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Brand Certified

Verizon

4.8
(234 reviews)

Business Details

(702) 936-3747
https://www.victra.com

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Las Vegas, NV. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
10650 Southern Highlands Pkwy, Las Vegas, NV
89141, United States

Hours

Reviews

4.8
234 reviews
5 stars
215
4 stars
4
3 stars
1
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff, particularly highlighting Ghiman, Grace, and other employees for their exceptional service.

Sales Practices

Several reviews mentioned concerns about upselling and unexpected charges, indicating a need for transparency in sales practices.

Staff Professionalism

Customers noted the professionalism and patience of staff, especially in handling complex issues and providing thorough explanations.

Store Experience

While many had positive experiences, some customers reported long wait times and inadequate staffing during busy periods.
  • MM
    Marleni Moreno
    6 days ago
    5.0
    Ghiman was amazing! Very helpful and knowledgeable
  • CM
    Cindy Micheals
    Feb 18, 2026
    5.0
    Ghiman was great and helpful
  • MG
    Michael Grime
    Feb 11, 2026
    5.0
    Ghiman was very helpful, was having issues with using the find my iphone app and he solved my problem quickly
  • JD
    Jayk Darren
    Feb 5, 2026
    2.0
    Door bell doesn’t work. Had to call the store for them to let me in. The sales person helping, Andrew, didn’t even feel bad. Just went straight to business. I kept it professional though. No temper, no attitude. Wanted to get things done but came out empty handed because he added things to my purchase I didn’t want lol
  • LJ
    Lashana Jefferson
    Jan 24, 2026
    5.0
    Ghiman provided excellent service today helping me with a new account. He was friendly and patient through the entire lengthy process, and was knowledgeable as we encountered a few hiccups with a transfer. Highly recommend. Thank you very much!!

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store on Southern Highlands Pkwy in Las Vegas?

The Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Samsung, Apple, and Motorola.

What services does the Verizon Authorized Retailer provide at this location?

The store provides services such as new lines, upgrades, new devices, and accessories, along with in-store pickup and electronics recycling.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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