Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Las Vegas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
245 reviews
5 stars
160
4 stars
32
3 stars
13
2 stars
8
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Santo and Blanca for their exceptional service.
Store Experience
While some customers had positive experiences with quick service and knowledgeable staff, others reported issues with rudeness and unprofessional behavior from certain employees.
Onboarding Issues
Several reviews mentioned frustrations with the onboarding process, including difficulties with account setup and customer support, leading to a negative experience for some customers.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped resolve issues and provided a better understanding of their needs.
Mixed Reviews
Overall, the store received a mix of positive and negative feedback, with some customers expressing satisfaction while others reported significant frustrations.
- MLMary LorenzoNov 17, 20255.0Maurice and the manager In the south rainbow store were exceptional. The Corporate, outsourced customer service agents did not know what they were doing. It took four days to get an issue resolved.
- TTTahaniOct 27, 20255.0Blanca was very helpful, she made getting a new line easy
- WMWilliam MillerOct 23, 20251.0Verizon Wireless Review – A Frustrating Experience from Start to Finish We broke a phone Saturday night and decided to switch from Google Fi to Verizon Wireless, hoping for better service. Unfortunately, the experience has been anything but smooth. We purchased an iPhone 17 in-store and opened a new Verizon account. What should have been a straightforward setup turned into a two-hour ordeal. During the process, we accidentally cancelled all our lines on Google Fi — we only meant to transfer one phone. This mistake disrupted my Netflix account, which I used to pay for my sister, and that option is now gone. I had to contact Google Fi to fix the cancellation issue, and it became clear they tried to upsell me by cancelling all my lines, assuming I wouldn’t notice. Thankfully, that’s resolved now. However, my wife still can’t receive phone calls on her new Verizon line. I’ve tried calling Verizon support — they hung up on me. I attempted to use their chat support, but it’s completely non-functional. There seems to be no reliable way to get help from Verizon. My wife went directly to the store with the phone and they refused to help her. I asked for her to be on the account but that did not happen. I’m beyond frustrated. Switching carriers should not be this painful. Verizon needs to seriously improve their customer support and onboarding process.
- VAVladimir Chavez AbreuSep 30, 20251.0Very disappointed with this store, rude staff, the order I placed were cancelled 2 times and they didn’t have a clearly answer.
- TMT MacSep 23, 20255.0Got me to where I was looking to go.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Las Vegas on weekdays?
The Verizon store in Las Vegas is open from 10:00 AM to 8:00 PM Monday through Friday.
Does the Verizon store offer any online order pickup options?
Yes, you can buy online and pick up your order in store. They also offer free 2-day shipping, express lockers, or same-day delivery in select areas.
Which mobile brands does Verizon in Las Vegas carry?
They carry Apple, Samsung, Motorola, Google, Kyocera, and TCL smartphones and devices.
Can I schedule an in-store appointment with Verizon Las Vegas?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What types of products and services does Verizon in Las Vegas offer?
Verizon offers mobile plans, wireless internet plans, voice plans, as well as business cell phones, mobile hotspots, tablets, and laptops.
What payment methods are accepted at Verizon in Las Vegas?
They accept check, debit cards, and mobile NFC payments. Cash-only payments are not required.
What languages are supported by Verizon's Las Vegas store?
The store supports both English and Spanish speakers.
How can I find Verizon if I'm visiting nearby places like Marshalls or Office Depot?
Verizon is located at 2192 N Rainbow Blvd Ste 100, near Marshalls and Office Depot stores, making it easy to visit while shopping in the area.
Are there dining options near Verizon Las Vegas where I can eat before or after my visit?
Yes, nearby dining options include Omaha Steaks and Which Wich Superior Sandwiches for a quick meal before or after your visit.
What beauty and spa stores are located near Verizon in Las Vegas?
Near Verizon, you'll find Bath & Body Works, Ulta Beauty, Sally Beauty, and CosmoProf for various beauty and spa needs.