Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Mesquite, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
337 reviews
5 stars
289
4 stars
19
3 stars
7
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Nick, Myra, and Forest.
Mixed Experiences
While some customers had excellent interactions, others reported poor service, including rudeness and lack of attention from staff.
Knowledgeable Staff
Several reviews noted the staff's product knowledge and ability to assist with technical issues, enhancing the overall customer experience.
Store Environment
The store was described as clean and well-organized, though some customers felt it was too busy at times.
Sales Practices
There were complaints about misleading sales tactics and unexpected charges, leading to dissatisfaction among some customers.
- KBKathleen Bruce3 days ago5.0Chris at the Mesquite Nevada Verizon store was soooooo kind and helpful. I appreciate his understanding and good sense of humor. Thank you for hiring him. Old people need these young people.
- AMAmy MillwardNov 13, 20255.0Jose was so helpful and fun to talk with while he configured our phones. Great customer service!
- KCKurt ClaytonSep 24, 20255.0Myra is a rockstar at the Mesquite store!
- PWPamela W.Sep 17, 20255.0I went to this Verizon store to inquire about a charge on my bill. Myra and Jace listened to my problem and took care of the issue. Jace also explained about a promotion for a new phone and I walked out with the issue on my bill solved and a new phone. They were both so professional (never pushy) and it was the best experience I've had at any Verizon location. Thank you both!
- CBChris BickelSep 2, 20255.0Noah's knowledge of products and how to use them is exceptional. He is a delightful young man who has great rapport with customers. Verizon made an excellent decision to hire him on staff.
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Mesquite offer?
Verizon offers a full range of wireless devices including phones, tablets, wearable technology, and accessories.
What brands can I find at Verizon's Mesquite location?
You can find popular brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and Mophie.
What are the store hours for Verizon in Mesquite?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 7:00 PM.
Does Verizon Mesquite offer in-store pickup for online orders?
Yes, in-store pickup is available at the Mesquite location.
What payment methods are accepted at Verizon in Mesquite?
They accept American Express, Discover, MasterCard, Visa, cash, as well as mobile payment options like Apple Pay and Samsung Pay.
Does Verizon in Mesquite offer any electronics recycling services?
Yes, the store provides electronics recycling services.
Is free Wi-Fi available at the Verizon Mesquite store?
Yes, free Wi-Fi is available for customers at the store.
What nearby restaurants can I visit before or after shopping at Verizon in Mesquite?
Nearby dining options include Roberfgdto's Tagco Shop (Mexican), Sushi Masa (Sushi), Pizza Hut, Subway, and West Coast Food Trucks.
Are there other mobile phone stores near Verizon in Mesquite?
Yes, nearby mobile phone stores include Victra — Verizon Authorized Retailer, GoWireless Verizon Premium Retailer, and T-Mobile.
What nearby places could be useful if I'm moving to Mesquite and visiting Verizon?
Nearby real estate services such as ERA Brokers Consolidated, Bob Ault Realty One Group, and Homes for Sale In Mesquite can assist you if you are relocating to the area.