Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
281 reviews
5 stars
236
4 stars
8
3 stars
8
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ryan, Tiffany, and Orian.
Long Wait Times
Several reviews highlighted long wait times, with some customers expressing frustration over delays in service.
Sales Experience
Mixed feedback on the sales process; while some found it smooth and efficient, others reported feeling rushed or misled about pricing.
Technical Support
Customers appreciated the assistance with technical issues, noting that staff were patient and thorough in troubleshooting problems.
Store Management
Positive mentions of store management, particularly Kennedy, for their dedication and effective problem-solving.
- DCD CassellNov 1, 20255.0Great experience with Austin today, he helped us port over lines from another provider (which was over 50min. on the phone) and hooked us up with new customer credits which covered accessories for our new phones!
- CLCameron LoweOct 19, 20251.0Verizon authorized dealer Victra location in Durango: Re: Randy and team My wife and recently left T-Mobile because we saw Verizon was doing some great deals on iphones if you switched over. Plus we heard the home internet is dope and we like to bundle those things if we can get a discount. After one of the sales reps sold us on phones tablets accessories blah blah. After spending 4 hours in a Verizon store and $670 later when we come to pick up 1 of the iphones and watches we were told we didn’t pay the taxes for the devices we hadn’t received yet. Well Randy the sales rep who was filling in for the store that day said we would be good to just pick up the phones once he gave us a call saying they’ve arrived. Randy never texted back confirming he had received a text from….i had to hunt down our other phone and watch oh and when it arrived at the store we had to pay an extra $258 for taxes. The kicker is when my wife got her phone she’s now unable to activate it for 48 hours because the phone still shows on back order. And now we have to go back to the store today so they can try to fix this problem because customer service over the phone can’t. So now we are here on Sunday 14 days after purchasing from this store trying to get my wife’s phone activated.
- KTKaren TankersleyOct 17, 20255.0The staff was helpful in getting my new phone set up and working properly.
- PPPre PaulinoOct 9, 20255.0I came in 10mins before they were about to close but the employee was nice enough to help me get a new phone
- MRMike ReedSep 21, 20255.0I worked with Elijah and he was fantastic. Very patient and customer friendly.
Frequently Asked Questions About Verizon
What products and services does Verizon offer at the 7150 N Durango Dr location?
Verizon offers wireless devices such as phones, tablets, smartwatches, accessories, device protection, new lines, upgrades, and accessories at the 7150 N Durango Dr store in Las Vegas.
What are the store hours for Verizon at 7150 N Durango Dr?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, Victra Verizon Authorized Retailer offers in-store pickup services at the 7150 N Durango Dr store.
What payment methods are accepted at Verizon store on N Durango Dr?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
How can I schedule or manage my Verizon service?
You can schedule and manage your Verizon service using the 'My Verizon' app available at https://apps.apple.com/us/app/my-verizon/id416023011 or via quick link https://m.vzw.com/naR38wFT?locationcode=W292701.
What brands of wireless devices and accessories does this Verizon store carry?
This Verizon store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
What language options are available when shopping at this Verizon store?
The store offers services in English and Spanish.
What nearby dining options are available around Verizon at 7150 N Durango Dr?
Nearby dining options include Pizza Hut, Cupbop Korean BBQ in a Cup, Krazy Sushi, Blaze Pizza, Table 89, and Chipotle Mexican Grill, providing great choices for a meal before or after your visit.
Are there any health or dental clinics near the Verizon store?
Yes, nearby you can find Montecito Dental, Heddamariee U T Hart, and Just For Kids Dentistry and Orthodontics for dental and medical services.
What nearby shopping or service locations might be useful when visiting Verizon on N Durango Dr?
Nearby useful locations include Smith’s Food and Drug supermarket and pharmacy, FedEx Office Print & Ship Center for shipping needs, and America First Credit Union for financial services.