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Brand Certified

Verizon

4.5
(504 reviews)

Business Details

(775) 537-4212
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pahrump, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
250 S Nevada Highway 160, Pahrump, NV
89048, United States

Hours

Reviews

4.5
504 reviews
5 stars
424
4 stars
23
3 stars
6
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff, particularly mentioning individuals like Anthony, Kevin, and Kaylei for their excellent service.

Billing Issues

Several reviews highlighted significant problems with billing, including unexpected charges and difficulties in resolving billing discrepancies.

Sales Practices

There were complaints about aggressive sales tactics and misleading information regarding promotions and pricing, leading to dissatisfaction among customers.

Store Experience

While some customers had positive experiences with quick service, others reported long wait times and poor treatment from staff.
  • GB
    galen benn
    Feb 10, 2026
    5.0
    I stop by my local Verizon store to upgrade my phone and account Meet Anthony sales representative He help me upgrade and set up my new IPhone 17
  • AT
    Aaron Taylor
    Feb 7, 2026
    5.0
    Great experience. Very knowledgeable
  • RM
    Ron M
    Jan 30, 2026
    1.0
    I just started Verizon one month ago. My first bill was supposed to be $76.26. The charged my auto pay visa $126.26 instead. So I had to spend 45 minutes on the phone with customer service and they said they would take care of it. My plan is 4 lines for $100.00. The store didn’t have 4 phones in stock so I had to order 3 of them. They ended up charging me as if I had only one line instead of the four and getting the price of 25.00 per line. So crooked. I got a message from them last week that my bill was going to be $30 something with the credits that I have so I thought it was straightened out. Now I got an email telling me my next bill is $506. This company is so dishonest. They were not like this in the early 2000’s. STAY AWAY FROM THIS CORRUPT COMPANY. my son is having the exact same problems I am having as well. RUN FAST AND AS FAR AWAY FROM THESE THIEVES AS YOU CAN GET.
  • PP
    P.I.
    Jan 10, 2026
    1.0
    Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
  • GR
    G Rose
    Jan 9, 2026
    1.0
    The Verizon Agent in chat is refusing to help me with my internet issue after they told me my Internet Service was hacked. Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers.

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Pahrump, NV?

The Verizon store offers a full range of wireless products including smartphones, tablets, wearable devices, mobile broadband, accessories, cases, and power accessories.

What services does the Verizon Authorized Retailer provide at the Pahrump location?

They provide new lines, upgrades, new devices, and accessories services with knowledgeable store consultants to assist you.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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