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Apple Town Square

4.0
(1299 reviews)

Business Details

6671 Las Vegas Blvd South, Las Vegas, NV
89119, United States
(702) 221-8826
https://www.apple.com/retail/townsquare

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Town Square
6671 Las Vegas Blvd South, Las Vegas, NV
89119, United States

Hours

Reviews

4.0
1,299 reviews
5 stars
810
4 stars
166
3 stars
69
2 stars
32
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several specific employees mentioned negatively for their dismissive attitudes.

Staff Knowledge

While some customers praised individual staff members for their knowledge and helpfulness, many others felt that staff were inattentive or unhelpful.

Wait Times

Customers frequently complained about long wait times for service, often feeling ignored or unacknowledged during their visits.

Store Organization

The store was described as chaotic and disorganized, with customers feeling bounced around between employees without receiving assistance.

Positive Experiences

Despite the negative feedback, there were several positive mentions of specific employees who provided excellent service, highlighting that good experiences do occur.
  • MB
    MLB BARBERSHOP
    Feb 14, 2026
    1.0
    Sammy was extremely rude, this Apple store sold me a phone 3 years ago and I’ve been making the payments on Apple care and they didn’t switch the serial number. So I’ve been paying for an Apple care for a phone that doesn’t exist and now they won’t honor It
  • TR
    Troy Risner
    Feb 4, 2026
    1.0
    Worst Apple Store experience yet, actually the only bad experience. Maybe they do better when they are busy? Left after sitting for 40 minutes after my appointment time without acknowledgment. Wasted evening. Samsung should recognize this store for recruiting new customers. Just kidding, Samsung still sucks like this store does.
  • AK
    Alina K.
    Jan 31, 2026
    5.0
    I can’t say enough good things about Fadi. He went absolutely above and beyond, and was so kind, professional, and helpful - twice (visits in September and today! Apple is truly lucky to have employees like him, and I hope this kind of work ethic and approach is consistently noticed and rewarded. Amazing experiences both times!
  • MA
    Marcell Appelgren
    Jan 24, 2026
    5.0
    I just wanted to give a big thumbs up to Alfonso for being so patient with me and my brother. He helped us with a couple phone transfers and also answered all of our questions we had on other products. Very Professional and Knowledgeable 👍👍.
  • BT
    Billion Trillion
    Jan 14, 2026
    1.0
    I am writing this review in hopes that Apple corporate will review and address this experience, as it was completely inconsistent with Apple’s customer service standards. During my visit, I was assisted by a Black female sales associate with curly hair who was extremely cold, dismissive, and unprofessional throughout the interaction. There was no greeting, no willingness to help, and no basic courtesy. It felt very clear that she did not want to assist me or be there at all. I was purchasing an unlocked iPhone, yet I had to repeatedly ask just to complete the sale, and I even had to ask for a bag, which made the situation unnecessarily uncomfortable and awkward. This was not a misunderstanding or a busy-store issue — it was a complete lack of customer service. I have never felt so unwelcome while making a purchase, especially at an Apple Store where professionalism is expected. I hope store management and Apple corporate review this interaction seriously, as experiences like this damage customer trust. I will not be returning to this location.

Frequently Asked Questions About Apple Town Square

What products can I find at Apple Town Square?

Apple Town Square offers iPhone, Mac, Apple Watch, iPad, and more Apple products.

Where is Apple Town Square located?

Apple Town Square is located at 6671 Las Vegas Blvd South, Las Vegas, NV 89119, United States.

Brand Certified Facts from Apple Town Square

Apple Town Square partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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