Best Buy

4.2
3710 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6455 N Decatur Blvd, Las Vegas, NV
89131, United States

Hours

Reviews

4.2
3,710 reviews
5 stars
2,186
4 stars
803
3 stars
330
2 stars
110
1 star
281

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their knowledge and helpfulness, others are criticized for being rude or unresponsive.

Product Availability

Customers frequently express frustration over the lack of stock for desired items, leading to dissatisfaction with the shopping experience.

Store Management

Concerns were raised about poor management and lack of staff support, with reports of managers being unhelpful or dismissive.

Delivery Issues

Several reviews highlight problems with delivery services, including delays and poor communication regarding order status.

Pricing and Policies

Customers appreciate competitive pricing but express frustration with return policies and additional fees for services.
  • MB
    Mr. B
    Dec 28, 2025
    5.0
    Very attentive customer service in the cellphone & Geek squad" 2 bearded tall guys were very professional, helpful & with good knowledge... The store was clean & merchandized.
  • KV
    Kenny Valdivia
    Dec 28, 2025
    5.0
    The workers here are the absolute best and you always get the best by and there are so many things to see I've spent countless hours just hanging out here
  • DD
    Dodger Blue (Dodgers89134)
    Dec 26, 2025
    5.0
    Bought a router extension for my home internet at Best Buy and had a great experience. Staff was helpful and knowledgeable, checkout was fast, and the extender works exactly as expected. My Wi-Fi coverage is much better now. Highly recommend!
  • SB
    Shawna Burrell
    Dec 23, 2025
    5.0
    Customer Service is excellent....Amber or Ashley is very knowledgeable. She works in the computer area but is willing to assisted without hesitation.
  • AZ
    Anthony -Goose- Zaragoza
    Dec 15, 2025
    4.0
    Been coming to this location for over a decade and the customer service is great. Returning items and getting and exchange or store credit is pretty easy. One tip I have for people returning things is to have the item looked up under your account already because it helps the team members get the receipt faster. BestBuy corporate side needs to improve the protection plan lookup for the employees easier and more stream lined. I highly recommend BestBuy for their protection plans.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy located at 6455 N Decatur Blvd, Las Vegas?

You can shop for TVs, computers, appliances, cameras, and more, and also get expert advice and Geek Squad support at Best Buy.

What are the opening hours of Best Buy in Las Vegas on weekdays?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.