Verizon

4.6
420 reviews
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Business Details

3962 Blue Diamond Rd, Las Vegas, NV
89139, United States
(702) 294-4989
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3962 Blue Diamond Rd, Las Vegas, NV
89139, United States

Hours

Reviews

4.6
415 reviews
5 stars
351
4 stars
18
3 stars
11
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Ghiman, Taryn, and Justin.

Sales Practices

Several reviews highlighted concerns about pushy sales tactics and unexpected fees, leading to dissatisfaction with the purchasing experience.

Store Experience

Customers reported mixed experiences regarding wait times and service efficiency, with some noting long waits and others praising quick service.

Product Knowledge

Many customers appreciated the staff's expertise in helping them choose the right products and plans, enhancing their overall experience.

Billing Issues

Multiple reviews mentioned problems with billing, including unexpected charges and difficulties in resolving disputes.
  • BY
    Benjamin Yardley
    Nov 17, 2025
    5.0
    10/10 recommend. I’ve never looked forward going to a Verizon store or a phone store in general. However, Ryan made the experience a breeze. Incredibly helpful, knew his stuff, and not overly pushy. Thank you for making a chore a pleasant experience!!
  • JE
    Jeff Ecker
    Nov 5, 2025
    5.0
    Treiton and his team are professional, patient and communicative. They made the process as simple and transparent as possible. These guys are great!
  • HK
    Hyung Kim
    Nov 2, 2025
    5.0
    Ghiman was excellent! I bought the brand new iPhone 17 pro along with several accessories from him! Super quick, easy, and kind service from Mr. Ghiman!
  • SB
    sulila bedebone
    Nov 1, 2025
    5.0
    Ghiman did an amazing job assisting us! The process was quick and easy and he made sure we were well taken care of! Thank you so much, Ghiman!
  • DK
    Douglas Kittleson
    Oct 30, 2025
    5.0
    I've had the unfortunate experience at another store...but AJ was a rock star!! He listened and exicuted for me an all levels! I'll be a customer for a long long time!
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Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store on 3962 Blue Diamond Rd in Las Vegas?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, and Google.

What services does the Verizon Authorized Retailer in Las Vegas provide?

They provide services including new lines, upgrades, new devices, and accessories, along with in-store pickup and device protection options.