Verizon

4.3
47 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
3200 Las Vegas Boulevard South, Las Vegas, NV
89109, United States

Hours

Reviews

4.3
47 reviews
5 stars
39
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • KC
    Kynlee Chapman
    3 days ago
    5.0
    Jay and Mika were amazing. We lost a phone while in Vegas and they went above and beyond to get us a new phone and on our way with very little disruptions. They were amazing and so helpful.
  • JG
    Janneth Gonzales
    6 days ago
    5.0
    My husband got the new iPhone Jacob or Jason sorry I forgot the name give excellent customer service even Mika we are going back to them
  • MR
    Molly Richards
    Nov 15, 2025
    5.0
    Mika is fire!!!!! She was so helpful and kind and didn’t make us feel rushed during our trad-in process. She helped us with everything we needed with our 4 IPhone 17. Thank you for all your help. We will definitely be back to this location!
  • JW
    James Williams
    Sep 8, 2025
    5.0
    Jacob was amazing and extremely knowledgeable. Trips to the phone store are not always easy but he made getting a new phone effortless and truly saved my day. Thank you for your help Jacob I love my new phone.
  • GS
    Ginny Shaw
    Aug 27, 2025
    5.0
    I need to go beyond the simple 5 stars of customer service i experienced with this store and provide you with details... i had gone there on a sunday with my three children, before school started up again, to purchase new phones, clarify billing, and to consider adding new features. This was my first time at this particular Fashion show mall store. (Our usual go to store is Saint Rose and Eastern, but it just provides so so service.) The FS Mall store was clean and the customer agents were eager to assist. My experience with one employee in particular, Jacob Pagan, was beyond exceptional. I have been a Verizon customer for over 30 years and have not yet met anyone representing the company like him. I don't normally give reviews but felt the need to because because of how amazing he stood out. Jacob was knowledgeable on all the products and plans, he was patient with my lack of understanding technology, he did not make me feel rushed, and Jacob's demeanor was quick and extremely polite. This gentleman should be training others on how to work in customer service for Verizon.Or better yet, be given his own store! Although the fashion show mall location is further from my home, I will definitely be traveling to this store from now on for all of my verizon needs. Thank you verizon for finding a true gem like him.

Frequently Asked Questions About Verizon

What types of products can I find at the Victra Verizon Authorized Retailer in Las Vegas?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What brands are available at Victra Verizon Authorized Retailer?

You can find products from Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, PureGear, and Urbanista.