Apple The Forum Shops

4.2
779 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple The Forum Shops
3500 Las Vegas Blvd South, Las Vegas, NV
89109, United States

Hours

Reviews

4.2
779 reviews
5 stars
504
4 stars
108
3 stars
55
2 stars
22
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, knowledge, and professionalism, with specific mentions of employees who went above and beyond to assist.

Mixed Experiences

While some customers had excellent experiences, others reported rude or unhelpful staff, indicating inconsistency in service quality.

Product Availability

Several reviews mentioned issues with stock availability, particularly for specific iPhone models, leading to customer frustration.

Store Environment

The store was generally described as clean, modern, and well-organized, contributing positively to the shopping experience.

Technical Support Issues

Some customers faced challenges with technical support and service, leading to dissatisfaction with the resolution of their issues.
  • MK
    Meghry Kehyaian
    6 days ago
    5.0
    I got my iphone 17 pro max on November and after 2 months i noticed an abnormality with my phone so i was at Cesars Palace and i wanted to see if they can help me with this issue and i was helped by Ron he was very helpful within hours my phone was brand new
  • GA
    Giovanni “Van” Avenido
    Jan 5, 2026
    4.0
    Attentive and welcoming customer care specialists. Cheers!
  • SD
    Sharaine Deakman
    Jan 3, 2026
    5.0
    Rae was absolutely amazing! She helped me when I was up to my eyeballs in system data! Getting here was the most challenging part as a lifelong Las Vegas resident it is so sad to see the current condition of Caesars Palace exterior especially. Thank you Rae for your commitment and determination to revive my relic!
  • LC
    Lionel Cobb
    Dec 15, 2025
    5.0
    Tino was absolutely amazing at this Apple Store ! As a 10 year vet and employee at Apple he completely was new all the things I needed and had answers to all that I wanted . A scholar and a gentlemen today’s service and repair was seamless and I learned a lot . Thanks to the staff here I will visit again and I look to take with me all the knowledge learned and that feeling of knowing that this particular Apple branch still cares ! Thanks guys !
  • JM
    Josué Mora
    Dec 8, 2025
    5.0
    Unparalleled customer service!

Frequently Asked Questions About Apple The Forum Shops

What can I purchase at the Apple The Forum Shops store?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple The Forum Shops.

Where is Apple The Forum Shops located?

Apple The Forum Shops is located at 3500 Las Vegas Blvd South inside Caesars Palace, Las Vegas, NV 89109.