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Customers consistently praised the staff, particularly Coni, for their exceptional, friendly, and knowledgeable service.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and activations.
Staff Recommendations
Coni, Roland, and Jessie were frequently mentioned as standout employees, with customers recommending them specifically for assistance.
Positive Atmosphere
The store was noted for its welcoming and pleasant environment, contributing to a positive customer experience.
Problem Solving
Staff were commended for their ability to handle various customer issues effectively, ensuring satisfaction and smooth transitions.
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Oscar
5 days ago
5.0
Very pleasant experience with Coni, she is beautiful and so helpful. I had no phone and she got me the best deal, I started service with Cricket today and I'm happy to be part of this family.
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Matt
5 days ago
5.0
Thank you Coni for your help today, I came in to upgrade after having the same phone for 4 to 5 years and you got me to get a much more upgraded phone and transferred my stuff. Thank you for your customer service
DA
Darrell Alvarico
Nov 12, 2025
5.0
Coni's service was amazing, she was very professional, I've been a customer for over 15 years and had my phone for over 2 years. She did mention I could upgrade time ago, I made the decision today of doing so and I'm glad she was the one to help me. Thank you and I absolutely recommend you Coni 🤙 you went out of your way to help me today.
AR
Amalia De la rosa
Nov 9, 2025
5.0
We came in to pay a bill and for some accessories for my daughter’s phone and I told Coni that my son broke his phone and she suggested to apply for breadpay that he’d have the possibility of paying $0 down for any phone at 0% interest. After being approved, we upgraded two phones instead with that, we are glad we came in. Coni helped us throughout the process and was very patient.
DW
Derek Willingham
Nov 4, 2025
5.0
I came in today for an upgrade on my 3 year old phone and Coni helped with the process and made it a breeze. She was very knowledgeable and kind with each step from learning about the phone, to purchasing it, and transferring all the previous data. I definitely recommend coming to this location for fast and professional service. Make sure to ask for Coni!