Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
222 reviews
5 stars
205
4 stars
4
3 stars1
2 stars
4
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting employees like Ghiman, Grace, and Jessica.
Sales Experience
Several reviews noted positive experiences with phone upgrades and trade-ins, with customers appreciating the knowledgeable assistance and good deals.
Staffing Issues
Some customers reported long wait times and inadequate staffing during busy periods, leading to frustration.
Upselling Concerns
A few reviews mentioned issues with upselling and unexpected charges, suggesting a lack of transparency in the sales process.
- KAKarim AlSharifJan 5, 20265.0Ghiman McKinney always goes above and beyond. Every issue I’ve had he’s resolved. Shoutout to his manager Treiton as well. Was going to discontinue my relationship and cancel all my lines but due to him I’ll probably be a lifelong customer Thanks again
- JMJim McCrystalDec 30, 20255.0Great experience with Ghiman! He understood my needs and worked with me. I’ll be back.
- GKGrant KovacovichDec 26, 20255.0Great costumer service, Ghiman really went out of his way to make sure we where getting the best deal possible. They did a great job, we will come back.
- CFCourtney ForgeyDec 10, 20255.0Went in to buy my teenager her first phone with new service. Miguel took a long time with me setting it all up for her safety and protection. He also helped me select some great cases and accessories that she adored. He was helpful and funny and gave me all the time I needed! I will definitely return to see Miguel for any future needs.
- NKNina KroppDec 10, 20255.0Ghiman was a rockstar! He was patient, kind and Knowledgeable. He continued this for several hours we ran into problems and he just kept doing what he needed to do. The store was so busy and the Manager Triton was incredible also. I had had an extremely long day of packing to move and I was super stressed and frazzled Triton overheard that I forgot my water bottle and got me one. They were having staffing issues it was only the two of them and they just kept doing their jobs like professional professionals.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store on Southern Highlands Pkwy in Las Vegas?
The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, and Motorola.
What services does the Verizon Authorized Retailer provide at this location?
The store provides services such as new lines, upgrades, new devices, and accessories, along with in-store pickup and electronics recycling.
What are the store hours for the Verizon location at 10650 Southern Highlands Pkwy?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my Verizon order in store at this location?
Yes, the Verizon Authorized Retailer offers in-store pickup for orders.
What payment options are accepted at the Verizon store in Las Vegas?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa cards.
Is there free Wi-Fi available at the Verizon store on Southern Highlands Pkwy?
Yes, the store offers free Wi-Fi to guests.
How can I use nearby places to plan a visit to the Verizon store?
Visitors can combine their visit to the Verizon store with nearby places like Dragon Tiger Noodle Co. for lunch or Baskin-Robbins for a dessert treat afterwards.
Are there other electronic or mobile phone stores near the Verizon retailer on Southern Highlands Pkwy?
Yes, Victra — Verizon Authorized Retailer and other mobile phone stores are located nearby for additional shopping options.
What nearby amenities are available if I plan to spend time around 10650 Southern Highlands Pkwy?
Nearby amenities include a variety of dining options such as Kazuki Sushi and Zest Bar & Grill, as well as services like The UPS Store for shipping and Nevada State Bank for financial needs.
What languages can I use when visiting the Verizon store on Southern Highlands Pkwy?
The store staff can assist customers in both English and Spanish.