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Brand Certified

Verizon

4.6
(396 reviews)

Business Details

9770 W Flamingo Rd, Las Vegas, NV
89147, United States
(702) 452-8222
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
9770 W Flamingo Rd, Las Vegas, NV
89147, United States

Hours

Reviews

4.6
396 reviews
5 stars
340
4 stars
13
3 stars
5
2 stars
7
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews praised the staff for their exceptional customer service, highlighting their professionalism, knowledge, and willingness to help.

Staff Competence

Many customers noted the staff's competence and ability to resolve issues efficiently, with specific mentions of employees like JB, Kaylei, and Tori.

Inconsistency

Some reviews pointed out inconsistencies in service quality, with a few customers reporting negative experiences, particularly with staff at non-corporate locations.

Store Experience

Several customers expressed dissatisfaction with the store's organization and wait times, indicating a need for improvement in managing customer flow.
  • AP
    Andrew Plotkin
    2 days ago
    5.0
    I was treated like a king! Tanis, Camryn, and Tori each contributed to my visit, helping and to make the adding internet to my plan as seamless as possible. Best customer service experience I’ve ever had with Verizon.
  • MD
    Marge Dschaak
    Feb 9, 2026
    5.0
    Young man was so helpful, took care of my every problem!
  • AS
    alan scott
    Jan 26, 2026
    5.0
    Excellent customer service 👍🏾
  • PK
    Patti Kim
    Jan 22, 2026
    5.0
    In more than 40 years of having a cell phone, I have never had such an amazing experience with someone who is so professional, knowledgeable, courteous, and personable! Tre was exceptional in every way, and just sitting there observing others, it was amazing too see such a competent staff working together !!!
  • LH
    Lisa Hughes
    Nov 30, 2025
    5.0
    The associate I worked with was so helpful and made the process so easy!!!

Frequently Asked Questions About Verizon

What products does Verizon at 9770 W Flamingo Rd offer?

Verizon offers wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the store hours for Verizon in Las Vegas?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 12:00 PM to 5:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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