgeable store consultants to assist you.
What are the operating hours for the Verizon store in Pahrump?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does the Verizon store offer in-store pickup for online orders?
Yes, the Verizon store in Pahrump offers in-store pickup services for customers.
What payment methods are accepted at the Verizon store?
They accept American Express, Discover, Mastercard, Visa, cash, and mobile payment options such as Apple Pay, Samsung Pay, and Android Pay.
Is the Verizon Pahrump location accessible for Spanish-speaking customers?
Yes, the store provides services in both English and Spanish to accommodate customers.
What is the address and main contact number for the Verizon store?
The store is located at 250 S Nevada Highway 160, Ste 4, Pahrump, NV 89048. You can call them at +1 775-537-4212.
Are there nearby community centers or parks to visit around the Verizon store?
Yes, nearby you can visit the Bob Ruud Community Center and Petrack Park, great for social activities and outdoor recreation before or after your visit.
What dining options are close to the Verizon store in Pahrump?
Nearby restaurants include Chatthai Bistro for Asian fusion cuisine, Ohjah Japanese Steakhouse for sushi and steak, and Papa Murphy's Take 'N' Bake Pizza for casual pizza options.
How can customers traveling to the Verizon store benefit from nearby places like Enterprise Rent-A-Car?
If you need transportation, Enterprise Rent-A-Car nearby can help you rent a vehicle to easily access the Verizon store and explore Pahrump's surrounding areas.