Verizon

4.6
197 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
8680 W Warm Springs Rd, Las Vegas, NV
89148, United States

Hours

Reviews

4.6
197 reviews
5 stars
171
4 stars
3
3 stars
2
2 stars
3
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, kind, and knowledgeable, with specific mentions of employees like Angel, Tori, and Grace.

Staff Attitude

Overall, the staff were described as friendly and accommodating, creating a welcoming atmosphere for customers.

Product Knowledge

Employees demonstrated a strong understanding of products and services, effectively assisting customers with their needs.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly with specific employees who were unhelpful or rude.

Wait Times

Several customers expressed frustration with long wait times, especially during busy periods, impacting their overall experience.
  • DD
    David Daniels
    Oct 14, 2025
    5.0
    I was having a problem with my phone and I walked into this Verizon store and Tori was absolutely amazing! She was kind and Courteous and she helped me solve the problem with my phone. She was so kind and so sweet that if I ever have problems with my phone, I’m going back to see Tori at this location! Thank you, Tori for being an excellent customer service representative!
  • KC
    kj crum
    Oct 10, 2025
    5.0
    Tori was very kind and super helpful with everything we came to the store for! She explained every step as we went along to make sure we weren't in the dark with anything and helped us out with the best deals. 100% recommend this store!!
  • MC
    michael capone
    Sep 24, 2025
    5.0
    The salesperson was very helpful and professional
  • JW
    Jace Wade
    Sep 19, 2025
    5.0
    Denton was super helpful
  • NL
    Nichole Lowe
    Sep 3, 2025
    5.0
    ZACH WAS AMAZING AND A GREAT CUSTOMER SERVICE REP

Frequently Asked Questions About Verizon

What types of wireless devices and services does Verizon at 8680 W Warm Springs Rd offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection services.

What are the store hours for Verizon at this location?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.