Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Las Vegas for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
325 reviews
5 stars
156
4 stars
34
3 stars
22
2 stars
16
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and patience, others were criticized for rudeness and lack of professionalism.
Sales Experience
Several customers reported negative experiences with upselling tactics and confusion regarding promotions, leading to frustration.
Wait Times
Many customers expressed dissatisfaction with long wait times and inefficient service, often feeling ignored or unassisted.
Employee Attitude
There are multiple reports of employees displaying poor attitudes, which negatively impacted the customer experience.
- PPP.I.2 days ago1.0Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers. All of my search results continue to be for the hackers location.
- LNLily Nguyen6 days ago5.0I came to the store today to upgrade my phone, and Daniel provided excellent service. He was very patient and guided us through the entire process. His ability to speak Vietnamese made the experience even more helpful and efficient.
- SDSeth DarlingDec 29, 20251.0Why do I need to bother my dad “account manager” to change information from one phone to another. Not to mention he’s gotta do all these bologna steps.. Verizon blows
- JHJessica HartmanDec 22, 20255.0Absolutely love this location. My sister's phone finally reached its end of life and Yvonne took care of everything. She spent time walking us through the Upgrade and exchange options available to us. She was easily obe of the most patient and thorough reps I've ever had the joy of dealing with.
- AJAndrew Roberts Jr.Dec 21, 20255.0Quick and easy trip to upgrade our phones. Maurice helped us out and had excellent customer service giving us all the details on the phones, broke down the upgrade process like a pro, and had us out the door quick and efficiently. Highly recommend a stop here and Maurice deserves a raise ASAP
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Las Vegas on weekdays?
The Verizon store in Las Vegas is open Monday through Friday from 10:00 AM to 8:00 PM.
Which new smartphones are available at the Verizon store in Las Vegas?
The store features the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the options for picking up online orders at the Las Vegas Verizon store?
You can pick up online orders in-store, use express lockers, or choose same-day delivery where available, with free 2-day shipping as another option.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule your in-store appointment online for added convenience.
What brands does the Verizon store in Las Vegas offer?
The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of business products are available at the Verizon store?
The Verizon store provides business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon store accept mobile NFC payments?
Yes, the store accepts mobile NFC payments along with debit cards and paychecks; cash is not required.
Are there any nearby dining options around the Verizon store in Las Vegas?
Near the Verizon store, you can find several dining options including Farmer Boys, Cafe Zupas, Yogurtland Las Vegas, and Fuzzy's Taco Shop, ideal for a meal before or after your visit.
What nearby services can I use in conjunction with my visit to the Verizon store?
You can access nearby services such as Pearle Vision for eyewear, Western Union for money transfer, and Carefirst Urgent Care for medical needs, all conveniently close to the Verizon store.
Is there a convenient gas station near the Verizon store in Las Vegas?
Yes, the Sinclair Gas Station is nearby, offering fuel and convenience store items, making it easy to refuel during your visit to Verizon.