Cricket Wireless Authorized Retailer

Reviews

• K0

  Koran 06

  Jun 15, 2025
  4.0
  If you’re headed to Cricket Wireless in Las Vegas, bring your patience—but also know you’ll be in good hands once your turn comes around. The store often has long in-store wait times, especially during peak hours and weekends. On my visit, I waited nearly 45 minutes just to speak with someone. It’s clear this location is understaffed, which may explain the “Now Hiring” sign posted on the door. They could definitely use a few more hands to keep up with the foot traffic. That said, what this location lacks in speed, it makes up for in service—and that’s largely thanks to Carlos, the store manager. He was professional, attentive, and went out of his way to make sure customers felt heard and helped, even checking in with people waiting to apologize for the delays. Once I was finally seen, the process was smooth and Carlos made sure I left satisfied with my plan and device. If you don’t mind the wait and are looking for solid customer care—or maybe even a job—this Cricket location is worth a visit. Just bring a book or some headphones while you wait.

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