Best Buy

4.2
4163 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6950 Arroyo Crossing Pkwy, Las Vegas, NV
89113, United States

Hours

Reviews

4.2
4,163 reviews
5 stars
2,458
4 stars
910
3 stars
375
2 stars
128
1 star
292

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are criticized for being unresponsive or dismissive.

Product Availability

Customers reported issues with product availability and online order accuracy, leading to frustration during in-store pickups.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided assistance, but there were also complaints about staff not being adequately informed or helpful.

Store Experience

The store environment is generally described as clean and well-organized, contributing positively to the shopping experience.

Technical Support

Experiences with Geek Squad and technical support vary widely, with some customers expressing satisfaction while others faced significant challenges.
  • PD
    Paul Deeds
    6 days ago
    4.0
    Didn't have my cable in stock, even though shown on line that they did
  • KP
    Kyle PSUIK
    Nov 10, 2025
    1.0
    Absolutely the worst Customer Support I have ever dealt with. With in 1 month I have had Six orders that have been canceled due to the item being unavailable. After the second attempt I contacted customer support, they couldn't do anything since the item is being clearanced and is NOT available anywhere else. I was provided an extension to get in touch with a manger at that location. The manager offered me a poor discount on the same item, just not as a bundle, so technically less product for more money. Every other day I receive a notification that it is available again, of corse im going to buy it. I now have attempted 4 more times since that conversation, so I decided to try and get in touch with the manager again, but this time customer support has no ability to transfer me, nor have an extension to get me in touch with the manager, and explains that my only option is to travel 20 miles just to ask a question.
  • CC
    ChefDamienTahiti
    Nov 5, 2025
    5.0
    Magasin d'électronique, les vendeurs sont à l'écoute et ils sont partout, un de mes article n'était pas disponible, mais la vendeuse a trouvé un article similaire, et sinon la possibilité de commander pour l'obtenir en 3 jours.
  • TL
    tony luu
    Nov 1, 2025
    5.0
    Jessica Leal was a great specialist. Provided excellent customer service. Answered all my questions. Was very friendly and patient with customers. Will recommend this representative to a friend. She is very experienced in what she does. Checkout was fast, very fast workflow.i like it. Great personality.
  • KL
    Kim Leonard
    Oct 29, 2025
    1.0
    I bought a GE washer last year October 16. Washer machine broke down 10 day after one year. Was told that I would have to buy a new machine. Terrible customer service. Will never shop here again.

Frequently Asked Questions About Best Buy

What types of products can I shop for at Best Buy in Las Vegas?

You can shop for TVs, computers, appliances, and more at Best Buy in Las Vegas.

What are the store hours for Best Buy located at 6950 Arroyo Crossing Pkwy?

Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.