Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,725 reviews
5 stars
1,597
4 stars
578
3 stars
241
2 stars
95
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in the Geek Squad and sales departments, while others reported negative experiences with rude or unhelpful employees.
Product Availability
Several reviews highlighted issues with product availability and discrepancies between online listings and in-store stock, leading to customer frustration.
Store Experience
The store was generally described as clean and well-organized, but some customers noted a lack of assistance and long wait times for help.
Delivery Issues
Numerous complaints were made regarding poor delivery service, including mishandling of expensive items and lack of accountability from customer service.
Return Policy
Customers expressed dissatisfaction with the return policy, particularly regarding the requirement for a membership to exchange items after a short period.
- ACAlexandro C.5 days ago1.0Increíble la apatía de los empleados ya no te quieren asistir prácticamente nada, sólo si lo que vas a comprar realmente es de un monto relevante, les despierta el interés, de lo contrario, no quieren ni siquiera opinar del tema imagino yo que trabajan por comisión o por lo menos así parece, yo quería comprar una funda para mi iPhone 17 Pro y otra para mi viejo teléfono porque ya está muy opaca que es el 14 Pro y simplemente me apuntaron el anaquel donde posiblemente estaría, se dieron la vuelta y se fueron convoqué a tres diferentes y me aplicaron la misma, qué lástima yo solía antes ir mucho esa tienda, me refiero a la marca en diferentes lugares, pero me doy cuenta de qué ya nada es igual y nada barato, al contrario terminé comprando una de ellas en Amazon mucho mejor y más barata que lástima
- CICUSTOMER SERVICE ISSUE6 days ago5.0I recently purchased a new Pioneer DDJ-GR6 and needed the right connectors to connect it to my iPad. I headed to my local Best Buy and was fortunate to be assisted by Jonathan M in the Apple section. Jonathan was absolutely amazing! His knowledge of the products was impressive, and he took the time to ensure I found everything I needed. It’s clear he genuinely cares about his customers and wants to help them have the best experience possible. Shopping isn’t just about the products; it’s about the quality of the experience, and Jonathan made my visit truly pleasurable. Thank you, Jonathan M, for your exceptional service! I'm loving my new DJ controller. Alex Fornet Customer Service Issue CustomerServiceIssue.com
- JMJojo MichevJan 2, 20265.0Really helpful in finding what you need and they have a pretty good collection of stuff. Not bad deals either
- IAIvan AzcueDec 29, 20251.0of anybody at any store at any time. Terrible.. So if you're looking for a certain product, and the online website says there's some ,there's no way of verifying it, you will have to waste your time and drive down there to find out.
- BJBob JohnsonDec 11, 20254.0I went to Best Buy to buy a Pixel 10 with a Pixel 9a trade in. The price on their website included a trade in( substantial). Things got confused as to why in store pricing was different. After a brief time and with Mgt involvement, I bought the phone from the store at the trade in/price as listed on the website. My sales rep and his boss could not have better to work with. I love my new phone and was very pleased to be able to get my new phone that day and they sent my 9a to Google.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy located at 10950 W Charleston Blvd, Las Vegas?
You can shop for TVs, computers, appliances, and more at this Best Buy location.
What are the opening hours of Best Buy on weekdays?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday.
Is Best Buy open on Sundays and what hours?
Yes, Best Buy is open on Sundays from 10:00 AM to 8:00 PM.
Does this Best Buy location offer Geek Squad services?
Yes, Geek Squad support and service repairs are available at this Best Buy.
Does this Best Buy offer curbside pickup or in-store shopping options?
In-store shopping and same-day pickup are available, but curbside pickup is not offered at this location.
What payment methods are accepted at Best Buy on W Charleston Blvd?
This location accepts debit cards and checks but does not require cash only.
Are there electronics recycling options at this Best Buy?
Yes, this Best Buy location offers electronics recycling services.
What nearby stores can I visit for more electronics or appliance options?
Nearby you can visit Magnolia and another Best Buy store for additional electronics and appliance shopping.
If I need mobile phone services, which nearby stores should I consider?
You can visit Geek Squad or Verizon Wireless nearby for mobile phone services and telecommunications needs.
What shopping centers or dining options are located near Best Buy at 10950 W Charleston Blvd?
You can visit Canyon Pointe shopping center for retail and cinema, and enjoy a meal at Jimmy John's sandwich shop nearby.