Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
235 reviews
5 stars
187
4 stars
13
3 stars
5
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and friendliness, particularly highlighting individuals like Melany, Julio, and Grace.
Long Wait Times
Several reviews mentioned long wait times and inadequate staffing, leading to frustration among customers.
Sales Practices
There were complaints about deceptive sales practices, including undisclosed fees and pressure to purchase additional products.
Mixed Experiences
While many customers had positive experiences, others reported issues with service quality and unprofessional behavior from certain staff members.
- NGNicole GreenawaltDec 12, 20255.0Julio and Melany were both amazing! I had so many issues purchasing my new phone and they both made sure I was able to leave happy. Please come to this location!
- LMLouie MDec 11, 20255.0GREAT AWESOME PROFESSIONAL CUSTOMER SERVICE. Melany was very helpful and truthful. This will be new location for all my Verizon needs. Thank you Melany for understanding my needs and for all your help.
- CBChristopher BellofattoDec 4, 20255.0Melany was awesome. She had an answer to every question and helped me out quite a bit after not buying a new phone for 4 years.
- JNJulian NuntaNov 28, 20255.0Adrian has the best customer services and he is very friendly. He helped me and my girlfriend get a new phone. He is very patient and helpful. 5 star for Adrian. I recommend him and Verizon.
- DIDianelys IglesiasNov 26, 20251.0The worst store to pick up an order or come , there’s only one person working , customer are leaving due to be waiting too long it took me 2 and half hours to have my order and more then 24 hr to process my order cause they didn’t even realize that they have an order to process when I got to the store and told them I have an order since the day before at 10’am which was the time I place it they didn’t even know they told me that maybe they don’t have they 17 pro max in blue while I was seating there waiting for my order to be ready they were selling the same phone .to a customer horrible store to come in 🫤
Frequently Asked Questions About Verizon
What products and brands does Victra offer at the Las Vegas location?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and more.
What services can I get at Victra, your local Verizon Authorized Retailer?
Victra provides services such as new lines, upgrades, new devices, and accessories at their Las Vegas location.
What are the operating hours for the Victra Verizon store at 5775 S Eastern Ave, Las Vegas?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Victra in Las Vegas support in-store pickup for orders?
Yes, Victra offers in-store pickup services for customers at their Las Vegas location.
What payment options are accepted at Victra's Las Vegas store?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Victra Verizon Authorized Retailer in Las Vegas?
Yes, free Wi-Fi is available for customers at this Victra location.
I am visiting Chipotle Mexican Grill nearby; how close is Victra and can I stop by?
Victra is located close to Chipotle Mexican Grill, making it convenient to visit both. You can stop by Victra for wireless devices or services before or after enjoying a meal at Chipotle.
Are there any coffee shops near Victra at 5775 S Eastern Ave where I can grab a drink?
Yes, Starbucks is nearby Victra, so you can easily get coffee or refreshments when visiting the Verizon store.
If I need printing or shipping services, is there a facility near Victra in Las Vegas?
Yes, FedEx Office Print & Ship Center is close to Victra, allowing you to handle shipping and printing conveniently alongside your visit to the Verizon retailer.
What languages are spoken at Victra’s Las Vegas store to assist customers?
Victra in Las Vegas offers assistance in both English and Spanish to accommodate diverse customer needs.