Business Details
7150 N Durango Dr, Las Vegas, NV
89149, United States
Certified by Verizon • Feb 22, 2026
(702) 243-2601
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.5
289 reviews
5 stars
243
4 stars
8
3 stars
9
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Austin, Ryan, and Tiffany.
Long Wait Times
Several reviews highlighted long wait times in the store, with some customers expressing frustration over delays in service.
Mixed Experiences
While many customers had positive interactions, there were also reports of poor service and unprofessional behavior from some staff members.
Technical Assistance
Customers appreciated the staff's efforts in troubleshooting and setting up devices, though some faced challenges with system issues.
- LFLois FurlongFeb 3, 20265.0They took such good care of us and made what has been traumatic in the past to a much faster process for upgrading our phones. Thank you for taking the time to ensure our success!
- KMKimberly MoscarielloJan 11, 20265.0I can’t say enough about Austin. He was helping 3 people plus myself as friendly and courteous as ever. He is so exceptional at his job. He is one valuable representative of your company. He is so versed in his line of work and just wonderful. I wouldn’t loose him , he needs his own store. He made everything easy and complete for changing phones, installing, products just everything. Thank you Austin
- WJWalter JeffersonDec 7, 20255.0Very courteous and professional service.
- DCD CassellNov 1, 20255.0Great experience with Austin today, he helped us port over lines from another provider (which was over 50min. on the phone) and hooked us up with new customer credits which covered accessories for our new phones!
- CLCameron LoweOct 19, 20251.0Verizon authorized dealer Victra location in Durango: Re: Randy and team My wife and recently left T-Mobile because we saw Verizon was doing some great deals on iphones if you switched over. Plus we heard the home internet is dope and we like to bundle those things if we can get a discount. After one of the sales reps sold us on phones tablets accessories blah blah. After spending 4 hours in a Verizon store and $670 later when we come to pick up 1 of the iphones and watches we were told we didn’t pay the taxes for the devices we hadn’t received yet. Well Randy the sales rep who was filling in for the store that day said we would be good to just pick up the phones once he gave us a call saying they’ve arrived. Randy never texted back confirming he had received a text from….i had to hunt down our other phone and watch oh and when it arrived at the store we had to pay an extra $258 for taxes. The kicker is when my wife got her phone she’s now unable to activate it for 48 hours because the phone still shows on back order. And now we have to go back to the store today so they can try to fix this problem because customer service over the phone can’t. So now we are here on Sunday 14 days after purchasing from this store trying to get my wife’s phone activated.
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the 7150 N Durango Dr location?
Verizon offers wireless devices such as phones, tablets, smartwatches, accessories, device protection, new lines, upgrades, and accessories at the 7150 N Durango Dr store in Las Vegas.
What are the store hours for Verizon at 7150 N Durango Dr?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, Victra Verizon Authorized Retailer offers in-store pickup services at the 7150 N Durango Dr store.
What payment methods are accepted at Verizon store on N Durango Dr?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I schedule or manage my Verizon service?
You can schedule and manage your Verizon service using the 'My Verizon' app available at https://apps.apple.com/us/app/my-verizon/id416023011 or via quick link https://m.vzw.com/naR38wFT?locationcode=W292701.
What brands of wireless devices and accessories does this Verizon store carry?
This Verizon store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What language options are available when shopping at this Verizon store?
The store offers services in English and Spanish.
What nearby dining options are available around Verizon at 7150 N Durango Dr?
Nearby dining options include Pizza Hut, Cupbop Korean BBQ in a Cup, Krazy Sushi, Blaze Pizza, Table 89, and Chipotle Mexican Grill, providing great choices for a meal before or after your visit.
Are there any health or dental clinics near the Verizon store?
Yes, nearby you can find Montecito Dental, Heddamariee U T Hart, and Just For Kids Dentistry and Orthodontics for dental and medical services.
What nearby shopping or service locations might be useful when visiting Verizon on N Durango Dr?
Nearby useful locations include Smith’s Food and Drug supermarket and pharmacy, FedEx Office Print & Ship Center for shipping needs, and America First Credit Union for financial services.
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