VCA Hualapai Animal Hospital

4.6
375 reviews

Business Details

1165 S Hualapai Way, Las Vegas, NV
89117, United States
(702) 850-3721
https://vcahospitals.com/hualapai

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
VCA Hualapai Animal Hospital is proud to be now serving the Las Vegas, NV and Summerlin areas. We are committed to maintaining the highest AAHA (American Animal Hospital Association) standards. We are happy to support our clients with preventive care, a top-of-the-line wellness program, nutrition counseling, basic or advanced dentistry, ultrasound, hands free radiology, and soft tissue surgery. We offer same day appointments and drop off appointments as needed. From pediatric puppy and kitten care to senior pet care, our friendly, knowledgeable veterinarians, licensed veterinary technicians, and caring support staff look forward to caring for your pet at every stage of their life.

Location

VCA Hualapai Animal Hospital
1165 S Hualapai Way, Las Vegas, NV
89117, United States

Hours

Reviews

4.6
375 reviews
5 stars
300
4 stars
37
3 stars
10
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their genuine love for animals and compassionate treatment during difficult times.

Customer Service Issues

Several reviews highlighted poor experiences with front desk staff, describing them as rude or unhelpful, which negatively impacted customer satisfaction.

Pricing Concerns

Numerous customers expressed frustration over high prices and perceived upselling practices, with some feeling that the clinic was more focused on profit than pet care.

Quality of Veterinarians

The veterinarians received high marks for their knowledge, thoroughness, and ability to communicate effectively with pet owners.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about specific incidents that led to dissatisfaction, indicating inconsistency in service.
  • RR
    Rae
    Jan 2, 2026
    2.0
    I wanted to love this place so much and the reviews made me think that I just might, but alas my search for a vet in Las Vegas continues. =( I made an appt with a female Dr, as my dog is not always comfortable around males, but when I got there I was scheduled with a male Dr? Now, I'm sure he's a perfectly nice person and I would understand if it was some sort of mix up or perhaps the vet I'd orginally booked with had an emergency or some such but I had called a few days ahead to provide some information, at which time I specifically told them that I needed a female Dr because my dog doen't like males, so if a female was not available they should've rescheduled my appt. Based on the reviews this is not a normal situation and the people did seem nice but, unfortunately for me, it just left a bad impression.
  • MN
    Madeline Nash
    Dec 22, 2025
    5.0
    Dr. Lager and the entire staff at VCA Animal Hospital were absolutely incredible. You can truly tell that everyone here has a genuine love for animals, and it shows in everything they do. My kitten was in critical condition when I came in, and I was absolutely terrified. Every single person at VCA was compassionate, attentive, and determined to go the extra mile to make sure my kitten received the best care possible. I was completely blown away by their kindness and dedication. Beyond the care for my kitten, I had my 4-year-old with me, and the staff was so thoughtful and gentle during such a traumatic moment. They even brought her coloring pencils and paper to help keep her occupied, which meant more to me than they will ever know. After a terrible experience at another animal hospital, my faith was truly restored here at VCA. These are people who will treat your pets as if they were their own. It has only been three days, and my kitten is already thriving — active, playful, and feeling so much better. We aren’t completely out of the woods yet, but because of VCA, I am still able to play with my kitten, and I could not be more grateful. I will be bringing all of my animals here from now on. Thank you, Dr. Lager, and thank you to the entire VCA team for your compassion, humanity, and exceptional care.
  • DH
    Daniel Hucko
    Dec 11, 2025
    5.0
    I have been taking my little miniature pinscher here for a while for routine care and now for acute type 1 diabetes. The office, staff, and Dr. Townsend have been so wonderful, informative, and efficient in teaching me to manage my dog's diabetes and any other concerns I have. Everyone is friendly, quick, knowledgeable, and the pricing is very fair. Highly recommend!
  • CC
    Cindy Calczynski
    Dec 10, 2025
    5.0
    The very best in the valley, a professional from things like they used to be instead of not talking with the patients. It's truly a great place to be. I've been with them over 20 some years.
  • GH
    G Haywood
    Nov 30, 2025
    5.0
    Chris always does a wonderful job on my dog.

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