Feedback on customer service is mixed; while some employees are praised for their knowledge and helpfulness, others are criticized for being rude or unresponsive.
Product Availability
Customers frequently express frustration over the lack of stock for desired items, leading to dissatisfaction with the shopping experience.
Store Management
Concerns were raised about poor management and lack of staff support, with reports of managers being unhelpful or dismissive.
Delivery Issues
Several reviews highlight problems with delivery services, including delays and poor communication regarding order status.
Pricing and Policies
Customers appreciate competitive pricing but express frustration with return policies and additional fees for services.
MB
Mr. B
Dec 28, 2025
5.0
Very attentive customer service in the cellphone & Geek squad" 2 bearded tall guys were very professional, helpful & with good knowledge... The store was clean & merchandized.
KV
Kenny Valdivia
Dec 28, 2025
5.0
The workers here are the absolute best and you always get the best by and there are so many things to see I've spent countless hours just hanging out here
DD
Dodger Blue (Dodgers89134)
Dec 26, 2025
5.0
Bought a router extension for my home internet at Best Buy and had a great experience. Staff was helpful and knowledgeable, checkout was fast, and the extender works exactly as expected. My Wi-Fi coverage is much better now. Highly recommend!
SB
Shawna Burrell
Dec 23, 2025
5.0
Customer Service is excellent....Amber or Ashley is very knowledgeable. She works in the computer area but is willing to assisted without hesitation.
AZ
Anthony -Goose- Zaragoza
Dec 15, 2025
4.0
Been coming to this location for over a decade and the customer service is great. Returning items and getting and exchange or store credit is pretty easy. One tip I have for people returning things is to have the item looked up under your account already because it helps the team members get the receipt faster. BestBuy corporate side needs to improve the protection plan lookup for the employees easier and more stream lined. I highly recommend BestBuy for their protection plans.
What products can I find at Best Buy located at 6455 N Decatur Blvd, Las Vegas?
You can shop for TVs, computers, appliances, cameras, and more, and also get expert advice and Geek Squad support at Best Buy.
What are the opening hours of Best Buy in Las Vegas on weekdays?
Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup service at the Las Vegas location?
Currently, Best Buy offers curbside pickup service as part of their services, enabling convenient order pickup.
Can I get electronics repaired at Best Buy on N Decatur Blvd?
Yes, Best Buy offers service repair and Geek Squad support for electronics at this location.
Does Best Buy accept debit cards and pay by check?
Yes, the store accepts debit card payments and also allows pay by check.
Is cash the only payment method accepted at Best Buy?
No, Best Buy does not require cash-only payments; debit cards and other methods are accepted.
What nearby dining options are available close to Best Buy on N Decatur Blvd?
Nearby dining options include Red Ribbon Bakeshop USA, Panda Express, Cicis Las Vegas, Freed's Dessert Shop, Great Harvest Bread Co., and Subway for a variety of cuisines.
What nearby services can I visit along with Best Buy in Las Vegas?
You can visit Geek Squad for tech repair, Anderson Audiology for hearing aids, Palm Beach Tan for skin care, and Massage Envy for massage therapy near Best Buy.
Are there any financial or insurance services nearby Best Buy on N Decatur Blvd?
Yes, TD Ameritrade bank and Mike Whitford - State Farm Insurance Agent are conveniently located near Best Buy.
Where can I find fitness and health-related facilities close to Best Buy in Las Vegas?
Nearby you can find Fortified Fitness Las Vegas for gym and fitness training, and Anderson Audiology for audiology and hearing aids.