Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Many customers praised the staff for their helpfulness, knowledge, and professionalism, with several specific employees receiving commendations for their exceptional service.
Mixed Experiences
Customer experiences varied significantly based on the staff member they interacted with, leading to both positive and negative reviews.
Product Availability
Some customers expressed frustration over stock issues and the availability of certain products, particularly the iPhone 17.
Efficiency
Several reviews highlighted the quick service and efficiency in handling repairs and purchases, although some noted delays in attention.
Store Environment
The store was generally described as clean, modern, and well-organized, contributing to a positive shopping experience.
DY
Doron Youseflaleh
Feb 4, 2026
5.0
Doron Youseflaleh ⭐ full initials D. Y. Y. Is here
DH
David Hall
Jan 29, 2026
1.0
This store replaced my battery in September but didn’t water seal my phone when they were done. In January, my phone got water on the screen which damaged my Face ID sensor rendering it inoperable.
I went to a different Apple Store while I was out of town and they blamed me for the water damage and didn’t try to help or offer any kind of discount or trade in after the damage. Terrible customer service and typical Apple for not taking initiative or communicating their faults.
AL
Alice L
Jan 24, 2026
5.0
My iPhone died during the last 36 hours of my Vegas vacation. Apollo was so patient in helping me understand my options for upgrading, changing my plan, and trading in my device. He truly had my best interest in mind. It was a great experience during a stressful situation.
CT
Caroline Thomas
Jan 20, 2026
5.0
I had to get my screen fixed and I made an appointment at 10am and was out the door by 11am! Ebony from the genius bar helped me and she was amazing. She was super knowledgeable, easy to talk to, and just an overall great person. I will be returning to this location for all of my apple needs moving forward!
MK
Meghry Kehyaian
Jan 6, 2026
5.0
I got my iphone 17 pro max on November and after 2 months i noticed an abnormality with my phone so i was at Cesars Palace and i wanted to see if they can help me with this issue and i was helped by Ron he was very helpful within hours my phone was brand new
Frequently Asked Questions About Apple The Forum Shops
What can I purchase at the Apple The Forum Shops store?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Forum Shops.
Where is Apple The Forum Shops located?
Apple The Forum Shops is located at 3500 Las Vegas Blvd South inside Caesars Palace, Las Vegas, NV 89109.
What are the opening hours of Apple The Forum Shops?
The store is open Monday to Thursday and Sunday from 10:00 AM to 9:00 PM, and on Friday and Saturday from 10:00 AM to 10:00 PM.
Does Apple The Forum Shops offer technical support?
Yes, you can get technical support at the Genius Bar located inside the store.
Can I pick up my Apple order in-store at Apple The Forum Shops?
Yes, Apple The Forum Shops offers in-store pickup for your orders.
Is Apple The Forum Shops wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What payment methods are accepted at Apple The Forum Shops?
Apple The Forum Shops accepts debit card payments and mobile NFC payments.
Are there any nearby Italian restaurants where I can dine near Apple The Forum Shops?
Yes, Spago Las Vegas and Trevi Italian Restaurant are nearby Italian dining options close to Apple The Forum Shops.
Which luxury fashion stores are near Apple The Forum Shops?
Nearby luxury fashion stores include Burberry, Fendi, Escada, and Dolce & Gabbana, all within easy reach from Apple The Forum Shops.
What notable nearby attractions can I visit before or after shopping at Apple The Forum Shops?
You can visit Caesars Palace Hotel & Casino or the Forum Shops at Caesars, a nearby landmark and shopping center, for entertainment and shopping experiences.
Brand Certified Facts from Apple The Forum Shops
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Certified February 22, 2026Yext Knowledge Graph
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