Best Buy

Reviews

• WS

  Willy A. Saint-Hilaire

  Feb 18, 2026
  1.0
  Manager gave bad financial recomendation about applying for a credit card. I made a terrible mistake because it. Now complicating my business records.
• GL

  Gianna Libonati

  Feb 5, 2026
  5.0
  Herbert helped me out in January picking a new stereo for my car with exactly what I wanted! He was super kind and helpful the whole time we were there deciding and with the process of getting it installed! I came in again this week because my old laptop died and I needed a new one and Leo helped me out on deciding the best one for me and discussing the differences in the others that I liked! It’s not fun to spend a lot of money with big purchases in the first two months of the year but Leo and Herbert made the process smooth. They both went out of their way to make sure I felt comfortable and happy with my choices!
• MA

  Maxx Adlerman

  Feb 2, 2026
  5.0
  Leo was amazing! He was super helpful and very informative, and was able to help us find the perfect computer for our computer needs. He has all the background information needed on all their products and was super nice helping us with all of our questions. Thanks Leo!
• T1

  The 1dal

  Feb 2, 2026
  5.0
  I've bought a lot of my electronics from Best Buy and have been satisfied with the quality of the purchases. Only one went out on me soon after purchasing it. That was a Panasonic Microwave. When I called them about it they had me bring it in the same day. They immediately refunded my money and help me select another. I've also bought Sony MX 1005 earbuds and 2 laptops. All have all been great and haven't given me any problems even after years of using them. The last microwave before this last one lasted 5 years. So far so good.
• JW

  Johnny Walker

  Jan 29, 2026
  1.0
  I've been a Total Tech member for over a decade. I've bought multiple electronics including Appliances, TV's, Computers etc. On 1/1/26 I had an appointment to install one of 2 Dashcams installed on my 4 month old vehicle. Dropped the car off at 10:30 am with the tech, and when I arrived about an hour later, he brought a dent/scratch to my attention and asked what happened. I asked him "you tell me, it wasn't there when I dropped the vehicle off". It just happened to be the same yellow as the posts outside the service bay. After 30 days in dealing with their insurance company dragging their feet I was told that the claim was denied. I was also refused a copy of whatever they used in making/denying the claim. Not only will I be cancelling my Total Tech membership at the end of the term, I'll be sharing the horrible experience I've had with both them and with Sedgwick (their insurance carrier). Best Buy will never see another penny from me.