Visit our store at Las Vegas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed experiences with customer service; some staff were praised for being helpful and knowledgeable, while others were criticized for being rude and unhelpful.
Long Wait Times
Many customers reported long wait times and understaffing issues, leading to frustration during their visits.
Sales Practices
Several reviews highlighted concerns about misleading sales practices and issues with trade-in promotions, leading to customer dissatisfaction.
Store Cleanliness
The store was generally noted as clean and organized, contributing positively to some customer experiences.
RF
Richard Friedman
1 day ago
4.0
I switched from T-Mobile for several reasons. I have to tell you that it was a little rocky at the beginning but it has moved out. There are lots of people at Verizon who want to help you with whatever problems you have. That's a bonus. I have some problems with my TV the contributed to some rocky days. Once those were solved everything was okay.
DR
DGE Records
Feb 14, 2026
5.0
Martin & Lucky assisted on setting up my business needs.Did an amazing job on getting my needs together (:.Would highly recommend this location.Great staff and team (:.
LY
lindsey Young
Feb 6, 2026
1.0
Went for a trade in, they gave us the wrong phone. Charged us a $50 restocking fee to get the right one. Returned old device yet it reads canceled and we aren’t getting the $1100 credit. Now I have to wait 4 days for a call back from customer service. 14 years and now I have to find a new provider because of this shady service by manager. Thanks for the major headache
DS
Darrell Sheets
Jan 3, 2026
4.0
It's ok
AB
Abbie Boss
Dec 1, 2025
5.0
I had an amazing experience with Misty. Her customer service was excellent! She was extremely friendly, patient, and went above and beyond to make sure all my questions were answered. I left feeling confident and taken care of. Highly recommend!
What are the store hours for the Verizon store in Las Vegas at Town Square?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones are available at the Verizon Las Vegas store?
You can find the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, and other brands like Motorola, Kyocera, and TCL.
Does Verizon offer in-store pickup and curbside pickup services?
Yes, Verizon offers both in-store pickup and curbside pickup for your convenience.
Can I schedule an appointment to visit the Verizon store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a more convenient visit.
What types of mobile and internet plans does Verizon offer at this location?
This Verizon store offers mobile plans, wireless internet plans, and voice plans suitable for personal and business use.
Are there any payment methods accepted at this Verizon store?
Verizon accepts mobile NFC payments, debit cards, and checks. Cash payment is not required exclusively.
What nearby dining options are available around the Verizon store in Town Square, Las Vegas?
Nearby dining options include The Broken Yolk Cafe for breakfast and brunch, Bok Bok Mediterranean for Mediterranean cuisine, and Master Kim's Korean BBQ for Korean dishes.
Is there a supermarket near the Verizon store where I can shop before or after my visit?
Yes, Whole Foods Market and a WFM Coffee & Juice Bar supermarket are nearby for your grocery and snack needs.
Are there any nearby places where I can relax and enjoy coffee after visiting Verizon?
Allegro Coffee Company and WFM Coffee & Juice Bar are nearby cafes where you can relax and enjoy a coffee or smoothie.
How can the nearby Amazon Lockers service be useful for Verizon customers?
Customers can conveniently use Amazon Lockers located nearby for secure package pickup, which can complement their in-store or online shopping experience.
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