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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
8,710 reviews
5 stars
4,685
4 stars
2,106
3 stars
1,011
2 stars
312
1 star
596
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their assistance.
Product Availability
Several reviews mention issues with stock levels and product availability, leading to frustration among customers trying to find specific items.
Store Environment
The store is generally described as clean and well-organized, but some customers noted a lack of engagement from staff and a feeling of being ignored.
Delivery Issues
Numerous complaints were made regarding delivery and order fulfillment, with customers experiencing cancellations and poor communication.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with knowledgeable staff and efficient service, highlighting that experiences can vary widely.
- DGDonte GilbertNov 9, 20251.0I had Just Bought two TVs that were underneath the same brand from them and when I took them home one of them Had a broken screen I Call customer service and they told me I would get a replacement so I return back to the same store not even an hour later too try to get a refund or at least an exchange and they deny me saying it was my fault that it was broken when I ask can I at least get a refund?when it came defected They instantly told me no I lost out 180 of my hard Earned money that they took because of their mistake. I will never shop at Best Buy again terrible customer service and terrible way of handling equipment…… I hope This review helps the people that are looking to buy a TV. Don’t waste your hard earn money on this place. And if you do make sure you They tested before you take it.
- CBCeleste BNov 8, 20255.0I had an outstanding experience at Best Buy thanks to Joshua. After being told at another location to purchase the wrong charger for my camera, Joshua quickly identified the exact charger I actually needed. He handled the exchange smoothly and professionally, and his level of knowledge far exceeded what I typically encounter. Joshua’s expertise and customer-focused approach truly saved the day. Highly recommend seeking him out!
- KLK LOct 31, 20251.0Vivian is rude over the phone , hung up on me . She refused to let me speak to a manager . She should not be in customer service . John on the other hand , although he couldn’t help me with my situation at least he was able to provide me some information and went above and beyond to try to help . Purchased my phone off DoorDash …. worst mistake ever. I returned the phone and I haven’t got a refund and no way to get one.
- MMManikandanOct 29, 20255.0The Best Buy on Maryland Parkway is an excellent spot for all your tech needs. The store is clean, well-stocked, and easy to navigate, with a solid selection of electronics and accessories. Staff members are friendly, patient, and genuinely helpful, whether you’re buying or just comparing options. Checkout and pickup are quick, making the whole shopping experience smooth and hassle-free.
- DWD wOct 28, 20255.0i've been shopping at Best Buy for decades, and while experiences can vary, this location continues to stand out for its customer service and clean, organized setup. About six weeks ago, I had an issue with a laptop I bought from the computer section—it kept crashing due to what seemed like a manufacturer defect with the power or BIOS. When I went back to discuss it, one of the employees in that section was rude and dismissive. Mistakes happen, but customer service should stay consistent, and I hope management keeps coaching their team on that. Yesterday, however, I had a completely different experience. From the moment I walked in, I was greeted immediately and assisted by a knowledgeable associate in the car audio section who knew exactly what I needed for my vehicle. This location no longer has an installation bay for car audio or navigation systems, but they still carry the basics. Overall, this Best Buy remains reliable for most tech needs. The car audio//video selection is smaller than some other stores, but the service and professionalism here make it worth coming back.
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 3820 S Maryland Pkwy, Las Vegas?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer curbside pickup for orders?
This Best Buy location does not currently offer curbside pickup, but it does provide in-store pickup options.
Can I get my electronics repaired at the Best Buy in Las Vegas on Maryland Parkway?
Yes, this Best Buy offers service and repair, including support from Geek Squad.
What types of products can I shop for at this Best Buy?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at this Best Buy.
Is appointment required to shop or get services at this Best Buy?
No, appointments are not required to shop or receive services at this Best Buy location.
What payment methods are accepted at the Best Buy on S Maryland Pkwy?
Best Buy accepts debit cards and checks, but does not require cash only transactions.
Are there any grocery stores or supermarkets near Best Buy that I can visit before or after shopping?
Yes, nearby grocery options include Cost Plus World Market, Paradise-Las Vegas Grocery Outlet, Grocery Outlet, and 99 Ranch Market.
Which nearby stores offer complementary products or services to electronics shopping at Best Buy?
Nearby stores like Verizon Authorized Retailer and Geek Squad provide mobile phone services and IT support that complement your electronics purchases at Best Buy.
Are there places nearby Best Buy where I can buy party supplies or costumes?
Yes, Party City and Halloween City are nearby and offer party supplies, costumes, and related shopping.
How can I reach Best Buy at 3820 S Maryland Pkwy, and is there a website for store information?
You can contact Best Buy at +1 702-732-8283 and visit their store page at https://stores.bestbuy.com/nv/las-vegas/3820-s-maryland-pkwy-289.html for more information.