Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees who went above and beyond to assist.
Mixed Experiences
While some customers had excellent experiences, others reported rude or unhelpful staff, indicating inconsistency in service quality.
Product Availability
Several reviews mentioned issues with stock availability, particularly for specific iPhone models, leading to customer frustration.
Store Environment
The store was generally described as clean, modern, and well-organized, contributing positively to the shopping experience.
Technical Support Issues
Some customers faced challenges with technical support and service, leading to dissatisfaction with the resolution of their issues.
MK
Meghry Kehyaian
6 days ago
5.0
I got my iphone 17 pro max on November and after 2 months i noticed an abnormality with my phone so i was at Cesars Palace and i wanted to see if they can help me with this issue and i was helped by Ron he was very helpful within hours my phone was brand new
GA
Giovanni “Van” Avenido
Jan 5, 2026
4.0
Attentive and welcoming customer care specialists. Cheers!
SD
Sharaine Deakman
Jan 3, 2026
5.0
Rae was absolutely amazing! She helped me when I was up to my eyeballs in system data! Getting here was the most challenging part as a lifelong Las Vegas resident it is so sad to see the current condition of Caesars Palace exterior especially. Thank you Rae for your commitment and determination to revive my relic!
LC
Lionel Cobb
Dec 15, 2025
5.0
Tino was absolutely amazing at this Apple Store !
As a 10 year vet and employee at Apple he completely was new all the things I needed and had answers to all that I wanted .
A scholar and a gentlemen today’s service and repair was seamless and I learned a lot .
Thanks to the staff here I will visit again and I look to take with me all the knowledge learned and that feeling of knowing that this particular Apple branch still cares !
Thanks guys !
Frequently Asked Questions About Apple The Forum Shops
What can I purchase at the Apple The Forum Shops store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Forum Shops.
Where is Apple The Forum Shops located?
Apple The Forum Shops is located at 3500 Las Vegas Blvd South inside Caesars Palace, Las Vegas, NV 89109.
What are the opening hours of Apple The Forum Shops?
The store is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Apple The Forum Shops offer technical support?
Yes, you can get technical support at the Genius Bar located inside the store.
Can I pick up my Apple order in-store at Apple The Forum Shops?
Yes, Apple The Forum Shops offers in-store pickup for your orders.
Is Apple The Forum Shops wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at Apple The Forum Shops?
Apple The Forum Shops accepts debit card payments and mobile NFC payments.
Are there any nearby Italian restaurants where I can dine near Apple The Forum Shops?
Yes, Spago Las Vegas and Trevi Italian Restaurant are nearby Italian dining options close to Apple The Forum Shops.
Which luxury fashion stores are near Apple The Forum Shops?
Nearby luxury fashion stores include Burberry, Fendi, Escada, and Dolce & Gabbana, all within easy reach from Apple The Forum Shops.
What notable nearby attractions can I visit before or after shopping at Apple The Forum Shops?
You can visit Caesars Palace Hotel & Casino or the Forum Shops at Caesars, a nearby landmark and shopping center, for entertainment and shopping experiences.