Business Details
5775 S Eastern Ave, Las Vegas, NV
89119, United States
Certified by Verizon • Feb 22, 2026
(702) 361-0978
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.4
239 reviews
5 stars
191
4 stars
13
3 stars
5
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Melany, Julio, and Grace.
Long Wait Times
Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.
Sales Practices
There were complaints about deceptive sales practices, including unexpected fees and pressure to purchase additional services.
Mixed Experiences
While many customers had positive experiences, some reported unprofessional behavior and dissatisfaction with service.
- TETari Smethurst [Hill ES]Feb 16, 20265.0Eddy was friendly, professional and patient. He made the purchase easy and fun! I will definitely return to him for future purchases.
- NGNicole GreenawaltDec 12, 20255.0Julio and Melany were both amazing! I had so many issues purchasing my new phone and they both made sure I was able to leave happy. Please come to this location!
- LMLouie MDec 11, 20255.0GREAT AWESOME PROFESSIONAL CUSTOMER SERVICE. Melany was very helpful and truthful. This will be new location for all my Verizon needs. Thank you Melany for understanding my needs and for all your help. Still same professional customer service.
- CBChristopher BellofattoDec 4, 20255.0Melany was awesome. She had an answer to every question and helped me out quite a bit after not buying a new phone for 4 years.
- DIDianelys IglesiasNov 26, 20251.0The worst store to pick up an order or come , there’s only one person working , customer are leaving due to be waiting too long it took me 2 and half hours to have my order and more then 24 hr to process my order cause they didn’t even realize that they have an order to process when I got to the store and told them I have an order since the day before at 10’am which was the time I place it they didn’t even know they told me that maybe they don’t have they 17 pro max in blue while I was seating there waiting for my order to be ready they were selling the same phone .to a customer horrible store to come in 🫤
Frequently Asked Questions About Verizon
What products and brands does Victra offer at the Las Vegas location?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can I get at Victra, your local Verizon Authorized Retailer?
Victra provides services such as new lines, upgrades, new devices, and accessories at their Las Vegas location.
What are the operating hours for the Victra Verizon store at 5775 S Eastern Ave, Las Vegas?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Victra in Las Vegas support in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers at their Las Vegas location.
What payment options are accepted at Victra's Las Vegas store?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Victra Verizon Authorized Retailer in Las Vegas?
Yes, free Wi-Fi is available for customers at this Victra location.
I am visiting Chipotle Mexican Grill nearby; how close is Victra and can I stop by?
Victra is located close to Chipotle Mexican Grill, making it convenient to visit both. You can stop by Victra for wireless devices or services before or after enjoying a meal at Chipotle.
Are there any coffee shops near Victra at 5775 S Eastern Ave where I can grab a drink?
Yes, Starbucks is nearby Victra, so you can easily get coffee or refreshments when visiting the Verizon store.
If I need printing or shipping services, is there a facility near Victra in Las Vegas?
Yes, FedEx Office Print & Ship Center is close to Victra, allowing you to handle shipping and printing conveniently alongside your visit to the Verizon retailer.
What languages are spoken at Victra’s Las Vegas store to assist customers?
Victra in Las Vegas offers assistance in both English and Spanish to accommodate diverse customer needs.
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