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Brand Certified

Verizon

4.4
(358 reviews)

Business Details

(702) 720-1972
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
6241 N Decatur Blvd, Las Vegas, NV
89130, United States

Hours

Reviews

4.4
358 reviews
5 stars
283
4 stars
18
3 stars
3
2 stars
10
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Kody, Ricky, and Jovanni.

Negative Experiences

Several reviews highlighted issues with misleading pricing, poor service, and frustrations with billing, leading to a recommendation to avoid this store.

Store Management

Customers expressed dissatisfaction with appointment management and store hours, noting instances of long waits and being turned away despite posted hours.

Store Type

Multiple reviews clarified that this is an authorized retailer, not a corporate Verizon store, which led to confusion and dissatisfaction regarding service and policies.
  • GA
    Gabriela Arevalo
    5 days ago
    5.0
    Great girly reps helped me out in opening a line and get a new phone. Talked about my options and helped me have a great experience, would recommend!!!
  • BR
    Big Ron
    Feb 18, 2026
    5.0
    Very helpful very polite. Everything was wonderful easy and out the door. I’m happy with everything I purchased.
  • VW
    Veronica Welch
    Feb 14, 2026
    5.0
    I had a great experience with Asonta at this location he was professional and friendly.
  • MR
    Matthew Riesenbeck
    Feb 7, 2026
    5.0
    Shoutout to J and Asonta at Verizon — they were both amazing. They were patient, knowledgeable, and actually took the time to break everything down for us instead of rushing us out the door. They helped resolve our issues, explained our billing clearly, and made sure everything was set up correctly before we left. You can tell they genuinely care about helping customers, not just making a sale.
  • DM
    Dianne McTear
    Feb 6, 2026
    5.0
    Staff Very professional. Atmosphere very inviting. Discounted my purchase.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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