Verizon

4.5
430 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3870 E. Flamingo, Las Vegas, NV
89121, United States

Hours

Reviews

4.5
429 reviews
5 stars
356
4 stars
19
3 stars
10
2 stars
4
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for poor attitudes and lack of assistance.

Staff Knowledge

Many customers noted the staff's knowledge and professionalism, particularly highlighting individuals like Wendy, Zachary, and Julio for their expertise.

Efficiency

Several reviews mentioned quick service and efficient processes, with customers often being in and out of the store in under an hour.

Positive Experiences

Numerous customers shared positive experiences, particularly with specific employees who went above and beyond to assist them.

Negative Experiences

A significant number of customers reported negative experiences, citing rude behavior from staff and unresolved issues with their services.
  • ML
    Mary Logan
    Nov 13, 2025
    5.0
    I came to get a new upgraded phone. It was a very long, complicated process but Catherine was very professional, and dedicated to get the job done. Very satisfied with her technical knowledge, friendly manner and patience.
  • JD
    Jayda Davis
    Nov 3, 2025
    4.0
    very busy. always a wait. but problems were solved and explained
  • UB
    Ugly Barnacle
    Nov 2, 2025
    5.0
    Xavier was extremely helpful and kind. Got what i needed accomplished with zero issues.
  • LM
    Lunchbox Miles
    Nov 1, 2025
    5.0
    Amazing customer service to Wanda thank you
  • FD
    francisco diaz
    Oct 22, 2025
    1.0
    Visite esta tienda para recoger mi teléfono 17 pro Max y cuando entré ni siquiera un buenas tardes esperé po 20 minutos y no me atendieron me fui y regresé y di la misma atención y servicio no fui a otro lado porque la entrega de el teléfono era ahí la empleada Hera una mujer pien oscura y una muchacha alto pies claras con su pelo amarrado

Frequently Asked Questions About Verizon

What services does Verizon at 3870 E. Flamingo in Las Vegas provide?

Verizon is a Verizon Authorized Retailer offering wireless devices including phones, tablets, home internet, smartwatches, accessories, and more, as well as services like new lines, upgrades, new devices, and accessories.

What are the store hours for Verizon on Flamingo in Las Vegas?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.