The Cosmopolitan of Las Vegas

Reviews

• AN

  Anthony Nitido

  1 day ago
  1.0
  The view from the room was absolutely stunning. The location on the strip is fantastic as well. The restaurants and ambiance are also great. If this sentiment would have been echoed with their service/management team, it could have been a 5 star visit with several future stays as well. I had several electrical issues in my room which ruined multiple nights of my stay and brought up a few safety issues as well. It required multiple maintenance visits and a few unexpected changes in my plans during my stay. I have tried to reach out multiple times to discuss my visit yet no one has returned a call or email. Giselle had me return from my conference early to fulfill a room change under the assumption that the electrical issues were not fixed but when I came back, they were finally taken care of. This caused another several phone calls and return to the desk floor to figure out what was going on and if I still needed to change rooms. As this was my first trip to this hotel, I was very disappointed at the lack of response from the management team on this.
• JD

  Jaqueline Dewitt

  4 days ago
  1.0
  Used to love this hotel was my favorite I’ve booked there multiple times. My last couple visits have been horrible. On one occasion upon checking in I felt I was being discriminated against . The lady that was helping me was looking me up and down and just distasteful to help. She took a long time pulling up my reservation then when she did she had an issue with my name missing a letter. One of the leads let her know it’s ok and she can check me in and she refused telling them she will not check me in under her account. That led to him checking me in himself it was already a long night for me as a nurse just wanting to get rest after a long shift. I was offered a complimentary stay and was okay with that. Still paid for a couple rooms after that and had to deal with another issue them stating they can’t find my reservation and had to spend a long time waiting just to have to pay for another day and wait for refund. Now here it is today I called to try to redeem my complimentary stay and followed all the prompts that state for me to call and book and give the redemption code only to be told if someone has the time they’ll call me to book possibly 24-48 hours this is crazy and very upsetting.
• JM

  Joe McLean

  4 days ago
  1.0
  I will update this review with any developments but so far all I can say is this place is awful and anyone considering staying here should heed this warning. This was my third time staying here but my first for 7 years. The restaurants and casino are fine but the hotel is a shambolic shadow of its former self. I’ll start with cleanliness or lack there of. The bath was like something out of a crack den with mould and scum all over it. I complained and they said they would remove fee and clean it. Three days later no one has cleaned it. The wall paper is peeling off the walls and there is stains everywhere you look , it is totally disgusting. But the worst part of the room is the noise of the elevator which makes it impossible to sleep. I complained and they said there was nothing they could do and gave me some ear plugs. Not wanting to waste any more time dealing with the exceptionally rude and unhelpful staff I agreed to try this. But sadly I have still not slept and my ears are killing me from the earplugs. I have just gone down to demand a new room and they are looking into for me but the attitude of the lady at the front desk was disgraceful. I traveled for 24hrs to be here for my 40th and it’s been so abysmal I wish I had just gone to work. Shame on you for ruining my favourite hotel.
• SR

  Samira Rao

  Feb 24, 2026
  1.0
  I am extremely disappointed in our experience at The Cosmopolitan. We stayed Super Bowl weekend and paid over $600 per night per room, booking three rooms as I was celebrating my 40th birthday. Unfortunately, our stay, though only one night, was horrible from start to finish. In one of the rooms, the main light would not turn off. We reported it at 1 PM before leaving for the evening, but when we returned at 11 PM, the issue still had not been fixed. When we called again, we were told it would take another two hours for someone to come. At that point, we were exhausted and just wanted to sleep. We did speak with a manager the next morning and received a partial refund, which we appreciated, but it did not make up for the inconvenience. What was even more concerning was my mother’s experience in a separate room. After we returned home, she developed bumps all over her body. We took her to the doctor and were told they were bedbug bites. I called the hotel to report this, and no meaningful assistance was offered. I was simply told to file a report with security. To add to the poor experience, the bellhops were also very rude and unhelpful throughout our stay. Given the price point and reputation of this hotel, this experience was unacceptable. I would never stay here again and would strongly caution others before booking.
• PT

  Perla Tovar

  Feb 21, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ The Cosmopolitan of Las Vegas – Big Baller Energy, Genuine Luxury If you’re out here for luxury, style, and straight-up big baller energy, The Cosmopolitan is one of the top tier stays on the Strip — period. This isn’t your average Vegas hotel; it’s the one that feels like someone spent a whole season building it around your vibe. From the moment you walk in, you get hit with the luxury lifestyle feel — sleek design, vibrant energy, and that cinematic “boss in town” atmosphere. It’s easily my second favorite hotel in Vegas because it never looks or feels basic. Here’s what really stands out: ✨ Balconies with views — Seriously, the rooms with balconies are unmatched. Great for morning air, Vegas skyline views, or late-night smoke & chill. 🛁 The sit-in tub — Massive, comfortable, and exactly the right kind of decadence you want after a long day (or long night). This is the real relaxation flex. 💎 Luxury everywhere — Rooms, lounges, casino floor, restaurants — every corner feels intentional and elevated. The aesthetic and energy here just feels premium. 🎲 Vibe + location — Central Strip position, nightlife energy, and a crowd that knows what they want. Whether you’re here for high rollers, date nights, or a weekend trip, Cosmopolitan hits that sweet spot between party and class. No matter how many Vegas stays you’ve done, The Cosmopolitan gives that “I made it” feeling the second you check in — like you’re supposed to be here. If you want a hotel that checks all the boxes for comfort, style, and that boss-lifestyle flex, this place is a must-stay. It’s where design meets energy — and you walk out feeling like a little more upgraded than when you came in.

Frequently Asked Questions About The Cosmopolitan of Las Vegas